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All reviewscity starswindows restaurantshopping mallinside cityindian restaurantihg memberbusiness tripbig mallguest relationshotel is locatedwelcome drinkcomfortable roomsrecommend this hotelclose to the airportcomfortable stayspecial thanksnon smoking
As a solo woman American traveler, I felt very taken care of. Took an Uber to the hotel as it is a bit from the airport during high traffic times. The front desk was helpful and efficient. Concierge was even better. Had dinner and breakfast...More
Stayed for 2 nights and had a wonderful time. This was my third visit.
Requested for early check in and was granted immediately.
Very busy che k-in at reception hence no special attention given to Gold priority members.
Priority group members guarantee repeat business and...More
Response from Ibrahim N, Executive Secretary at Holiday Inn Cairo - CitystarsResponded July 2, 2018
Thank you for staying at Holiday Inn Cairo Citystars and for being a loyal guest.
We are glad you enjoyed your time with us and liked our Hotel services.
Looking very much forward to welcoming back again and again.
Dina Y Khalil...More
Awesome Service, Excellent Reception with Professional staff for example Mr. Karim Mohammed. Most Staff speak Fluent English. Great Food especially Breakfast. Next to a Beautiful Mall for the Shoppers.More
Thank Evans K
Response from Ibrahim N, General Manager at Holiday Inn Cairo - CitystarsResponded 6 days ago
Dear Evans K,
Thank you for staying at Holiday Inn Cairo Citystars.
We are happy to know that you had a good time with us, liked our Hotel facilities and found our colleagues professional.
Looking very much forward to welcoming you back in the near...More
I have visited the Holiday Inn many times and every time I have the privilege of booking with the esteemed and creator mr.Mohamed Ibrahim he is really a good person in his work and this time we attended the Thursday ceremony at the swimming pool...More
Response from Ibrahim N, General Manager at Holiday Inn Cairo - CitystarsResponded 4 weeks ago
Dear Halla E,
Thank for considering Holiday Inn Cairo Citystars as one of your favorite destinations.
We are proud to know that you have good times with us, find our colleagues to be professional and like our entertainments.
Looking very much forward to having you...More
Staff was friendly my favorite place for me and my family to stay while we are in Cairo easy access to the mall the room was ok was average for me compared to the other Holiday Inn around the world staff at star corner cafe...More
Response from Ibrahim N, General Manager at Holiday Inn Cairo - CitystarsResponded August 14, 2018
Thank you for staying at Holiday Inn Cairo Citystars.
We are very pleased to know that you consider our Hotel your favorite place.
Your comments are valuable to us and will be definitely looked into.
Looking very much forward to welcoming you back...More
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The ...Morehotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo. Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive floor guests will have access to the executive lounge where they can check in and out privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing. Facilities and services at Holiday Inn Cairo CityStars include fully equipped business center. The hotel offer complimentary high speed internet access and WIFI in all guest rooms, and health club offers the latest state-of-the-art fitness equipment. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Definitely get on to Bookingcom about this, I agree with the other comment that the hotel will not able to help you in this instance. If you are within the terms of the cancellation ask for a refund immediately. Also check... More
Definitely get on to Bookingcom about this, I agree with the other comment that the hotel will not able to help you in this instance. If you are within the terms of the cancellation ask for a refund immediately. Also check your AE account to see if money had actually been taken, if not block the payment. Good Luck
Response from aussiered1054alanah | Reviewed this property |
I don't know of a hotel that doesn't use a credit card. This is because people don't show and they lose a booking. However you can book using it our cc .but choose to pay cash on arrival. Just make sure you have it... More
I don't know of a hotel that doesn't use a credit card. This is because people don't show and they lose a booking. However you can book using it our cc .but choose to pay cash on arrival. Just make sure you have it confirmed as to price before booking. But I can recommend this hotel