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Holiday Inn Cairo - Citystars

Traveler (359)
Room & Suite (139)
Dining (33)
Certificate of Excellence

About

#19 of 166 hotels in Cairo
Location
Cleanliness
Service
Value
Certificate of Excellence
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo. Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive floor guests will have access to the executive lounge where they can check in and out privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing. Facilities and services at Holiday Inn Cairo CityStars include fully equipped business center. The hotel offer complimentary high speed internet access and WIFI in all guest rooms, and health club offers the latest state-of-the-art fitness equipment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Center with Internet Access
Valet parking
Parking
Free internet
Wifi
Internet
Sauna
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Salon
BBQ facilities
Baggage storage
Concierge
ATM on site
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Arabic
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
778Reviews
9Q+A
100Room tips
Traveler rating
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Popular mentions
The moment you step inside Holiday inn & intercontinental cairo city stars ,you became overwhelmed with warm attention and caring eye contact. Mr.seif lotfy Assistant Director of sales does not save any effort to offer solutions followed by efficient actions to make sure everything is running consistently.Brilliant future for all the team who is recognizing well the concept of hospitality
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Response from Ibrahim N, Front Office Manager at Holiday Inn Cairo - Citystars
Responded 2 days ago
Dear Vivaegittotravel, Warm greeting from Holiday Inn Cairo Citystars, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Remon Nabil Front Office Manager
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We have stayed at Holiday inn Citystars for 5 nights and had a great service from the start till the end. The stuff is very friendly, helpful and professional. Our room had all the features the room needs the nice bathroom where we could take a bath and you could sleep very well despite cairo city is very crowded also at night. For our last night we also got an upgrade to suit. It had an amazing view and was very spacious. The breakfast was very good and the stuff took good care of us. Special thanks goes to Mr. Hassem he was the one handling our reservation and made our stay so enjoyable. He checked on us every day and also prepared a surprise in the room. We will for sure come back again. Ahmed and Martina
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Response from Ibrahim N, Front Office Manager at Holiday Inn Cairo - Citystars
Responded 3 days ago
Dear ahmedluxora, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Remon Nabil Front Office Manager
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I just checked out from the hotel. The hotel location is good surrounded by the city stars mall. The hotel is very near by the airport approximately 15 minutes to be there. The hotel is good but the furniture needs some renovation and sometimes I couldn't sleep in the night because of the mall noise. They have Indira restaurant with an Indian taste. One of the best restaurants in cairo
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Response from Ibrahim N, Assistant Front Office Manager at Holiday Inn Cairo - Citystars
Responded 1 week ago
Dear Nemoxp. "Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and please to rest assure that all your comments will be taken under consideration. We hope you will visit us again. Sincerely, Ahmed EL Badry. Assistant Front Office Manager.
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Very relaxing atmosphere, you feel at home,few steps walk from the fabulous City Stars mall, friendly professional staff and lovely breakfast. You feel fresh as if you travelled while still being in the heart of busy Cairo and that is the unique thing about this lovely cosy hotel.
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Response from Ibrahim N, General Manager at Holiday Inn Cairo - Citystars
Responded 2 weeks ago
Dear doaa o, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Remon Nabil Front Office Manager
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Very busy Hotel .much noise from the street. some employees at the reception are careless. Guest relation are more attentive.They don’t care much about Customer satisfaction.Good quality of breakfast but should be more organized. Evening entertainment is good but service should be faster. The location inside city stars compound is giving the hotel an easy access for a wide range of restaurants
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Response from Ibrahim N, Front Office Manager at Holiday Inn Cairo - Citystars
Responded Jun 6, 2019
Dear Walid b, Warm greeting from Holiday Inn Cairo Citystars, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Remon Nabil Front Office Manager
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PRICE RANGE
$108 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn - citystars hotel cairo, holiday inn cairo, cairo holiday inn
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
311
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