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InterContinental Citystars Cairo

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#4 of 141 Hotels in Cairo
Certificate of Excellence
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964 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Tirana, Albania
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 19, 2013

I stayed there for just one night, so it is not a thorough review. Due to the curfew the adjacent shopping mall is closed from 5 pm, so you have to stay at the hotel for entertainment. the pool is ok, from 7 am till the room and the bathroom are nice and clean. The bed very fluffy. There was... More 

Helpful?
Thank noushaa
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear noushaa, Thank you for choosing InterContinental Cairo Citysatrs for your stay. I would like to take this opportunity to apologies for the inconvenience occurred during your stay in regards to the safe box malfunction and the pastries that were not fresh during the breakfast. Rest assured that corrective measurements took place to avoid reoccurrences. Once again thank for your... More 

Hurghada, Egypt
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 17, 2013

Have been there for a business trip with my husband. Stayed for two nghts,was nice. The hotel is big,impressive but to find beauty services had to walk much... Though was very convenient for our purposes. The breakfast has a lot of nice things. But which s strange they asked us to sign the bill for breakfast even it was included.... More 

Helpful?
Thank Antonina A
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Antonina A, Thank you for choosing InterContinental Cairo Citystars for your business trip. I am delighted to read that you find our hotel convenient to your purpose. In regards to your comments in regards to the cheque presented, please note that this is on normal procedure for control measures and the amount of breakfast is not appearing on your... More 

Birmingham, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

The hotel is extremely well looked after and in very good condition. The hotel has top facilities and top restaurants. The hotel is also interconnected to the Mall. The rooms are modern, clean and tidy.

Helpful?
Thank Alshameri_Taiz
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Alshameri_Taiz, Thank you for your time and effort to share your experience at InterContinental Cairo Citystars on Tripadvisor. Iam looking forward to welcome you back very soon on your next visit. Kind regards, Ahmed Azmy Executive Assistant Manger in charge of rooms InterContinental Cairo Citystars Ahmed.azmy@ihg.com More 

Cairo, Egypt
2 reviews
3 of 5 stars Reviewed August 12, 2013

Stayed at this hotel from august 8- august 12, 2013. PROS: -Starting at the front desk it was a fast check in for our three rooms, for the price we paid we received a street view for all rooms. 5/5 for concierge and security -House keeping is excellent and cleans the room within a short time range, also added free... More 

Helpful?
Thank Ali S
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Ali S, Thank you for taking the time to write a review about your stay with us. Your nice comments were shared with the concerned teams. In regards to the TV and Internet issues, I would like t apologize for the inconvenience occurred. There was a general problem in the whole complex and our Technology team solved it. In... More 

egypt alex
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 9, 2013

First i want to say i am regular guest at the hotel since the opening of it recently i was there i tried the new rooms at the same level of the club floor it is really luxuries everything you think about just there the only thing is too much buttons that confusing but the room is lovely and the... More 

Helpful?
Thank bishay
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Mr. Bishay, Thank you for taking the time to write a review about our Hotel. We sincerely thank you for your continuous loyalty and your very kind comments in regards to our service and rooms as well. We would also like to thank you for posting these very nice pictures of our signature rooms. We will be awaiting welcoming... More 

Sweimeh
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

The hotel is up to standard and some more, it is the kind of hotel that goes out of it way and does the small little details that makes the whole difference! The location is convenient being inside one of Cairo's biggest malls, so you are surrounded with everything and anything you may need. Rooms are spacious and clean. The... More 

Helpful?
Thank Jumana B
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Jumana B, Thank you for taking the time to write your review, it is always nice to start the day reading such a great comment. I am so happy to hear that you had a great experience at InterContinental Cairo Citystars and I would like to express how much it is rewarding for the whole team to know that... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 21, 2013

I used to stay in downtown Cairo by the Nile river, but since downtown became a hot area after the revolution i started staying at the InterCon city stars which is closer to the airport...but what a pleasant surprise....it is a great hotel and now is my home in Cairo. The only cons is the lack of the view compared... More 

Helpful?
Thank Rami O
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Rami O, Thank you for taking the time to write a review about your stay. We are delighted to hear that you are considering our Hotel your home. We sincerely hope that InterContinental Cairo Citystars will be your home for many years to come. Once again, thank you for your kind words and awaiting welcoming you back again very... More 

1 review
4 of 5 stars Reviewed July 20, 2013

I really love staying in this clean hotel also nice staff especially Nancy an Mariam who are very helpful I have been staying only in this hotel since I started traveling to this country in 2005... 6 times a year

Helpful?
Thank ibrahim A
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear ibrahim A, Thank you for your continued loyalty to InterContinental Cairo Citystars and for taking the time to post such a nice review on Tripadvisor. Your kind comments were shared with the concerned team memebers and they were very much appreciative. Looking forward welcoming you back very soon to your second home. Kind regards, Ahmed Azmy Executive Assistant Manger... More 

Sharjah, United Arab Emirates
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 13, 2013

This was my second time at this hotel and I must confess I was satisfied completely.I started staying in this hotel and adjacent IHG property Holiday Inn as these are part of an upmarket mall City Stars and away from the trouble prone areas. It is also recommended to people seeking shorter journey to Air Port as it is only... More 

Helpful?
Thank Irfan1107
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear Irfan1107, Thank you for taking the time to write a review about your stay at InterContinental Cairo Citystars. We are delighted to hear that you enjoyed our Pool side rooms. Please note that we updated your profile accordingly to make sure that we always prepare them for you whenever you book at our Hotel. Also, we would like to... More 

Liege, Belgium
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2013

Great hotel, very friendly staff, very clean, excellent fitness centre. Since I was working at night I used room service quite a lot and the food was good, with a large choice. The only drawback was a constant buzzing sound during the night, even when the airco was turned off. I got used to it !

Helpful?
Thank licouaze
Ahmed A, Manager at InterContinental Citystars Cairo, responded to this review

Dear licouaze, Thank you for taking the time to review and share your experience with us on Tripadvisor. We are delighted to hear that you enjoyed your stay with us back in October 2012. Your kind and nice comments in regards to the fitness center, cleanliness and food and beverage were shared with all our teams and they were thankful.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $175 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
Reservation Options:
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Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#3 Family Hotel in Cairo
#3 Luxury Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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