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InterContinental Citystars Cairo

#5 of 140 Hotels in Cairo
Certificate of Excellence
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Name/address in local language
Omar Ibn El Khattab Street, Cairo 11737, Egypt
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InterContinental Citystars Cairo
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938 Reviews from our TripAdvisor Community

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Showing 773: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel certainly deserve its brand name of Intercontinental. I could enjoy atmosphere of Cairo as well as quality of "Intercontinental hotel" that I expected from experiences to stay other hotels of the brand. In addition to restaurants inside its building of international, japanese and Italian at the loby floor, they have several restaurants at the ground floor and its... More 

Helpful?
Thank KZEG
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

I booked one night for our anniversary & the reservation department arranged a romantic setup in the room - Hydra pool is highly recommended, its more of a giant jacuzzi, great for relaxation - food quality is generally good but variety of breakfast open buffet items has been reduced from my previous experiences with this hotel - generally intercontinental city... More 

Helpful?
1 Thank A TripAdvisor Member
Las Vegas, Nevada
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hotel Inter-Continental is a shining star of accommodations in Cairo. It is centrally located and connects to a large luxury (by Egypt standards) shopping gallery with an interesting assortment of international food chains, amusements and of course shopping. It is a nice convenience. The American dollar is strong here so shopping here seems reasonable. The Hotel is beautifully appointed... More 

Helpful?
Thank CierraBrooklyn
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your feedback to let us know about your recent experience. I am delighted to learn that our location and facilities were up to your expectations. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again, and look forward welcoming... More 

Kuwait
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Visiting Cairo has been on the bucket list of our family for quite sometime. Me personally have been to Egypt hundreds of time and I know how much difficult to find a nice clean and well serviced hotel in Cairo. When traveling alone I do not really care much with family this is a big issue. This hotel is actually... More 

Helpful?
Thank Adelalzayed
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Al Zayed, Thank you for sharing your nice review and for recommending our hotel. We are very pleased to learn that you and your family have enjoyed the hotel’s facilities and our level of service. Looking forward welcoming you back in the near future at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental... More 

Novo mesto
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is clean, modern and has excellent amenities. It has plenty of restaurants, bars and outdoor places, as well as being directly attached to a mall which gives huge number of other options. Prices are slightly steep, but at least you are assured of higher quality than most other places in Cairo.

Helpful?
Thank sas575
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valued Guest, Thank you for sharing such a nice review on TripAdvisor. I’m delighted to know that you have enjoyed our level of service. InterContinental Cairo Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable and memorable. Looking forward to welcome you back very soon.... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

In general the stay at this hotel was nice , nice rooms , nice lobby and very efficient pick up airport which at the same time was a check in procedure and really helping if you are reaching quite late in the morning to the country . Just wanted to make a comment form the lifts is really taking to... More 

Helpful?
Thank Nuria A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valued Guest, I would like to thank you for sharing your nice experience on TripAdvisor. It is a real pleasure to read your review and all your comments are very much appreciated. I am delighted to learn that our facilities were up to your expectations and that you have enjoyed staying with us. Looking forward to welcoming you back... More 

Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a weekend at the InterContinental. The Spa is absolutely wonderful, the room was very comfy and clean, and the breakfast service was very nice as well. I wasn't a huge fan of the outdoor pool layout, and spent more time in the whirlpool. I like that the hotel is attached to the mall, because it makes it... More 

Helpful?
Thank sheepishlyme
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear valued guest, Thank you for choosing InterContinental Cairo Citystars, I would like to thank you for your loyalty to our hotel chain and for taking the time to leave your review to let us know about your recent experience. I am truly delighted to know that you have enjoyed our facilities, it has been an absolute pleasure having you.... More 

Swansea, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Was due to stay at neighbouring hotel but was moved here as it was fully booked. I arrived to find that Intercontinental was fully booked too. I had to wait for some time at check in (At 2am in morning) to wait for a room to free up. Service was below standard, with little or no communication to me as... More 

Helpful?
Thank WelshJames
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. James, Please accept my sincere apology for the inconvenience caused during your last stay. It is always through our guests' feedback that we can improve our service and ameliorate our performance. InterContinental always prides itself on the highest level of guest satisfaction, unfortunately, we have fallen short this time. reference to your comments regarding the delay during check... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

So it was a little hard getting to the hotel..It's far from the Airport. But when I got there the fun began! The breakfast was very tasty. Then I had a swim in the pool which was great. It had a bar. Then I got out, had a shower, and watched a little TV, then head out to the mall.... More 

Helpful?
Thank IceCream S
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear valued guest, Thank you for choosing InterContinental Cairo Citystars, I would also like to thank you for taking the time to leave your review to let us know about your recent experience. I am truly delighted to know that you have enjoyed our swimming pool and the hotel facilities, it has been an absolute pleasure having you. We always... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

One of the most bad hotels i have ever visited bad service rude staff they do not respect their guests , i do not recommend for any one so bad service so bad they do not respect their guests at all .the ac was not working even after i requested the room service to fix, it was not working also... More 

Helpful?
Thank Marwan M
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Marwan, First of all, I would like to apologize for the inconvenience caused, I understand that we have not met your expectations during your stay. We believe that we can only improve and ameliorate our services through our valuable guest feedback. Please note that your comments will not go unnoticed as corrective measures are in place now to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11737, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $208 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, HotelTravel.com, Hotwire, IHG, Odigeo, Asiatravel.com Holdings and Travelocity so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#3 Family Hotel in Cairo
#4 Luxury Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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