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InterContinental Cairo Citystars

Omar Ibn El Khattab Street Heliopolis, Cairo 11511 Egypt
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Guests1 room, 2 adults, 0 children
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Traveler (1171)
Room & Suite (296)
Dining (95)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Hotel links
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1,794Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
We had an amazing stay, everything was excellent, room, food, sevice, the check in was done in no time meand my wife engjoyed the Spa and the fitness room,every single matter was just perfect. many thanks for the hotel staff.
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Thank you very much for the excellent service, hospitality and the 24 hours smiley faces from all staff. The room was clean, the pool was excellent and there was a free fruits refreshments. I would like also to thanks in particular Moustafa Al Qadi on the front desk 😊 Thanks once again for all staff.
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The check-in process was extremly slow, although they have plenty of frost-desks. When it was my turn I was greeted politely and professionally and the process itself didnt take long. The room itself was okay in terms of space, but it is not very luxurious when it comes to the furniture. The bathroom is spacious but there was only a bathtub available. I slept really well and there was not much noise from the highway, which can be bothersome at times as the windows are not fully insulated. I really liked the location and that it is attached to a huge shopping mall. I loved their smart elevator system The worst part of the hotel are the security folks by the entrance who are very unpleasant and not helpful folks.
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Response from CitystarsComplex, Director of Sales at InterContinental Cairo Citystars
Responded 3 days ago
Dear valuable guest, Thank you for taking the time to share your review on Tripadvisor. I am very delighted to learn that you have enjoyed our facilities and services at InterContinental Cairo Citystars. We constantly strive to provide luxurious accommodations that exceed our guests' expectations on every visit, every day for every guest. We are also very glad you have enjoyed our location adjacent to Citystars shopping mall. We look forward to welcoming you back again soon. Thank you, Tamer Refaat Director of Sales and Marketing
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Hotel facilities & location are great, most of hotel staff are friendly & helpful but they require training plus if you are not Arab coming from the Gulf countries you are not welcomed by some of the hotel staff , whom they only desire is the generous Gulf countries tips , many incidents have proven the same
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Response from CitystarsComplex, Director of Sales at InterContinental Cairo Citystars
Responded 5 days ago
Dear Mr. Ramy, Thank you so much for your review of our hotel, and all your comments have been noted and appreciated. I am pleased to hear you enjoyed facilities and location. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tamer Refaat Director of Sales and Marketing
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I was just in Cairo for a work trip. I had been traveling a lot recently and while I normally like to explore a city, I needed to just rest and recuperate (and eat some good food) in between meetings while in the city. InterContinental was the perfect place for this. I enjoyed sushi and lebanese food and room service, all of which were good, but the breakfast buffet was amazing (in the residence suites building)!! Looked forward to that every morning. Also enjoyed having a beer while tanning myself in the pool on afternoon, at the pool bar seats. All of the staff in the hotel were very professional and accomodating, giving me a very late check-out to assist with my late night departure, providing newspapers to my room in the mornings after requesting, etc. The bed was very cozy and the room also had a nice work desk where I could work in peace, which worked very well. All in all, exactly what I needed to work and rest in Cairo.
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Response from CitystarsComplex, Director of Sales at InterContinental Cairo Citystars
Responded 5 days ago
Dear Valuable Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tamer Refaat Director of Sales and Marketing
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PRICE RANGE
$155 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental citystars cairo hotel cairo, intercontinental cairo
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
824
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