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Baron Hotel Heliopolis Cairo

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Baron Hotel Heliopolis Cairo
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518 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Mumbai (Bombay), India
Reviewed August 1, 2013

I was staying at Hotel Baron as part of my transfer package with Egypt Airlines. Location: WoW! (I can see the Baron palace from my balcony) Food: Great Spread (vegetarians like me will not go hungry!!) Price: I can't really comment because the airline paid for it Service: Great! Girgis and Mohammed at the reception are your "to-go-to" guys for...

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Helpful?
Thank Kartik S
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Baron Hotel Heliopolis Cairo with others guests’ on the trip advisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you enjoyed the experience. It is always a great pleasure to receive such compliments, as...

Sydney
Reviewed July 28, 2013

I just stayed in the Baron for the 4th time over the last 12 months. I often get placed there by Egypt air on lay overs. I must say the Baron is basic at best, while the staff are friendly and try hard. Firstly the driver of the hotel bus drives like he is on a race track, this has...

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Helpful?
Thank AidanandLucia
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Baron Hotel Heliopolis Cairo. I am sorry that your experience did not meet your expectations At Baron Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address...

Embu, Kenya
Reviewed July 25, 2013

I was looking at a 17 hour layover in Cairo due to airline scheduling so I was surprized when the Egypt Air staff advised me that they would be putting me in a hotel. I found the staff to be quite friendly. I have seen some reviews that say that the staff are arrogant and rude but I myself found...

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Helpful?
Thank kenyakissme
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest Thank you for taking the time to post your feedback and comments. We very much appreciate your positive comments regarding your stay at the Baron Hotel Heliopolis Cairo I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied...

Cairo, Egypt
Reviewed May 24, 2013

Thank god for staying 8 hours only in this hotel . Starting with the front office the staff is very arrogant and rude , the lobby is like a circus and no enough seating for the waiting guests. You will immediately sense the lack of management and quality The coffee shop staff is suffering the same disease of unprofessional behavior...

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Helpful?
2Thank kazozo
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Baron Hotel Heliopolis Cairo. I am sorry that your experience did not meet your expectations At Baron Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address...

cairo
Reviewed May 21, 2013

We reserve room for our honey moon night in baron cairo hotel through (Noura Wagdy) in sales department .after she confirm to us nice room and good service and early check in the hotel .we found out that all her confirmation &promises was nothing to do with what we have already.We have room in late time than she confirm to...

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Helpful?
3Thank ahmed811
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest, I would like to extend my deep apology for the inconvenience you have experienced during your stay ,I'm concerned with all what you have mentioned and would like to assure you that all mentioned will be subject to a detailed investigation and study, not to have this repeated again to you or any of our esteemed guests...

Cape Town, Western Cape, South Africa
Reviewed May 17, 2013

Hotel not as clean and good as it used to be. Room and bathroom need a lot of attention. Customers are discriminated against if they make use of discount packages. Some of the staff are very friendly and helpful, but overall the service are not as good as it used to be.

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Helpful?
2Thank 991lisa
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review on Baron Hotel Heliopolis Cairo We are deeply sorry that your experience did not meet your expectation, Needless to say what occurred does not adhere with our service and standards and we regret that you left the hotel with a negative impression, these occasions are far from...

Alexandria, Egypt
Reviewed April 23, 2013

Quite and nice hotel with a very nice and good view for the baron Palace you will be lucky to get a room that looks upon it and you can enjoy the view in the evening . tasty breakfast you get, and nicest food ever , i suggest making regular parties in the palace it will be great :)

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Helpful?
1Thank josdav D
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Our Valued Guest, First of all I would like to thank you for staying at Baron Hotel Heliopolis Cairo please accept my sincere appreciation for your positive comments about our hotel & services. I’m so delighted to know that we have managed to meet your expectations we are looking forward to the pleasure of welcoming you back at Baron...

german
Reviewed April 12, 2013

My wife & I have just returned home after spending 6 nights at the Baron hotel. On arrival at about 3am we were upgraded to a suite. What a fantastic room and a great start to our holiday. This was our 5th visit to cairo and on our previous visits we had stayed at the other Hotels. The staff were...

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Helpful?
1Thank volkers349
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Our Valued Guest, First of all I would like to thank you for staying at Baron Hotel Heliopolis Cairo please accept my sincere appreciation for your positive comments about our hotel & services. I’m so delighted to know that we have managed to meet your expectations we are looking forward to the pleasure of welcoming you back at Baron...

Manama, Bahrain
Reviewed April 10, 2013

It is my fourth time to Cairo. Had stayed in different hotels in Heliopolis. But Baron hotel was different. Quite ambience, veru good service. The bar is fantastic. There is a discotheque in the basement. The hotel is just 10 minutes drive from the airport, but situated in a calm and quite road. At night take a stroll up to...

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Helpful?
1Thank Sethu95
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Baron Hotel Heliopolis Cairo with others guests’ on the trip advisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you enjoyed the experience. It is always a great pleasure to receive such compliments, as...

Reviewed April 9, 2013

First time to stay in any hotel in cairo and i was really afraud from the bad conditions but i found that it was very quite and safe and fastly i forgot my fears and my stay was very satisfying and pleasant.

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Helpful?
1Thank rafif80fg
Emad E, Front Office Manager at Baron Hotel Heliopolis Cairo, responded to this review

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Baron Hotel Heliopolis Cairo with others guests’ on the trip advisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience and Cairo. It is always a great pleasure to receive...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilltop Hotel located in business center of Heliopolis overlooking the famous Baron Empain Palace. ... more   less 

Additional Information about Baron Hotel Heliopolis Cairo

Address: 4 Ma'ahad Al Sahary St. | Off Uruba Rd, Heliopolis, Cairo 11361, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $41 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Baron Hotel Heliopolis Cairo 4*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#2 Business Hotel in Cairo
#7 Best Value Hotel in Cairo
#20 Family Hotel in Cairo
#21 Luxury Hotel in Cairo
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Questions & Answers

Here's what travelers have asked, with answers from Baron Hotel Heliopolis Cairo staff and other travelers.
8 questions
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Questions? Get answers from Baron Hotel Heliopolis Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The reception are helpful, so ask them!”
 of 5 bubbles BarrySM68, 5 weeks ago | Read review
“rooms on the baron view”
 of 5 bubbles , Dec 25, 2016 | Read review
“first floor rooms are non smoking.”
 of 5 bubbles 22MoiraN, Oct 31, 2016 | Read review
“Choose a room on the higher floors (6 or 7) and on the south side to ensure you are well away from the noise of the disco....”
 of 5 bubbles , Oct 31, 2016 | Read review
“view of Baron temple”
 of 5 bubbles 931saurabhc, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question