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Renaissance Cairo Mirage City Hotel

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#16 of 139 Hotels in Cairo
Certificate of Excellence
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Renaissance Cairo Mirage City Hotel
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255 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Cairo, Egypt
Reviewed 1 week ago

It was an amazing event in Renaissace Mirage Cairo hotel on 16 March 2017. Highly appreciate your efforts in supporting us. The service, stuff, cleaning, hospitality everything was perfect Thank you sooooo much

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Helpful?
Thank somaiasedky
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear valued guest, Thank you for your kind review of the Renaissance Cairo Hotel. I was very pleased to read such positive comments about our staff and the service provided by them and I will certainly pass your positive feedback. Our aim is to make sure that all our guests have the most enjoyable stay and I am very pleased...

Dubai, United Arab Emirates
Reviewed 1 week ago

From the moment I arrived I was amazed by the attentiveness of the staff. I don't remember the name of the young lady that checked me in but her level of customer service was outstanding. In fact, during my first day at the hotel I thought maybe they thought I was a secret hotel inspector they were so attentive. The...

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Helpful?
Thank VestanPance123
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest First of all let me size this opportunity to thank you for sharing your comments about our hotel and thank you again for the wonderful review, I was so happy to know that you have enjoyed your stay with us, all of your feedback was communicated with the team to maintain and keep our level of services...

Middle East
Reviewed 1 week ago

my stay at the Renaissance Cairo Mirage City Hotel was fruitful. before my arrival I received a welcome letter asking me for any special request and at arrival very pleasant staff at the front desk, all my request were met at the beautiful suite. clean hotel, good service and pleasant staff. I would come back again and I will recommend...

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Helpful?
Thank MagdiMiddleEast
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear valued guest, Thank you for your kind review of the Renaissance Cairo Hotel. I was very pleased to read such positive comments about our staff and the service provided by them and I will certainly pass your positive feedback. Our aim is to make sure that all our guests have the most enjoyable stay and I am very pleased...

Reviewed 1 week ago via mobile

Really nice property for the price. Nice pool area and reasonably sized rooms. The service level was great and the quality of food on the buffet at breakfast & lunch was decent. The meeting areas are permissible smoking area and can be annoying for those who don't smoke

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Helpful?
Thank Fiazuddeen T
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear valued guest, Thank you for your feedback . Feedback such as this is important to the success of our hotel and I am glad you have brought your concerns to our attention. I do sincerely hope we have the opportunity to welcome you back in the near future. Sincere regards, Mohamed Ibrahim Assistant Front Office Manager

Cairo, Al Qahirah, Egypt
Reviewed 2 weeks ago via mobile

The hotel is not too far, located in a calm neighborhood. The receptionists are efficient and friendly. The rooms are in perfect condition for work. Ultrafast Internet. Breakfast is very nice. The conference room is comfortable. Sound quality is excellent. Also a nice pool and an equipped gym. In summary, an excellent business and conference venue

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Helpful?
Thank Hussein R
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest Thank you for sharing your feedback about our hotel I was very pleased to know that you enjoyed your stay with us especially the your experience, your comments will help us to upgrade our level of service and facilities and we are delighted to share it among our team Once again thank you for taking time to...

Qaha city,Egypt
Reviewed 2 weeks ago

The location of the hotel is great, in a quiet area, easy to find. The design of the hotel is lovely. The reception is so modern, the receptionist was very helpful and very professional. The conference hall was great, well equipped. The pool area was extremely nice. The food was tasty and all the staff were great and professional.

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Helpful?
Thank mittle
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest First of all let me size this opportunity to thank you for sharing your comments about our hotel And thank you again for the wonderful review, I was so happy to know that you have enjoyed your stay with us, all of your feedback was communicated with the team to maintain and keep our level of services...

Reviewed 3 weeks ago via mobile

The hotel is conveniently located only if you have business in this part of Cairo, otherwise is completely out of range of tourist attractions , long drives to everywhere, got decent restaurants and pool, my check in procedure as a part of a congress was very poorly managed , the receptionist was very courteous , her supervisor was untrained and...

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Helpful?
Thank Hany R
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest Thank you for taking time to share with us your comments about your stay at Renaissance Cairo Mirage City First of all let me express my deep apology for the inconvenience that you encountered during your check in. I will certainly be following up on your feedback with the department concerned in order to avoid any reoccurrence...

Reviewed 3 weeks ago via mobile

Last Thursday was an amazing night with great music and a wonderful place 😍😍, very special services, handsome stuff and best manager i have ever met ❤ Special thx to DJ Andy for this great night ❤ Really it was an adorable night 😉

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Helpful?
Thank Monica I
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest Thank you for sharing your feedback about our hotel I was very pleased to know that you enjoyed your stay with us especially the your experience, your comments will help us to upgrade our level of service and facilities and we are delighted to share it among our team Once again thank you for taking time to...

Reviewed 3 weeks ago

I really had a great experience in Renaissance Cairo Mirage City Hotel ...Thanks to the efforts done by the hotel team .. the superior quality of service i had and my team reflects the great dedication, professionalism of hospitality… it is enough to encourages me and my team to make all our future business meetings at this respected hotel. Thanks...

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Helpful?
Thank Ahmed E
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear Valued guest First of all let me size this opportunity to thank you for sharing your comments about our hotel And thank you again for the wonderful review, I was so happy to know that you have enjoyed your stay with us, all of your feedback was communicated with the team to maintain and keep our level of services...

Sofia, Bulgaria
Reviewed 3 weeks ago

About location. i don't know good or not goodis the location but the hotel is near to airport. The hotel has a shutle and you will be there for 15 minutes. Security is very good. Nobody can enter the fenced area of the hotel without checking. The staff is very helpful and hospitable. The food is very good. We were...

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Helpful?
Thank Ivan61Sofia_Bulgaria
Mohamed I, Manager at Renaissance Cairo Mirage City Hotel, responded to this review

Dear valued guest, Thank you for sharing your experience from your recent stay with us at the Renaissance Cairo Hotel. I am really delighted to read your feedback and it is so nice to hear that you had a relaxing and enjoyable time with us. Feedback such as this is important to the success of our hotel and I am...

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230 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Renaissance Cairo Mirage City Hotel, the latest addition to the luxurious Mirage City compound in New Cairo City, Cairo’s new business and leisure center. With 10 minutes to Heliopolis with all its magnificence and glory. The Renaissance Cairo is just the right mix of Cairo’s historic elegance and modern day sophistication that will make you feel at home the moment you check in. ... more   less 

Additional Information about Renaissance Cairo Mirage City Hotel

Address: Ring Road, Mirage City | Heliopolis, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $116 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Cairo Mirage City Hotel 5*
Number of rooms: 333
Reservation Options:
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Hotel Style:
#16 Luxury Hotel in Cairo
#19 Business Hotel in Cairo
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Cairo Mirage City Hotel staff and other travelers.
8 questions
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Questions? Get answers from Renaissance Cairo Mirage City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the suite is great”
 of 5 bubbles MagdiMiddleEast, 1 week ago | Read review
“rooms with even numbers larger than 330 on the third floor will have an excellent view of the pool.”
 of 5 bubbles Ivan61Sofia_Bulgaria, 3 weeks ago | Read review
“If your going on the weekend try to take a room thats not facing the pool because sometimes they host parties and its super noisy.”
 of 5 bubbles SarahElBorsaly, 4 weeks ago | Read review
“sixth floor is the executive floor.”
 of 5 bubbles stevesY5517UK, 4 weeks ago | Read review
“best view good price professional service and good place for sure”
 of 5 bubbles 76329100, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question