The best restaurant in town bullona cairo and amazing service from the best server mohamed mongy and assem and george best team i really enjoyed and appreciate there efforts really i will come back for all of them The food was really good and music
Excellent service from the doirman, reception and porters. Our room had a fantastic view of the nile. Breakfast selection is second to none. This was our second stay at this Hotel. We will return on our regular trips to Cairo. The room had a nice balcony to soak up the atmosphere of the Nile
This is a beautiful hotel with fantastic restaurants. We ate at the amazing Chinese restaurant, 8; the Italian restaurant, Bullona; and Zitouni --- where the breakfast and lunch buffets were phenomenal. We also ate at the Pool Grill and had drinks and snacks in the lobby at the Bar --- all superb. The rooms are beautiful and extremely well priced. We had a suite overlooking the Nile. And, the spa and the pool are gorgeous. Finally, the best part was the people. EVERYONE was kind, helpful and spoke way above-average english. It was a highlight of the trip. I highly recommend.
This was our first trip to Egypt and staying at the Four Seasons only enhanced our visit. It was in a perfect location for all of our tours, and not far from Tahir Square and the Egyptian Museum. The restaurant had a great breakfast buffet. We ate at 8, the Chinese restaurant on site and thought it was wonderful. The staff was attentive without being annoying. We faced away from the Nile (this the traffic) so out room was very quite. We had a great view of the Citadel from our room.
Very wonderful days for me . good hotel with great staff. they were very attentive and accommodating. All requests were made quickly and accurately. I hope to be back soon and enjoy this beautiful hotel and overlooking the Nile River
The Good - This is a nice hotel with a magnificent view of the Nile. Housekeeping was exceptional. We used their airport assist service and I highly recommend it (hassle-free). The Bad: Keep in mind this hotel is located in a residential area. Therefore, you will not find a lot of restaurants within a walking distance. The transportation services within the city are overpriced just use Uber. Breakfast is unimaginative and bland at best. The service at breakfast was bad and aloof.
The short answer is - nothing. Years ago at Columbia I was assigned Harvard Business Review case study on Four Seasons Paris and now I use it teaching graduate school at FIU. Never having stepped foot in a Four Seasons, I figured it couldn't be as good as the case study and not in Cairo on the heels of COVID. The horror stories of hotels and travel after COVID made us nervous. No need. Four Seasons Cairo at Nile Plaza was every bit as good as any case study. The service in the restaurants (you have to try 8 - the Chinese restaurant) was uniformly excellent. Wait staff seem to know exactly what you'll need before you look up. The staff we pass in the halls give space while being attentive to an expression of "where am I going" or any sense of need. The rooms are every bit what I expected of Four Seasons and the amenities are excellent - as is the gym. Where else will you find your loose power cords be tied together with a branded velcro tie? Thanks to Audley Travel for making this happen!…
A very good location, very clean and spacious room with a spacious terras on the Nile with a magnificent view, very friendly, kindly and helpful staff. Live music at the lounge is amazing,,graat facilities,
There are at least two types of hotels, and, of course, this is a huge generalisation: the city hotel and the out of town establishment. The former ordinarily caters for the business community, hosting seminars and the overnight visitor. The latter ordinarily is equipped to host the tourist and the long term client. The Four Seasons, Cairo Nile Plaza falls squarely within the former category. It is modern, clean and pretty to look at and has great views if you book a room overlooking the Nile. But it's a bit like city people: generally nice, quick to exchange pleasantries but too to busy to stop and talk. This is quite unlike country or out of town folk who will gladly engage in conversation and exude a genuine sense of friendship. The staff at the hotel, from door staff to managers all exchanged pleasantries but it was clear they were busy so, like the rest of the hotel, they acted efficiently and moved on. Whilst none of what they did was open to criticism, it lacked the warmth and heart that we encountered in other hotels. The hotel appears to pride itself on its ability to swiftly respond to any request proudly displaying posters of text bubbles of an imaginary conversation with a guest in which the hotel responds within a minute. Unfortunately we had to put this boast to the test when the air conditioning unit began to smell as if it was burning. The technicians arrived longer than advertised but, thankfully, solved the issue. Of greatest concern in this luxury hotel was the complete lack of availability of a hot main vegetarian dish at the buffet restaurant. It beggars belief that the management at the Four Seasons Cairo could not cater to anyone other than a meat eater. At dinner when asked for the vegetarian main dish, we were told that there was salad at the buffet bar or we could have a bowl of sad looking pasta which could be made to order or we could order a la carte! When the restaurant supervisor and then the manager were spoken to, their explanation was that this is how Egyptian food is served. It really did seem as if the hotel hadn't caught up with the rest of the world with regard to food choices. Over two evenings every hot main dish was a meat dish. No vegetarian dish and no fish dish: just meat. But credit to the restaurant supervisor who hurriedly tried to rustle up vegetarian Egyptian dishes within minutes and provided a veritable feast of vegetarian dishes the following evening to make up for what had happened the evening before. The restaurant supervisor and the manager were extraordinary in their desire to make us happy with vegetarian dishes and it was clear that there are many, many delicious Egyptian hot main dishes which would please any vegetarian. What's inexplicable is why these or similar dishes were not available as a matter of course. It should not have taken us complaining about the lack of a vegetarian option to produce the reaction from the hotel staff: they are not to blame. They were a credit to the hotel. It's the management that needs to take note and change its buffet menu so that ALL dietary requirements are met. So, at the moment unless things change, if you are a vegetarian or pescatarian, booked to stay at the Four Seasons Cairo Nile Plaza, either change your palate or your hotel!…
This hotel was up to the Four Seasons standard. My criteria is always cleanliness and this lived up to my expectations. After a full day of sightseeing it was nice to come back to the hotel and relax. We had a good sized balcony and comfortable chairs overlooking the Nile and although noisy from the road below it got quieter later in the evening and you couldn't hear it anyway in the room. Our fault for going to Egypt during Ramadan when restaurants are closed so it was difficult to find somewhere to eat. The whole trip was amazing!