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Sofitel Cairo El Gezirah

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#5 of 140 Hotels in Cairo
Certificate of Excellence
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1,163 Reviews from our TripAdvisor Community

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Showing 854: English reviews
Sendai, Japan
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had one night stay at Nile view room, it's really nice view. Reception & checking up went super smooth, plus they are really welcoming and cheerful. Used the pool it's small but cozy & very clean with changing room facility & lockers plus everything you might need when having a dip in pool like towels, shower, shampoo, even plastic bag!... More 

Helpful?
Thank osama-alex
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great breakfast spread. Good spacious rooms, staff generally friendly and English-speaking Beware of tour package companies one can easily be conned the devil is in the details so do the due diligence make sure all is confirmed and check with hotel staff about dates

Helpful?
Thank yellowbandana
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience even though it has been a long time since your last visit. I do hope that... More 

Cairo, Egypt
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

One of the best locations for a hotel in Cairo, Egypt. In the middle of the river nile with water on every side of the Hotel. Restaurants and bars are good quality of food and enhanced services. One of the good locations of a restaurant and bar is called Le Deck and it has great atmosphere for location on a... More 

Helpful?
Thank Amrsheira
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Esteemed Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience and Cairo. It is always a great pleasure to receive such... More 

New York City, New York
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

ILOVED IT from the moment we met our greeter at the airport who took us to fix visa and onto the CarService we booked into the city!! The hotel is great, the surroundings superb on its own peninsula almost with a promenade along the Nile with great options of restaurants! The hotel suite was a dream, we were in an... More 

Helpful?
1 Thank magnus l
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is... More 

Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfect view Clean rooms Excellent hotel facilities Great breakfast with a good variety Various restaurants with good variety of food Friendly staff I stayed with my wife in anniversary and it was really great. We definitely will stay there again

Helpful?
Thank sherifa889
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is... More 

Beirut, Lebanon
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Visiting the Le Deck last night, I am really shocked from the way they deal in handling a complaint related to FOOD!! The welcoming team were very professional starting from the hostess to the servers on the table. But at the time of serving the food, My plate served veryyyy Cold, I tried to ignore myself that its not possible,... More 

Helpful?
1 Thank Ali A
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

1 review
5 of 5 stars Reviewed 1 week ago

hotel is okay for the service it can be better but what made the hotel good for me is the awesome stuff of guest relations especially haidi reception also wan nice the view is just magical it takes ur breath away

Helpful?
Thank rana m
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. I do hope that we will have the opportunity once again to serve you... More 

Baghdad, Iraq
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I have been a frequent visitor to Sofitel hotel since my honeymoon stay. Everything is fantastic and very comfortable except for Le Deck restaurant . The restaurant's previous staff were much more polite and welcoming.

Helpful?
Thank marwanmajid
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, First of all thank you for you rating the property high, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We are delighted to hear that you enjoyed your stay, the hotel services and the Nile view. We regret to hear that you experienced some issues... More 

Abu Dhabi
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

All the comfort and service you'd expect from a Sofitel. The room was very nice (though not luxurious), and the service was very good. I guess every place in Cairo is extremely crowded, and the location of this hotel is as well. The view of the Nile is gorgeous.

Helpful?
Thank JolantaM
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, Thank you for choosing Sofitel Cairo-El Gezirah for your recent visit to Cairo. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Very unprofessional reception and house keeping! The booking is paid and confirmed over the phone however when we were there they started to argue and we had to call the manager to resolve the issue. Same goes with the house keeping, more than 5 times and for 5.5 hours we call them to ask for a pillow (the bed Didnot... More 

Helpful?
1 Thank Kae--39871
911Iman, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 

Additional Information about Sofitel Cairo El Gezirah

Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $158 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel
Hotel Style:
#1 Spa Hotel in Cairo
#2 Casino Hotel in Cairo
#2 Romantic Hotel in Cairo
#4 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#17 Family Hotel in Cairo
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