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Pyramisa Cairo Hotel and Casino

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Pyramisa Cairo Hotel and Casino
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336 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Madrid, España
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

It's a five stars hotel which could be easily three. It needs to be renovated (old carpets, beds, bathrooms, walls), and for me, the worse thing is that the rooms are not well cleaned: dirty windows, dusty carpets, not very cleaned bathrooms... I really didn't feel comfortable during my stay there.

Helpful?
Thank SoloRaquel
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

Dear SoloRaquel, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are really... More 

Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have checked in at pyramisa cairo on 25 of july 2016 and have been welcomed as soon as i stepped into the hotel. The room was very clean and well presented with an awesome view overlooking the iconical Nile river and some of Cairo's main landmarks. The hotel is located in close proximity to all of the city's main... More 

Helpful?
Thank jonny0084
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

Dear jonny0084, What a wonderful review to read and share on your experience with our Hotel, thank you so much for taking the time to write such a delightful feedback. We are also very happy to read that you were very satisfied with our food and service, "world class" is definitely what we aim for. Thank you so much for... More 

Amman, Jordan
Level Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at Pyramisa hotel 2 nights , im not sure if i can consider it as a hotel! It is like an old fashion shopping mall, it is really old and crowded specially at the lobby. Rooms need to be renovated, wifi was free but crazily slow! Breakfast was good, Price is not expensive. I have got a... More 

Helpful?
Thank ShadiALBESS
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

Dear ShadiALBESS, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Scotland
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is great value for money. If you are looking for a clean hotel, with decent service and great staff you will find it here. Has a good central location, close to underground station. A very pleasant and safe 15 min walk to the Cairo Museum.

Helpful?
Thank Brian1313
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

Dear Brian1313 Thank you for the great feedback of your recent experience here at Pyramisa Hotel. I appreciate your nice remarks about the Hotel’s location and facilities and especially for complementing our staff. There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations. It is always a pleasure having you... More 

sharm
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely amazing hotel and lovely place. The staff are well informed and the lobby staff are particularly helpful. We stayed in room '1120' was of a very good standard,Very specious, comfortable and regularly cleaned. The restaurant is fantastic and food plentiful, I noted that senior staff are always on hand, always made sure everything was ok for us. The bar... More 

Helpful?
Thank max080
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

We would like to pass you our utmost appreciation and thankfulness for taking the time to publish your fabulous review regarding your recent vacation at our hotel . Our special thanks to you for your lovely, praising words. We are looking forward to welcoming you back in the near future for another unforgettable stay with us at Pyramisa hotel. Hany... More 

1 review
5 of 5 stars Reviewed July 7, 2016

Very nice five star hotel in central parts of Cairo close to the Nile and shopping Friendly staff, good service and clean rooms. The food is excellent.and many different facilities inside the hotel. You can choose between many different kind of restaurants and also smoke shisha.

Helpful?
Thank Mohamed S
hany t, Manager at Pyramisa Cairo Hotel and Casino, responded to this review

We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your visit to Egypt and of course at our Pyramisa hotel . We read with very much delight, that our team could make your stay fantastic holiday ,once again thank you hope to see you in the very near future... More 

Sharm El Sheikh, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016

This was my second time in 2 months and services is very good and found a lot of new ideas and improvements as well, Management are available all time to ensure the standards. thanks to all staff and good luck

Helpful?
1 Thank I_Redwan
hany t, Manager at Pyramisa Cairo Hotel and Casino, responded to this review

We would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your stay at Pyramisa hotel and the efforts you took to share your views with us. We always appreciate your value comments, and constantly strive to provide as much pleasant and comfortable stay as expected. Hany Tawfick... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 25, 2016 via mobile

I have visited this place 3 times earlier than this. But this time it was very poor in terms of Room and service. I stayed for 3 nights and none of these days my coffee/tea plate was changed or I received the complimentary water. This time I was placed on the 7th floor and the Room was not clean and... More 

Helpful?
1 Thank A TripAdvisor Member
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are really disappointed this... More 

Luton, United Kingdom
Level Contributor
195 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 12, 2016

This is my second visit to this hotel. This hotel is clean, rooms are above average in size though the higher floor rooms are in need of an upgrade to the bathrooms. Breakfast is standard buffet but plenty of continental styles though you wont get a full English. Evening meals are western in style and are buffet style with deserts... More 

Helpful?
1 Thank LaurieLuton
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

We would like to thank you very much for having been our guests recently and for taking the time to share your valuable feedback about your vacation experience. We are looking forward to welcoming you back in the near future for another unforgettable stay with us. Hany Tawfick General Manager More 

Qaha city,Egypt
Level Contributor
211 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 8, 2016

The hotel location is great with easy access to everywhere in Cairo. The building looks old from outside and needs renovations. The reception is quite good. The ceremonies halls need a lot of renovation although they looks lovely and historic. The staff members are lovely and helpful, always smiling.

Helpful?
1 Thank mittle
hany t, General Manager at Pyramisa Cairo Hotel and Casino, responded to this review

We are delighted to know that you enjoyed your stay and that we achieved our standard of ensuring your holiday to be both relaxing and memorable. Thank you for your kind words about the efficiency and friendliness of our staff, your compliments will definitely be shared with the team. Looking forward to welcoming you again soon in our resort. Hany... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Conference Facilities
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Pyramisa Cairo Hotel and Casino

Address: 60 Giza Street | Dokki, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $69 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pyramisa Cairo Hotel and Casino 5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Pyramisa Cairo Hotel Cairo
Pyramisa Hotel Cairo
Hotel Style:
#13 Best Value Hotel in Cairo
#31 Luxury Hotel in Cairo
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