180$ per night for a very small normal room !! No breakfast included! Booked at this hotel for 3 nights, when I reached the hotel and saw how small and normal the room is for such fee, I went directly to the reception and told them I wanna cancel the reservation cz It’s not what I expected. They said okay no prob but there is a cancellation fee which is 122$, so If you want you can stay the night and pay the fee so you won’t lose it. We stayed me and my friend, the second day they come and say we need 67$ more !!! So basically the room is for 190$ (more than its own price) !!!!!!!!
We stayed for one month back in May, and honestly wish we will return soon. President Hotel is so great! The rooms are spotless, modern, clean. All the porters and cleaning staff are really nice people. Not to mention the hotel has such good bars also Monkey abar and grill and Cairo cellar, busy every night! The terrace restaurant on the 11th floor is amazing with great views. We tried almost everything on the menu, and it's all fresh and tasty. Staff attentive and nice too. Would highly recommend this hotel. Located in a nice area of zamalek and 5min walk to yamama shopping centre and pub 28
The staff are so friendly and attentive. Very well priced Delux Studio (including a kitchenette) which is great for short and longer trips. Super comfy bed, lots of work and desk space plus a little dining table in the room. The WiFi works well enough for online work and is great considering it is free. Nice location with coffee shops and supermarkets within walking distance. Would definitely stay again and just extended my stay as it's so lovely!
*The following review is concerning LA TERRACE RESTAURANT located on the 11th floor of The President Hotel. MUST READ BEFORE YOU DECIDE TO VISIT. ONE OF THE WORST EXPERIENCES I HAD TO ENDURE IN MY LIFE. The restaurant manager Nadine E. has no sense whatsoever in dealing with customers and was treating them like staff. La Terrace was recommended by a friend. On a busy Friday night, I invited some of my diplomat friends accompanied by some tourists for dinner at La Terrace. The group members were from various nationalities (USA, Australia, Denmark, Spain and Egypt.) We occupied the biggest table that night. We started the night off with some drinks. Fifteen minutes in, the manager furiously walked across the restaurant to our table personally attacking one of our friends. She was definitely heavily drunk and intoxicated on the job. She was shouting at the guest at the top of her lungs, claiming that he was blacklisted, which was not the case. Our entire group and other patrons at the restaurant were startled by her behavior. She was slurring her words and being disrespectful to the customer, shouting "I am the manager here" as if we were part of the staff. What was supposed to be a fun night out, ended up being a nightmare. Our international group members have vowed to not step foot near this hotel again, until we receive a formal apology from her. I am surprised as to how this lady (Nadine E. La Terrace Restaurant Manager) could ever be offered an opportunity to work in hospitality, where customer satisfaction comes first. Being heavily drunk and intoxicated during working hours and personally attacking customers is against any establishment and employer ground rules. I have decided to write this review after complaining personally to the hotel's General Manager about the previous incident. I have explained the situation to him and he reassured me that we are more than welcome to visit the restaurant and that there was a misunderstanding on the restaurant's behalf. I decided to give the place another chance a week later, but I regret doing so. La Terrace restaurant manager, Nadine E, angrily attacked our party at the table yet again. She was screaming and shouting at our party in the middle of the restaurant claiming that we were black-listed. Her breath reeked of alcohol yet again and her pupils were dilated, not giving a chance for anyone to intervene to salvage the situation. The restaurant manager was acting in a disgraceful manner in front of her staff and other patrons. Luckily, one of the partners or owner was present at the scene. He proceeded to advise her that this was no way to speak to a client or guest. She has disturbed the entire environment with her noisy and disrespectful attitude, only adding hostile and negative energy. I am surprised as to how she is holding a managerial position in the Hospitality industry. Our party included VIP diplomats and it was a very unfortunate situation. On the other hand, the staff and service were good. It is very unfortunate that this promising establishment is ran by such a reckless individual. AA*…
This Hotel have a great Location in Cairo Centre, with 3 top floors of building in Zamalek area. As it is so old it needed full renovation which has been going for over 5 years and still going on. You will find knocking on walls all day long and encounter with Labour workers carrying bags flowing dust all over the hotel. Actually I was surprised with this renovations still going on as the reservations have confirmed that it is finished!!!! But it isn't. The problem is that all Beds mattresses, pillows and sheets have a brown color and large spots on them on top of that me and my family left the hotel this morning with Bug bites all over our bodies. This is serious matter and I wouldn't recommend to go there until you hear from someone that they like the place