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Sonesta Hotel, Tower & Casino Cairo

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Sonesta Hotel, Tower & Casino Cairo
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555 Reviews from our TripAdvisor Community

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Showing 427: English reviews
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Reviewed 5 days ago NEW

the pool and bar are exceptionally great and the food quality is very pleasing. the location is great and the staff are very helpful. the bustling sounds of the everyday weddings in the hotel can sometimes be annoying, yet, its endurable.

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Helpful?
Thank ShereefIbrahim
La Seyne-sur-Mer, France
Reviewed 1 week ago

This hotel is a fabulous with a luxury lobby. All the staff is fantastic. The concierge Khaled is very helpfull. The executive lounge named Royal Lounge looks like a room in a palace and Nabil will do its best for you to spend a very good time during the happy hours. My stay was perfect and I hope to go...

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Helpful?
Thank somouvtex
Doha, Qatar
Reviewed 4 weeks ago

Sonesta is not suitable hotel for the tourists who are looking for the real Cairo life and history. If the price is ok, you may try for 1-2 nights, but I suggest to search better options. This hotel may be convenient for business trip because of the location and for local people who prefer their entertainment, like wedding ceremonies. Hotel...

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Helpful?
Thank FatihErmihan
Reviewed February 19, 2017 via mobile

this hotel has a very nice team of people running it. all friendly, helpful and ready to assist. nice place to be. decent choice of food, great barber shop. room a bit cold but nothing serious. close to the airport

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Helpful?
Thank Dimitri S
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We look forward to the pleasure of welcoming you back at Sonesta Hotel Tower & Casino. Best Regards, Amany George Executive Office Manager

Reviewed February 13, 2017 via mobile

In a very good location in the heart of cairo and so close to the airport. It has a nice italian restaurant called la gondola and a good Lebanese one called Baalbek with reasonable prices but the whole hotel needs to be renovated

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Helpful?
Thank Gaby H
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Gaby, Thank you very much for taking the time to review our property. We are doing everything we can to minimize the inconvenience. Looking forward to welcome you back. Thanks & regards, Amany George Executive Office Manager

Alexandria, Egypt
Reviewed February 7, 2017 via mobile

The room service staff have stolen the money from the safe and my shirts also my cosmetics bag and they looked terrible and the management team are denying the whole thing it was the worst experience thank good this nightmare is over think twice before deciding to book a room in this hotel and take things you won't be sad...

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Helpful?
Thank h-ghoniem
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Ghada, Ghoniem and Alaa, First, let me say that we sincerely regret the fact that you were not satisfied with your recent stay. Now to your accusation that you have been robbed at the hotel, first let me state that as an employer we are not in the position of accusing an employee of wrong doing without clear proof....

Accra, Ghana
Reviewed February 1, 2017

Close to the airport. Large hotel with lots of marble. Slow check in. Large but cold bedroom. Was in the "new wing" but it looked like to could have a make over - room decor a little dated. The breakfast buffet was OK, nothing that special. The conference facility (was hosting a one day meeting) was fine. Efficient and nice...

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1Thank simonaccra
Southampton, United Kingdom
Reviewed January 29, 2017

We stayed two nights in the hotel from 16/1 to the 18/1. The hotel is conviently located not too far from the airport or the lively area of Nast City with all what it offers as well as the hert of Cairo. This location makes it the most convenient place to stay for business people. It is ok as well...

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1Thank Suz J
Reviewed December 30, 2016 via mobile

Staying at this hotel was one of the highlights of my trip! The view was incredible, the staff was so friendly especially Michael who is very helpful, and the prices were great. Breakfast is very tasty.

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Helpful?
2Thank Maher1547896
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Mikel, Thank you for the nice comments and looking forward to welcome you back at our hotel. Best Regards, Amany George Executive Office Manager

Benghazi
Reviewed December 27, 2016

Stayed for 3 days in this hotel , They delayed a bit in check in claiming they didn't get the email Bed is not very comfy , had to ask them several times to change the bed sheets , found blood one of them ! One they there was a wedding in the hotel , they where dancing and singing...

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Helpful?
4Thank Mohamed G
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more   less 

Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $95 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#11 Casino Hotel in Cairo
#11 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta Hotel, Tower & Casino Cairo staff and other travelers.
4 questions
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Greater London, United Kingdom
5 months ago
Cairo Governorate, Egypt
over a year ago
Macungie, Pennsylvania

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Questions? Get answers from Sonesta Hotel, Tower & Casino Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive rooms are big with a view on the swimming pool. Ask for the new tower.”
 of 5 bubbles somouvtex, 1 week ago | Read review
“It is better to book a room facing to the courtyard.”
 of 5 bubbles FatihErmihan, 4 weeks ago | Read review
“Rooms overlooking the restaurant are very dark. Choose street view and definitely none smoking and if problems. Report it.”
 of 5 bubbles suzj2015, Jan 29, 2017 | Read review
“Bad choice compared with money value - Avoid if possible”
 of 5 bubbles MohamedG557, Dec 27, 2016 | Read review
“Rooms in higher floors are more quieter.”
 of 5 bubbles AlaeddineA, Dec 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question