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Hilton Cairo Zamalek Residences

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458 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Cairo Zamalek Residences
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Showing 376: English reviews
Taunusstein, Germany
Reviewed August 5, 2015

I came for business during Ramadan so needless to say the place was virtually empty so it is probably not fair to compare but I found the staff in the restaurant very friendly and helpful and the rest of the staff was friendly. The place is good with large-is rooms. The city view rooms have a uninviting view. The gym...

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Helpful?
1Thank Jason S
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Looking forward to welcoming you once more in the near future. Thank you

Tokyo, Japan
Reviewed July 30, 2015

Due to the terrible noise from hotel restaurant, I couldn't sleep until 11 pm. Hotel staff did nothing to solve the problem. To confirm schedule of party at the restaurant is highly recommended before reservation. Room facility and location was really good.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Morris_M21
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Very sorry for the inconvenience due to the noise, we promise next time will make it for you, looking forward to welcoming you in the near future.

Cairo
Reviewed July 25, 2015

It was disappointing that staff started setting up for an evening event around the pool before 4 p.m. It meant there were workers milling around and tables being dragged around while paying customers who had come to relax by the pool were still there.

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Helpful?
1Thank mmm73
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Please accept our sincere apology, we wish your next stay will be an enjoyable one. Thank you

Canton of Geneva, Switzerland
Reviewed July 23, 2015 via mobile

The hotel has spacious rooms...but the furniture decoration and smell stopped in the 80's. They need a huge refreshment. I think it is not worth the money i paid for. The reception is a small desk with one person. The hotel is reay old. It is not horrible/bad but i will never come back. No internet conection in the room...

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Helpful?
1Thank Zagirl I
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you very much for your feedback, Kindly be advised that we provide free internet to all our HHonors Guests when they book through eligible channels.

Istanbul, Istanbul, Turkey
Reviewed July 16, 2015 via mobile

Incompetent front desk and absence of management for hours (for Ramadan). Where unable to resolve a simple issue at check in. Also confiscated scuba knife and claimed they never took it upon check out. After many calls they "found it" and it now has to be collected by a friend and mailed at our cost. Shameful

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Helpful?
3Thank WYoussef
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your feedback. we wish that you have received your belongings which was safely stored in our luggage room for safety and security reasons.

Beirut
Reviewed July 14, 2015 via mobile

I rexcomend this hotel for its spacious rooms and great location in Zamalek where many pubs/clubs/restaurants & cafes are walking distance. Nice nile view by the morning and at late night. Average service but a very friendly stuff

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Helpful?
1Thank RoyAbibadra
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your kind review, and happy that you have enjoyed your stay.

Marsa Alam, Egypt
Reviewed July 8, 2015

Attended a meeting for one day is this great hotel, All was very well prepared before arrvial . comfortable enviroment. Iftar was very delicious and the team were really attentive . They were very keen to ensure that we are satisfied and even offered more. Thanks for all who helped in the success of this meeting

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Helpful?
1Thank Gilaine G
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your kind review, I am very happy that all went smooth with your meeting and you and your group have enjoyed your Iftar, wish to welcoming you once again very soon.

Cairo
Reviewed June 29, 2015

I couldI work with spirit by breakfast with the Nile view.I was able to be refreshed in a swimming pool after the workThe correspondence of the staff in the breakfast was splendidAs for the staff of the poolside, the correspondence was splendid.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Muneoka
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Great that you have enjoyed your stay. Thank you for your review.

Birmingham, Alabama
Reviewed June 27, 2015

We picked this hotel for the location. Zamalek is a great neighborhood to be in .. safe to walk around everything exist within a walking distance and close to all the attractions of Cairo. we paid for a Nile view room to only find a corner view since front view is reserved for 2 rooms suites.. but no big deal...

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Helpful?
2Thank Nouva77
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your feedback, happy that you have enjoyed the view, please accept our apology for any drop in our front office services, your comments were addressed to the concerned department head for improvement. We are looking forward to welcoming you once more in the near future.

Reviewed June 25, 2015 via mobile

I visited hitlon zamalek between the 18th of june and the 24th of june...during the holy month of ramadan! As a start the staff were very helpfull and kind. The room was great, clean, neat, linen tidy and the view was amazing overseing the NILE. Overall stay was very good and everything was perfect... I only have a bad comment...

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Helpful?
2Thank Georges A
MedhatSamir, General Manager at Hilton Cairo Zamalek Residences, responded to this review

Thank you for your feedback, very happy that you have enjoyed the location and the view, satisfied by with services have been provided by our team members as well as by cleanliness level. We have forwarded your comments to our executive chef for improvement. looking forward to welcoming you back in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Set on the picturesque and exclusive island of Zamalek on the magnificent waters of the River Nile, the Hilton Zamalek Residence Cairo is located in a tranquil spot between downtown Cairo and Giza and is only 12 miles from Cairo Airport. All of the luxurious guest rooms at this hotel in Cairo offer spectacular city or river views and feature modern amenities such as high-speed internet access and LCD TVs. Upgrade to an elegant suite for additional space, a kitchen, living and dining areas and terraces offering scenic Nile views. Hold a professional conference in one of 3 flexible meeting rooms, all of which feature the latest in audio/visual technology and make use of our business center. Dine on international and oriental cuisine overlooking the pool and the River Nile in Nile Breeze, listen to live music in the Tea Time Lounge and enjoy casual al fresco food and drink on the deck at Waves. Work out in the complimentary Fitness Center, swim lengths in the heated swimming pool, which features a Jacuzzi or indulge in a massage while the little ones have fun in the Children’s Play Area. Explore the Egyptian Museum, experience the exotic sights, sounds and smells of the vibrant Egyptian Bazaar, 'Khan El-Khalili' and marvel at the Great Sphinx and Pyramids at Giza. ... more   less 

Additional Information about Hilton Cairo Zamalek Residences

Address: 21 Mohamed Mazhar St. | Zamalek, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $96 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cairo Zamalek Residences 4*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Priceline, Orbitz and Hotels.com so you can book your Hilton Cairo Zamalek Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Zamalek Residence Hotel Cairo
Safir Hotel Cairo
Hotel Style:
#10 Family Hotel in Cairo
#11 Romantic Hotel in Cairo
#17 Business Hotel in Cairo
#18 Luxury Hotel in Cairo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Cairo Zamalek Residences staff and other travelers.
4 questions
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Questions? Get answers from Hilton Cairo Zamalek Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room with Nile View”
 of 5 bubbles SmSm_Alex, 1 week ago | Read review
“Ask for a room overlooking the Nile River even if it is a little more expensive.”
 of 5 bubbles LenJ375, 4 weeks ago | Read review
“River Nile View is an excellent choice.”
  • View of River Nile from the Balcony
 of 5 bubbles yassirshareef, Feb 12, 2017 | Read review
“Don't go when there's an increase in the temperature to avoid the massive amount of Chironomus that blocks you from using the nice balcony.”
  • View from balcony
 of 5 bubbles FerasAlswairky, Jan 28, 2017 | Read review
“Pick up the Nile view”
 of 5 bubbles ustun_yildiz, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question