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Cheaper
Average
Higher
About
4.0
#30 of 210 hotels in Cairo
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.2
Finding an ideal family-friendly hotel in Cairo does not have to be difficult. Welcome to Ramses Hilton, a nice option for travelers like you.
Given the close proximity of popular landmarks, such as Zamalek (Gezira Island) (0.5 mi) and Mosque of Al-Azhar (0.9 mi), guests of Ramses Hilton can easily experience some of Cairo's most well known attractions.
Ramses Hilton is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge, room service, and a rooftop terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Cairo. For guests with a vehicle, parking is available.
While you’re here, be sure to check out some of the cafes, including Naguib Mahfouz Cafe, Hard Rock Cafe Cairo/Citadel, and El Fishawi, all of which are a short distance from Ramses Hilton.
Cairo is also home to Military Museum, a popular military museum that is not too far from Cairo Hilton.
Ramses Hilton looks forward to welcoming you on your visit to Cairo.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Ramses Hilton garners appreciation for its prime location, close to cultural landmarks and the Nile, with guests frequently mentioning the stunning views. The hotel's cleanliness and attentive service often receive commendations, although some guests have encountered issues with room conditions and additional charges.
While the atmosphere is described as welcoming with a touch of elegance, highlighted by live piano music, the feedback suggests that certain areas could benefit from renovation. The diverse dining options and excellent breakfast buffet are popular among patrons, though opinions on the hotel's overall value vary.
Location
Central
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Comprehensive
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The hotel was super cozy and the river nile view is phenomenal. Hotel service as well was super friendly and way beyond my expectations.
I enjoyed the stay and had a very good quality time.
The pool needs to be larger and needs renovation
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2023
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania Morcoss, Other at Ramses Hilton
Responded Jul 10, 2023
Dear Orabi Thank you for your comments. We are pleased to know of your satisfaction during your recent stay, Your appreciation to the team means a lot to us. We will forward it to them. Looking forward to welcoming you back on a future occasion. Regards Can Ali Selik Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me start by stating that Hilton Hotels has an excellent portfolio of properties in both Cairo and throughout Egypt, and one really can't go wrong staying with the wonderful Hilton brand any where in Egypt. Hilton's one property in Egypt that has caught my eye the most is the Ramses Hilton, situated in the absolute best location in Cairo at Tahrir Square with outstanding views of the lively square as well as the Cairo Skyline, Nile River, and even the Giza Pyramids. The check-in procedures at Ramses are exceptionally smooth and swift, I have always been greeted with a smile and extreme courtesy. My only sadness with the check-in is that everything is done so efficiently and quick that one doesn't get a chance to meet and better appreciate the fine qualities of the wonderful team that is making this all possible. The rooms are spacious, modern and very well kept for a mature property located at such a busy location and with extraordinarily high occupancy rates. The food and service is exceptional in both the restaurants and the fabulous executive lounge. Everything in the room during my many stays there has always functioned perfectly, and the elevator waiting time to get to the room and anywhere else is never more than a few seconds. I also can't help but notice that everyone working at the hotel is always trying to be even better and better than they already are, and the managers are always there to chip in and help the staff with whatever task is needed, regardless of how large or small. The ongoing renovations are greatly improving an already fabulous environment without disrupting the ongoing activities at the property, As with all prior visits, I am already counting the days until I am able to return to what has become perhaps my favorite hotel property of any hotel brand worldwide.
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Date of stay: January 2020
Value
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Room Tip:Â You have a choice between peaceful sweeping views of the Nile or a busier city view overlooking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Feb 16, 2020
Dear David V, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write a detailed review to us. We are glad to know of your satisfaction during your stay with us. We will convey your comment to the team members, We look forward to welcoming you back to your home away from home, Ramses Hilton. With Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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The dying plants throughout the lobby sum up the state of this hotel at present. The location next to the museum is ideal. The view of the river and the pyramids beyond superb. However, the hotel is struggling.
On a visit to the Terrace Cafe Restaurant on the advertised Italian theme night the only Italian item in the entire buffet was already cooked spaghetti and tomato sauce. There were dozens of selections in the cold buffet of different salads most with wilted greens and a number of unappetizing looking hot entrees. There were a plentiful selection of desserts.
Two smallish plates of salad from the buffet cost 395 Egyptian pounds. I was told it was the same price if I ate everything else in the buffet as well.
The large restaurant had only two other tables occupied while I was there. All the tables were set for dinner. Some place settings had cloth napkins, others paper napkins. I was led to a paper napkin table. As I sat finishing my salad, all the cloth napkins at other empty tables were being collected in anticipation of no furhter customers for the evening even though we were more than an hour from closing.
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Date of stay: March 2020
Value
Location
Service
Room Tip:Â River views are impressive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Mar 10, 2020
Dear Fred, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. Please accept our sincere apology if your stay this time was not up to your expectation. Our aim is to ensure guest satisfaction and quality delivery. We would be grateful, if you had the time to send more details about your room number and date of stay on the email address (mentioned below) in order to investigate and take the necessary action. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back. Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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We stayed in this hotel with a small group of 6 that were travelling together. We had three rooms.
Upon arrival we were disappointed to see that the carpets were dirty, the furniture is old, the finishings are poor and it is overall in need of a serious renovation. When we asked for another room we were given ones that essentially were the same as the first. The standards are just not the same as North America. So if you are looking for an above average property you need to look for a rating of 5+
The hotel location was good - right on the Nile river and you could walk around to the Tower and some shops. Just have to be very careful with the traffic.
The breakfast had quite a bit to offer each morning and the pool area was very nice to use after touring each day.
However we ordered drinks by the pool one afternoon and were shocked at the cost. Not sure why we were charged such an exorbitant amount but it was certainly the last time we ordered anything from the hotel.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretray at Ramses Hilton
Responded Apr 22, 2020
Dear Kim G, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. Concerning your comment on hotel condition, please note that 6 floors have already been renovated (including 3 Executive Floors) and 4 are in renovation, in spite of the challenging time of covid 19, with a buffer zone, in order to keep our guests enjoying their stay. We look forward to welcoming you back to the new product of Ramses Hilton. Stay safe, Stay home. With Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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Hotel is quiet old, but generally fine for stay. Check in and welcoming were great, thanks to Hamza and Fatma for their attention and assigning us a wonderful room with picturesque Nile view at the 18th floor. The city outside is noisy but in the room is somehow quiet if you close the balcony door. Room and sleeping conditions are excellent. HK Gomaa took perfect care about the cleanliness of our room, the kids were amazed with the decoration he made from the towels. Unfortunately, the parking is not free here. This valet parking is 150 le per day and is located in the mall beside. The staff brought the car upon your request if you inform like 10 minutes before. The area around the hotel is noisy and with busy traffic, you just need to run between the cars to cross to the next side. And there is Tahrir square, Egyptian museum etc. We did not have breakfast at the hotel, we prefer to discover local cafes around. There are a lot of places for any meal.
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip:Â Nile view is the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania Morcoss, Other at Ramses Hilton
Responded Mar 10, 2021
Dear Guest, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review on tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are glad to note that you were satisfied with your overall experience. Believe me, it is comments such as yours that make all efforts truly worthwhile. We are pleased to know of your satisfaction of the team performance. We will convey your comment to all of the team, specially Fatma and Hazem. As for your comment on hotel condition, please note that 10 floors have already been renovated including 3 Executive Floors. In addition, please be informed that crossing the road on foot is not recommended, as it is a cross road area. In your next stay with us please contact the Concierge desk and the team will be happy to arrange a taxi for you through the limousine company our hotel is contracted with. This is in order to guarantee safety and high service standard. Parking and valet parking are services presented to guest upon request. Prices are clearly displayed online on reservation sites and upon entrance park in to the mall parking area. We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future. Kind Regards, Rania Morcoss ramses@hilton.com
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I stayed at this hotel as part of a group tour on a visit to Egypt. Group tours seem to be this hotel's main client base and the lobby areas were chaotic and crowded. The hotel staff moved us to a non-smoking room after we found that the room stank of cigarette smoke! The rooms could be better maintained, but the breakfast buffet was good with a decent choice for vegetarians.
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip:Â Pick a non-smoking room if smells bother you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Jan 9, 2020
Dear Guest, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. We are glad to know of your satisfaction during your stay with us. We will convey your comment the team members. We look forward to welcoming you back to Ramses Hilton. With Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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We had booked three King Guest Rooms with City View at the Hotel for 3 nights stay from April 4 to April 7, 2020 through booking.com. We were forced to cancel the booking since the Government of Egypt has banned entry of foreign nationals on account of the Corona-virus, and stopped all International flights to Egypt. as a result our airline too cancelled the flight.
The Hotel had charged us the full amount for 3 rooms / 3 nights, a month after the booking. However, after the cancellation, they have refused to reimburse the amount charged to my card account.
It is shameful that a chain of the likes of Hilton is making profit out of a world pandemic. All other Hotels booked in Egypt have waived the cancellation fee, despite most bookings being non-refundable, but, Hilton Ramses is obstinate and unaware of their social responsibility.
We all will recommend that avoid booking at this Hotel in future like us. It is very risky.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Mar 22, 2020
Dear Nageshs, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. We have investigated your review and we are glad to know that our Front Office Manager, Manal Fouad, contacted you and made the refund for you. Please trust that our team spares no efforts to make guests satisfied, specially during inevitable and emergent hard times. We look forward to welcoming you to Ramses Hilton at the nearest future. Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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This hotel was amazing but what made the stay great was the staff especially Ashraf fawzy and sharihan in the breakfast restaurant. We had booked the room with just breakfast and when I say that the entire staff made our breakfast experience astonishing and wondering that would be an understatement. Ashraf and Sharihan put in extra effort to make us comfortable and happy by doing anything to do so. Both of them along with all of the staff allowed me to feel welcomed and happy. I enjoyed the view from the 19th floor along with how everything was so simple to do since we were right in the middle of the city. I couldn’t have found a better hotel to stay in after coming from New York and being a foreigner to Cairo. As an Egyptian American, I have never seen a more cleaner or efficient hotel in all of Egypt and I would recommend staying here especially in a room with a side Nile View.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania M, Executive Secretary at Ramses Hilton
Responded Jan 15, 2020
Dear Dhatab, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. We are glad to know of your satisfaction during your stay with us. We will convey your comment to the team members. We look forward to welcoming you back to Ramses Hilton. With Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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We stayed for 2 nights, after a return flight from Aswan and before getting picked up for a western desert camping trip. Family of 3, 11 year old kid. Check in took a long time, lots of people were coming back because their room keycards didn't work on the first (and sometimes, subsequent) try. But, we got welcome drinks and were upgraded to a junior suite with a nile view. It's wasn't exactly a proper suite, more of a larger corner room with a sitting area, but we were happy with the room anyway. The nile view actually wasn't very good, as it's generally not a great river to look at. But no complaints. We ate at the Indian restaurant in the hotel, which we found to be relatively expensive for Egypt, but it was fine.
The first day, we went to breakfast at Koshary Abu Tarek, not realizing that breakfast was free for even silver Hilton Hhonors members (I thought only golds got free breakfast) then spent the day at the Egyptian museum. Second day, we went to breakfast at the hotel because we had to leave at 8 for a desert adventure, and learned that breakfast was free, which is cool. :) Breakfast was good, eggs/toast/bacon to order, along with pastries and coffee/juice. It did the trick.
It is a bit of a walk to the Egyptian museum, and although it's close to the Nile, there isn't much to do right around the hotel. There is a small shopping mall type place across the street, where we got a few souvenirs for one tenth the price of the souvenir shop in the hotel (same cat statues, magic lamps, camel toys that you see all over Egypt).
Overall, the hotel was comfortable, modern and we have few very minor issues, it was a good stay.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania Morcoss, Other at Ramses Hilton
Responded Jan 20, 2021
Dear Guest, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review on tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are glad to note that you were satisfied with your overall experience. Believe me, it is comments such as yours that make all efforts truly worthwhile. We are pleased to know of your satisfaction of the team performance. We will convey your comment to all of the team. We look forward to welcoming you back to the Ramses Hilton or any of our Hilton Worldwide brands in the near future. Kind Regards, Rania Morcoss ramses@hilton.com
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Stayed for 2 nights. Air conditioning was sub par. Someone charged $100 worth of drinks to my room. I did drink at the bar, or I would have paid for them. I believe employees are taking cash for drinks and then charging the drinks to a room, then keeping the money. None of the signatures were even close to mine. They refused to remove the charges. The room was not well cleaned, let alone bring sanitized like the seal on the door said. Just stay somewhere else.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rania Morcoss, Other at Ramses Hilton
Responded Oct 19, 2020
Dear twatters1975, Greetings from Ramses Hilton, Thank you very much for choosing to stay at the Ramses Hilton and for taking the time to write your review to us. Please accept our sincere apology if your stay this time was not up to your expectation. Our aim is to ensure guest satisfaction and quality delivery. We have checked the details of your reservation and found that your booking was not including any complimentary Food or Beverage items. That is why you had to be charged. However, our team had the chance to upgrade your accommodation to alcove new refurbished room and our duty manager had the chance to listen to your comment upon check out and explain to you the point of charging food. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back. Kind Regards, Rania Morcoss Executive Secretary ramses@hilton.com
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Thomasville, North Carolina12 contributions1 helpful vote
There are two executive lounges at the Ramses Hilton. One is for families with children and the other is the adult lounge. If you have access to these lounges they offer refreshments and beverages throughout the day. The adult lounge offers hot appetizers and beer and wine for a designated time.
Kuala Lumpur, Malaysia1,616 contribution87 helpful votes
Executive floor check in is on Level 29. You can bypass the reception in the lobby and take the elevator directly to the 29th Floor where the check in desk is at the entrance to the Executive Lounge
"Over all Egypt had been so welcoming BUT, you have to be so careful.
As tourists they will charge you alot more, we was thankful we was with a very close friend who's local!"
There are more places to choose from in the Cairo area.
PRICE RANGE
$151 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramses hilton hotel cairo, hilton hotel cairo, hilton hotel ramses, hilton cairo, cairo hilton, ramses hilton cairo
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
811
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
