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JW Marriott Hotel Cairo

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#10 of 141 Hotels in Cairo
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JW Marriott Hotel Cairo
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816 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Cayman Islands
Level Contributor
395 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The worst part was for our driver trying to find the entrance - the road at the front is under construction and difficult to understand how to get in - if you see the sign from the road you have gone too far! Once in the hotel is great. All employees are very helpful though the guys wanting to carry... More 

Helpful?
Thank CaymanGreg
United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Nothing special about this hotel. Staff miserable and unhelpful. Food is below standard and facilities are expensive. Everything that's basic requirements you have to ask for, you are made to feel like you are asking for something that's not standard in a 5 star hotel. Basically not worth a visit as there are many better hotels in Cairo.

Helpful?
Thank Mish-Mumkin
Dubai, United Arab Emirates
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Marriott is one of the best hotels we found in Cairo. Probably the hygiene and standards were the best part. The food was very good though as a five-star menu rather than actual authentic cuisine. Staff were very well-mannered and the view and the location were absolutely fantastic.

Helpful?
Thank Stafanos R
Cairo Governorate, Egypt
1 review
5 of 5 stars Reviewed 1 week ago

very nice view Mr.emad the assistant housekeeping manager is very helpful and makes my stay very pleasant. His service is overstanding.i hope next time I will be there so I can see him again to say thank you.

Helpful?
Thank samirsobhy2
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear samirsobhy2 Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you... More 

Cheltenham, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super airport pick up early in the morning. Very friendly staff when we arrived. Nothing too much trouble. Comfortable, clean , quite room ... we only stayed one night and missed breakfast.. but we were helped with food , some soya milk was found .. very very high standard of facilities. . We will go back for longer..

Helpful?
Thank Neil997
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear Neil997 Thank you very much for taking the time to post your comments, we are very pleased to learn that you were happy with our service and facilities, I was delighted to read your feedback regarding our amazing staff, we are happy we made it right for you! Once again thank you for a great review, we look forward... More 

Cooper City, Florida
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, ten minutes from the airport. Water park, pool, wave pool and beach area are all enjoyable. Rooms are plenty big and staff is very friendly and helpful. There are no restaurants or really much of anything within walking distance of the hotel. But that's okay because there are plenty of places to eat inside the hotel. La Cucina... More 

Helpful?
Thank Joe F
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear Joe F Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome... More 

Hohenstein, Germany
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The Hotel is a typical 5 Stars business Hotel. The Personal See very friendly and courteous. The rooms are large and clean. Different Pools available with towels on the Pool. The Restaurants are good. The only one which is a little bit complex to get a Taxi.

Helpful?
Thank Markus K
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear Markus K Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome... More 

Jeddah, Saudi Arabia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been staying in JW Marriott for the past 6 years - whenever i am in cairo for vacation, and it never fails to impress me. The rooms are great, the pools are fantastic (especially the waves pool) and the service is quite good. There are several restaurants (italian, oriental, steakhouse, asian) as dining options in the hotel, and they... More 

Helpful?
Thank Yousra E
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear Yousra E Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome... More 

Doha
Level Contributor
12 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed two nights during my holiday. Reception staff were very friendly, the room was quiet clean, big with marvelous pool view, housekeeping were active. Warm hospitality from all hotel staff to let us enjoy our stay. Breakfast buffet was extremely nice but expensive. I do recommend this hotel for anyone looking for a relaxing holiday.

Helpful?
Thank oabouseada
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear oabouseada Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome you... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

All you need in one place including luxurious rooms and bathrooms, amazing food, professional service, spacious, amazing water sports, tennis and kids games. May be the only drawback is the lack of touristic places nearby. However, you can have fast access to several places through a taxi, uber or rent car.

Helpful?
Thank Ahmed S
Alfred_Marcos, Manager, Front Office at JW Marriott Hotel Cairo, responded to this review

Dear Ahmed S Thank you for a great comments and sharing your experience with us. I was really delighted to read your review, it is wonderful to know we delivered first class service and you were happy with our facilities as well. Thank you very much for recommending JW Marriott Hotel, Cairo to other travelers, we look forward to welcome... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $176 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott
Hotel Style:
#4 Spa Hotel in Cairo
#6 Casino Hotel in Cairo
#9 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#15 Family Hotel in Cairo
#17 Romantic Hotel in Cairo
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