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Steigenberger Pyramids Cairo

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Alexandria Road, Pyramids, Cairo 11511 Egypt
Lol.travel
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Traveler (159)
Room & Suite (71)
Dining (16)

About

#4 of 184 hotels in Cairo
Location
Cleanliness
Service
Value
Footsteps away from the Great Pyramids of Giza, the Steigenberger Pyramids Cairo is where the glamorous history of Egypt and its world famous hospitality meet. The hotel is the perfect starting point for sightseeing, relaxation and business meetings alike, featuring elegantly appointed rooms and suites, two swimming pools and a variety of bars and restaurant
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Conference facilities
Meeting rooms
Concierge
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Poolside bar
Car hire
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
Languages Spoken
English, Arabic

Location

Full view
253Reviews3Q+A7Room tips
Traveler rating
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Popular mentions
I stayed for 2 nights as part of an organized tour. It was late when the group arrived, but in the morning I stepped onto the balcony and was really surprised to see the pyramids, a really lovely sight. The room was good, nice comfortable bed, a tv, although english speaking channels were few and far between. Bathroom was nice, and there were tea making facilities in the room. Breakfast was good with plenty of variety. Staff were friendly. There was a pool there, but I did not have chance to use it. This hotel is in a fantastic location, with the pyramids a short drive away, and the new National Museum, which opens later this year, is literally across the road.
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Response from Inas Sultan, Guest Services / Front Office at Steigenberger Pyramids Cairo
Responded 2 weeks ago
Dear Our Beloved Guest We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. We are delighted to read that the accommodation and services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
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Hello Travellers, This has by far been the best hotel stay for me during my entire trip to Egypt. I did visit a lot of cities within Egypt , but I couldn’t find a hotel that is better than Steingenberger. The restaurant staff , especially Gadha was quite humble and her hospitality was exceptionally good. The staff does pay attention to International travellers who have any specific queries related to type of food, shopping as well as sight seeing. I would recommend this hotel to anyone who plans to visit Cairo , Egypt.
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Response from Inas Sultan, Guest Services / Front Office at Steigenberger Pyramids Cairo
Responded 3 weeks ago
Dear Rahul We would like to thank you for your recent visit to Steigenberger Pyramids Hotel .It was truly a pleasure to serve you. Please let us thank you for posting your precious comment on TripAdvisor site followed by a positive comment. We are delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Together as a team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable. Sincerely Inas Sultan Quality Control Manager
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I agreed when my travel agent proposed this hotel based on my experience with Steigenberger hotels in Europe. Our room did not live up to my expectations, however. It was in the "bungalows" section of the hotel. The room size was fine but the room itself was in disrepair and there were several moldy marks in the bathroom. There were a lot of choices for breakfast, but the service throughout my stay was curt. I will be returning to the hotel for a brief stay before my flight back to the U.S. If the room were not already paid for, I would definitely try my luck with another hotel. There is another building that seems much newer. This is the building featured when one looks up the Steigenberger Pyramids Cairo on the internet. I should have asked my travel agent (who is fantastic and all of my other accommodations were excellent) to confirm the building.
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Response from Inas Sultan, Guest Services / Front Office at Steigenberger Pyramids Cairo
Responded 3 weeks ago
Dear Guest We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern. we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect specially the room cleaners disturbance , so please accept my apology for the inconvenient caused during your stay. We have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager
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We stayed at this hotel the first night as part of an organized tour. It was a nice surprise the next morning to see that the pyramids were in view of the hotel. The bed was comfortable and the room was very clean. We ate in the restaurant there and it was quite good with plenty of variety. This hotel will be in a fantastic location when the new National Museum opens later this year (right across the street). It looks like it will be a fantastic building and I understand they are starting to move some of the pieces in already.
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Response from Inas Sultan, Guest Services / Front Office at Steigenberger Pyramids Cairo
Responded 4 weeks ago
Dear Guest We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. We are delighted to read that the accommodation and services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
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We arrived late at night and were thrilled to be able to see 2 of the Giza pyramids from our window as well as the huge beautiful new museum still under construction. But, though we were quite jet lagged from 2 long flights, we didn’t sleep well because it’s loud! The A/C fans seem to roar no matter what setting you select, and you can’t leave the patio door open to catch a breeze because the traffic is non-stop. In the light of day, I could see that the carpets were quite dirty and don’t appear to have been vacuumed in quite a long time. The drapes were also grimy. The dining room buffet offered a nice variety of middle eastern food, delicious and attractively presented. However at breakfast we had to search out a wait person each day to get any coffee since there is no self-serve option. We had to pay for a bucket of ice that we requested for our room. On our last day the key wouldn’t work, and we had to wait at least 20 minutes for them to send someone up to fix it so that we could get in - after touring all day we were hot, tired and dusty and didn’t appreciate being kept waiting. Though we reported it several times, the phone in our room didn’t work, even after a maintenance guy came and fiddled with it. These cleanliness and service issues really detracted from our experience.
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Response from Inas Sultan, Guest Services / Front Office at Steigenberger Pyramids Cairo
Responded 4 weeks ago
Dear Jillclardy We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. We are delighted to read that the accommodation and services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
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PRICE RANGE
$103 - $296 (Based on Average Rates for a Standard Room)
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
132
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Frequently Asked Questions about Steigenberger Pyramids Cairo
What are some of the property amenities at Steigenberger Pyramids Cairo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Steigenberger Pyramids Cairo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Pyramids Cairo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Steigenberger Pyramids Cairo?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Steigenberger Pyramids Cairo?
Conveniently located restaurants include Alfredo Restaurant, Felfela, and Umami Restaurant.
Are there opportunities to exercise at Steigenberger Pyramids Cairo?
Yes, guests have access to a pool during their stay.
Does Steigenberger Pyramids Cairo have an airport shuttle?
Yes, Steigenberger Pyramids Cairo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Steigenberger Pyramids Cairo?
Yes, dry cleaning and laundry service are offered to guests.
Does Steigenberger Pyramids Cairo offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Steigenberger Pyramids Cairo?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Steigenberger Pyramids Cairo?
Many travelers enjoy visiting Khafre's Pyramid (1.3 miles), Great Sphinx (1.5 miles), and Saqqara (Sakkara) Pyramids (3.0 miles).