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Radisson Blu Hotel, Cairo Heliopolis

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Radisson Blu Hotel, Cairo Heliopolis
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738 Reviews from our TripAdvisor Community

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Showing 623: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Animation team the best. We enjoy with them every day from the morning till the night time. They make a lot fun for us and unforgettable moments. We like animation evening comedy show. Thank you Omar, Nadia, Pedro you are the best!

Helpful?
Thank Maryam M
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Maryam, Thank you for your comment, but i believe you mean another hotel, as here in Radisson BLU Hotel, Cairo Heliopolis we don't have animation team. Thank you & wish you always enjoy your times & vacations. Ahmed Sabry General Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

1 take the rooms in back side direct to pool 2 :D check refregrator when u take room cards cuz most of them doesnt works 3 . :D wifi is good time to time cuts 4 staff are good 5 loacation so bad on crowded street 6

Helpful?
Thank A TripAdvisor Member
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Sir, We appreciate you taking the time to complete a survey regarding your recent stay with us. It is sad to know that you didn't like the hotel location but happy to know that you are satisfied with our colleagues services standards. We would like to apologize for the experience you had during your recent stay. It is disappointing... More 

Cairo, Egypt
Level Contributor
144 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have came to the fact that 5 star hotels do differ dramatically. Radisson Blu is not one of the top, however, it's not that bad. Everything was almost average and on the border, starting from the room, the dining restaurant, the staff, the general atmosphere ..etc. The mini-bar smelled and was empty. The open-buffet dinner was limited, still it... More 

Helpful?
Thank Cherif B
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Cherif, Thank you for your feedback and for taking the time to tell us about your experience. Glad to know that you liked our roof-top swimming pool. We regret to hear you were dissatisfied with your stay, including the room, the restaurant, the minibar smell, the buffet varieties.. We value your feedback and have shared your comments including... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have been to Radisson Blu hotels in three other cities and was a carlson concierge member ( now gold member) so I can affirm this is not Radisson quality. Pros: Very near to the airport Good location Well equipped gym Very professional and efficient Front Office staff, thanks Mr Islam! Tight security at entrance. Spacious rooms (business rooms) Cons:... More 

Helpful?
Thank sameh a
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Really I like this Hotel too much due to following points : 1- all staff of reception ( front office ) are very good and elegant and so kind specially Mrs. Nevin Adwear and Mr. Karim Ibrahim. 2- on other hand the Mix restaurant specially Chief Tark Aly and Chief Essam Ezzat also Mr. Bassem Mr.Abdelaziz and Mr. Khaled always... More 

Helpful?
1 Thank Assem A
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Assem, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to read that you enjoyed your stay at the hotel. And All Team Members are looking forward to welcome you back again to Radisson Blu Hotel, Cairo Heliopolis when your travels bring you back to the area!... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I just got back from Radisson Blu Cairo, I was supposed to stay for 8 nights but I checked out after 4 or 5 days , the hotel has a nice quaint feel about it , but from the get go, the customer service resembled something I would see in an understaffed fast food restaurant, Check in was slow ,... More 

Helpful?
Thank samer h
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Samer, On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, I would like to extend our sincere apology for the bad experience happened for you. Please be sure that our brand main goal is YOUR 100% satisfaction guarantee and because we are genuinely care that our dearest guests enjoy our excellent services extended to all... More 

Kuwait City, Kuwait
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked 2 days in standard room and after this couple of days I made new booking in business class room with VIP lounge and I paid more money to have a good service and facility it was a shocked I went to lounge I didn't find any staff to help me for coffee and the smell for the place... More 

Helpful?
3 Thank 793hossame
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Hossame, We appreciate you taking the time to complete a survey regarding your recent stay with us. We would like to apologize for the experience you had during your recent stay. It is disappointing that the Business Class Lounge was not up to your standards and the breakfast was less than what you had expected also. We take... More 

Cairo, Egypt
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my first time to stay in this hotel and I think it will be the last time. The location is not nice at all. Rooms are less than normal specially the last floor (8th) as we had a room on this floor and we couldn't sleep all night because there was a wedding on the 9th floor which... More 

Helpful?
Thank fadel E
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Mr. Fadel, Thank you for your feedback and for taking the time to tell us about your experience. We are delighted to know that you like our tasty food at Filini Restaurant. Your positive comment about our colleague "Ahmed" from 1122 made us so happy. We value your comment about the 9th floor noise because of the wedding and... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The front office reception is the WORST i have ever seen in Cairo. The hotel apparently has 428 rooms but most of the time only ONE active front office staff at reception who attends both in-house guests coming and phone calls received. Customers queueing up for long and standing in queue and lining up is a norm here and nobody... More 

Helpful?
1 Thank jaheen
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Jaheen, On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, I would like to extend our sincere apology for the bad experience happened for you. Please be sure that our brand main goal is YOUR 100% satisfaction guarantee and because we are genuinely care that our dearest guests enjoy our excellent services extended to all of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in Heliopolis, The new Radisson Blu Hotel, Cairo Heliopolis is the hotel of choice for business travelers and tourists. Providing spacious, well appointed guest rooms. The hotel is the perfect oasis for guest visiting the city. Flexible meeting rooms and a day-lit ballroom make the hotel one of the area's premiere conference venues. After a hard day’s work, or following a visit to Cairo sights guests can relax and unwind in the Egyptian sun at the hotel’s rooftop pool and elegant spa area. ... more   less 

Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $102 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Hotel, Cairo Heliopolis 5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo
Hotel Style:
#10 Spa Hotel in Cairo
#25 Business Hotel in Cairo
#29 Luxury Hotel in Cairo
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