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Novotel Cairo El Borg

#23 of 140 Hotels in Cairo
Certificate of Excellence
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535 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Edinburgh, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Average chain hotel that was let down by a series of annoying little things -- until I just reached my limit. I won't stay here again, despite the good location. 1) The bathroom is reminiscent of a state hospital - uneven tiles, heavily worn, white plastic support bars EVERYWHERE. 2) Internet that you have to reboot every 3 hrs (but... More 

Helpful?
Thank kgoeldner
Wagga Wagga, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Novatel El Borg is an excellent hotel in a great location, with fabulous Nile views. It is clean, smart, very welcoming, and with a very courteous and helpful staff, who couldn't be more friendly. The included breakfasts are magnificent, and the rooftop café is a real bonus.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank rgoodlass
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.rgoodlass, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In 2016, I found myself again in Cairo, and there was no choice but to stay at Novotel El Borg. The hotel repeatedly excelled at all aspects of customer service, delivered in an impeccable manner. The entire hotel staff--from the front desk to the exquisite dining area--delivered a superior experience. I find with the Novotel staff not only a high... More 

Helpful?
1 Thank George S
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.George, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Leiden, The Netherlands
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Very good service: excellent breakfast buffet, quick & tasty room service and very friendly and helpful staff. The rooms are spacious and very clean with comfortable beds. Excellent location, yet at the same time it's a very quiet place where you can escape from Cairo's chaos. Perfect combination. Strongly recommended.

Helpful?
Thank EliseMyra
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.EliseMyra, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had an outstanding stay in the Novotel elborg, the Staff was amazing, special mention to the following people; ( Mr. Karim, Eman, Sameh. Front office ) Mohammed and Ezz. Khalid house keeping and also Ahmed Swimming pool. I don't want forget anyone. Overall the Hotel it's highly recommend for different types of trips.😊👍

Helpful?
2 Thank SBarbary
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.Safwat, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Hanau
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location and value for money, but faded to a certain degree. Roof top restaurant gets often blocked by private celebration, thus the best "treat" of the Hotel gets blocked for guests. View to the Nile panorama is good, make sure you get a room facing the river

Helpful?
2 Thank 202Countries
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear 202Countries, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Porto, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I've made a booking via Accor website and I've made a prepaiment for my stay at Novotel Cairo El Borg. The money was immediatly taken from my account but when I arrive to the hotel I had to sleep on my collegue's room because they didn't have aroom for me. I consider unnaceptable to arrive at the hotel at 3:00am... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank danielpinho2016
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, what happened was out of our hand and on the second day we presented a formal apologie to you and to your... More 

Cairo Governorate, Egypt
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

clean rooms,friendly stuff,nice view,close to everywhere,close to the underground,nic breakfast,great trace,safe area,u can enjoy ur cup of tea and shisha on the roof, clean pool and safe to children,

Helpful?
1 Thank Ayman240
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Mr.Ayman, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Gurgaon, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 18, 2016

The hotel has a fantastic Location. Its facing towards Nile River on one Side and Tahir square on another. It's very close to Egyptian Museum. Staff is friendly and rooms are clean. Fitness center is too small with few equipment and needs an up-gradation.

Helpful?
2 Thank NitikaKataria
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear M.NitikaKataria Thank you for posting on TripAdvisor following your stay with us. We are glad that you enjoyed your stay with us . we will share your generous comments regarding the team , services and location . it is a tremendous source of motivation for us. We greatly value your patronage and look forward to the pleasure welcoming you... More 

Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 15, 2016

Location: Really good. Close to Tahir square, facing the Nile and very busy bridge. Cleaness: Good. Breakfast: very varied and catering for international guests. Good bakery products Pool and other areas: pool is not big and it closes at 6 pm which is really not handy considering most tourists may come back from tours at that time. Staff: Helpful but... More 

Helpful?
2 Thank Vale B
NovotelElBorg, Manager at Novotel Cairo El Borg, responded to this review

Dear Vale B I would like to thank you for your precious time taken in posting your review on tripadvisor. on behalf of Novotel Cairo El Borg team we do promise to continue ensuring our guest's satisfaction with a pleasant memorable stay. We look forward to welcome you again at Novotel Cairo El Borg. Thank You Abdellatif Gebril More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Novotel Cairo El Borg

Address: 3 Saraya El Gezira street Zamalek, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $105 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo El Borg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Novotel Cairo El Borg Hotel Cairo
Hotel Style:
#19 Family Hotel in Cairo
#21 Luxury Hotel in Cairo
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