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What is Travelers’ Choice?
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About
#26 of 249 hotels in Cairo
Location
4.2
Cleanliness
4.3
Service
4.2
Value
3.9
Travelers' Choice
Finding an ideal family-friendly hotel in Cairo does not have to be difficult. Welcome to Hilton Cairo Heliopolis, a nice option for travelers like you. While staying at Hilton Cairo Heliopolis, visitors can check out Baron Palace (2.1 mi) and St. Mark's Coptic Orthodox Church (2.3 mi), some of Cairo's top attractions. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Hilton Cairo Heliopolis offers guests free Wi-Fi. The hotel features room service and a concierge. Plus, Hilton Cairo Heliopolis offers a pool, and providing a pleasant respite from your busy day. During your stay enjoy variety of international cuisines such as Raj Indian Restaurant, Leonardo Italian restaurant, Lan-Tania Thai Restaurant, Nobel house Asian restaurant and Al-Dabke Lebanese restaurant. While in Cairo be sure to experience nearby popular attractions like Egyptian Air Force Museum (0.9 mi) and Obelisk of Ramses II (1.2 mi), which are all within walking distance of the hotel. Hilton Cairo Heliopolis looks forward to welcoming you on your visit to Cairo. NOTE: The following services and amenities are available, but with reduced service: Business Center, Fitness Center, On-site Restaurant(s).
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Squash
Children's playground
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Tennis court
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Arabic, German and 1 more
Location
Full view
42Car recommended
Grade: 42 out of 100
46Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
El-Orouba Qism El-Nozha, Cairo 2466 Egypt
Name/address in local language
Getting there
Rental CarsSee rental cars from $24/day
1739Reviews24Q+A100Room tips
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As an American woman travelling alone to Cairo, there were many things that I wanted to do and see. I asked reception fir a lot of advice and help before as well as during my stay. The service at the Hilton Cairo Heliopolis was outstanding. They provided advice and help with booking tours, drivers, and were an invaluable resource. The hotel was great but service really is exceptional - from the warm welcome, hibiscus juice at reception, and help with visa and airport arrival, I can't stress enough how great the staff is at this hotel! Special kudis to Mohammed at reception- Hilton 5 stars and Mohammed 10 stars!!!!
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
If you are looking for a hotel in Cairo, you have just arrived at the best option. Hilton Cairo Heliópolis surpassed all of these expectations. As soon as we arrived, we realized that security is a detail that makes all the difference. All cars are inspected and the bags go through a metal detector and x-ray. When we entered the hotel we understood why all security: surely only the highest authorities stay in this hotel. In fact, more than a hotel, the Hilton Cairo Heliopolis looks like a big conglomerate. During the three nights we were in Cairo, we didn't have to leave the hotel for dinner, because inside the hotel there are Arab, American, Italian, Japanese, Mexican restaurants... and much more... The leisure area is sensational!! The pools are for all tastes, whether for children or adults. In addition, we realized that the hotel is keen to ensure that we are well taken care of at all times. The breakfast was amazing, highlighted by chefs Ahmed and Mohamed who were very friendly preparing our fried eggs and omelets. We love the incredible experience provided by Hilton Cairo Heliopolis. Finally, we are grateful to the helpful hotel concierge team who assisted us with everything we needed, from tours to local activities. On the last day we needed to take the COVID test and the concierge arranged for a doctor to come to our hotel room, making our routine a lot easier. We recommend the hotel without a shadow of a doubt, you will be very well attended! Philippe (@pspelomundo)…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Jean-Sebastien Kling, General Manager at Hilton Cairo Heliopolis
Responded Aug 25, 2021
Dear pspelomundo, Thank you for taking the time to write such a review with your positive comments about your stay with us. Your feedback is extremely valuable to us and allows us to improve our performance, and to develop the quality of the facilities and services we offer. It gives great pleasure to receive such accolades for chefs Ahmed and Mohamed as well the concierge team you kindly mention. They are a key part of our team and we thank you greatly for having recognized them in such a way. Thank you again and we are looking forward to welcoming you back again soon. Most sincerely, Jean-Sebastien Kling General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is inviting with good decor. The staff are exceptionally helpful. A light was flickering in our room and I called the desk. Within minutes an engineer came up and changed the bulb.Enough elevators noted. Room temperature was easy to control Location was near the airport. There were a number of good restaurants there. Breakfast was good.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded yesterday
Dear alangC4884VS, Many thanks for your kind comments, we truly appreciate your positive feedback and that you enjoyed our service of Engineering. Looking forward to welcoming you back in the future. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the worst experience in any Hilton 1. Staff loud voice 2. Staff inappropriate comments 3. Gym and spa: staff interrupted my training, the massage therapist know nothing about the massage therapy 4. Bad food at breakfast 5. Watching the match at Egyptian night cafe: loud voice of staff, staff insulting each other in front of guests 6. Left my car for parking for the guy responsible, I get it back with a scratch
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded yesterday
Dear Shady F, Thank you for staying with us at Hilton Cairo Heliopolis, and appreciate the time taken to provide your feedback. We always try our best to ensure our guests have a pleasant stay, I would like to personally apologize for any unfortunate incident that you experienced during your stay with us As an honored guest, your comments are very valuable and will help us to make it better next time. Rest assured, I will personally follow up with each of the teams involved to review the situation and make sure so that this type of situations does not recur. I hope that, should the opportunity arise for you to consider our Hotel again for a future stay. Most sincerely, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Massive hotel very secure, staff were very friendly and professional especially Remon in the lounge bar. Food was very good and breakfast buffet had plenty of choices . Very clean hotel with good facilities- they had good health club with spa facilities. ATM and bank on site . Two good sized swimming pools definitely a comfortable choice when doing tours in Cairo.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Busy most times and lots of weddings which can be noisy but also fun to see different cultural...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded yesterday
Dear kstew996, We truly appreciated your kind comments on your overall experience with us and glad that you enjoyed your stay and our facilities. We look forward to welcoming you back in the near future. With best regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located near the airport. However we didn't hear any noise and slept well, because of noise deduction measurements taken at the windows and building. Rimon Wagid (Assistant Chief Concierge) did manage all my requests professional & perfectly as requested. The personel in the hotel were friendly and fulfilled every request timely and with quality The japonese & chinese restaurant did serve with passion and the food was very tasty The room was big and equipped with all we needed The check in went quick and not complicated The garden environment is awesome and is cared A shuttle is available and drive to the airport every hour or on demand (Distance 10min)
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded yesterday
Dear Sandro G, Many thanks for your kind comments, we truly appreciate your positive feedback and that you enjoyed our services, much appreciated that you recognized our team member in such a way. Looking forward to welcoming you back in the future. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent a one night layover at the Hilton Heliopolis in Cairo. An impressive hotel. It was huge & very busy with tourists. Our room was on the 5th floor. The best thing about Hilton hotels is the format & amenities are the same, wherever you go in the world. Big bedroom, big bathroom. The bed was huge & so comfy. Without doubt it was the comfiest bed I’ve slept in, in the last 12 months. It was like sleeping on a cloud. There was a welcome platter of fruit & pastries waiting for us. The hotel has many restaurants to visit. We are & drank in the English bar downstairs next to the casino & watched the World Cup football matches. Food there was very good. Breakfast in the morning was standard Hilton fare, but with some local dishes. Peacocks in the gardens too! A complimentary shuttle bus brought us to the airport. A delightful stay. Would highly recommend..…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded 1 week ago
Dear bl0ndie72, We are delighted to have hosted you at Hilton Cairo Heliopolis and that you enjoyed your stay. It is always heart-warming to receive such positive feedback and that you enjoyed our comfy bed and hotel services. We look forward to having you back with us again in the near future. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Rania, I'd like to thank Mr. Mahmoud Abdelaziz the best hospitality's employee that i ever seen among Hilton's hotels all over the world. Cause he always make me feel like that i'm stay at my home.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded 1 week ago
Dear Hatem_mTaha, Thank you so much for your kind comments, we truly appreciate your positive feedback. Looking forward to welcoming you back soon. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was a nice experience, location is great, rooms are small need little more maintenance TV was large and amazing Breakfast was nice with a lot of variety Many thanks to each and every team member I already planned my next stay there very soon
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded 1 week ago
Dear Mohammed A, Many thanks for your kind comments, we truly appreciate your positive feedback and that you enjoyed our services, so glad to welcome you back in the near future. Looking forward to welcoming you back soon. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Elegant Hotel with excellent working atea either at room or lounge ,very beautiful lobby & Health center ,great Experience with a very professional team Excellent Hospitality ,tasty Food ,Clean Room & amazing Sauna & Spa If you are HHonor Member ,Just ask for Luaren ,she will offer you a great help & support during your stay exceed all Expectation Easy check in ,Room upgrade & offering late check out
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luca Crocco, General Manager at Hilton Cairo Heliopolis
Responded 1 week ago
Dear omarsharaby, We are delighted to have hosted you at Hilton Cairo Heliopolis and that you enjoyed your stay. It is always heart-warming to receive such positive feedback, and that you recognized our team member in such a way. We look forward to having you back with us again in the near future. With kind regards, Luca Crocco General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$160 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont heliopolis hotel cairo, fairmont hotel heliopolis, fairmont hotel cairo, cairo fairmont
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
588
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Claim Your ListingHILTON CAIRO HELIOPOLIS $147 ($̶2̶4̶6̶) - Updated 2022 Prices & Hotel Reviews - Egypt
Frequently Asked Questions about Hilton Cairo Heliopolis
Which popular attractions are close to Hilton Cairo Heliopolis?
Nearby attractions include Phi Salt Cave (0.7 miles).
What are some of the property amenities at Hilton Cairo Heliopolis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Cairo Heliopolis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Cairo Heliopolis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Cairo Heliopolis?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Cairo Heliopolis?
Conveniently located restaurants include Noble House, Raj, and AL Dabke.
Are there opportunities to exercise at Hilton Cairo Heliopolis?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hilton Cairo Heliopolis have airport transportation?
Yes, Hilton Cairo Heliopolis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Cairo Heliopolis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Cairo Heliopolis offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Cairo Heliopolis?
The staff speaks multiple languages, including English, French, German, Italian, and Arabic.