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    Hilton Cairo Heliopolis

    1,062 reviews
    #21 of 149 Hotels in Cairo
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    Al Uruba, Heliopolis, Cairo 2466, Egypt
    011 20 2 22677730
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    $153
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    Traveler (410)
    Room & Suite (345)
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    About

    4.0
    Very good
    1,060 reviews
    Location
    Cleanliness
    Service
    Value
    Full view
    Property amenities
    Pool
    Room Service
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Breakfast included
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Center with Internet Access
    Casino and Gambling
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting Rooms
    Outdoor pool
    Public Wifi
    Shuttle Bus Service
    Tennis Court
    Wheelchair access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Minibar
    Non-Smoking Rooms
    Smoking rooms available
    Suites
    Good to know
    HOTEL STYLE
    Family
    Business
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Hotel deals
    1,060Reviews
    871Photos
    10Q+A
    100Room tips

    ReviewsSee all 10 questions

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    Traveler rating
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    • 48
    • 63
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    Popular mentions
    Doesnt feel like a 5 star hotel
    first hotel I have seen in the world, where there is no service directory available in the room. I had to check Tripadvisor and other external websites to inform myself about the facilities of the hotel. No information on opening times or the location of gym, swimming pool, etc.…
    Read more
    Review collected in partnership with Hilton Hotels & Resorts
    Date of stay: February 2019
    Hotel's Favorite
    Everything You Need
    This was my second stay at this hotel and even better than the first. There are so many good things to say I really don’t know where to begin. It is a lovely property, not far from the airport. The rooms are nicely appointed with good bathroom amenities. The buffet breakfast…
    Read more
    Date of stay: January 2019
    Response from HiltonCairoHeliopo, General Manager at Hilton Cairo Heliopolis
    Responded Jan 13, 2019
    Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely resort. Sincerely yours, Stephan Stoss
    Read more
    A nightmare at Hilton Heliopolis
    I have never been through such a bad experience at any hotel ever. Very bad attitude from the staff. Delay in checking in. Dirty check in counter. Credit card machine not functioning. And after going through all this, they have checked in another guest at my room, who invaded my…
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    Date of stay: February 2019
    Old Drab - Terrible Gym - Marginal Security
    Hotel is old. Rooms are old. Gym is small only dumbbells. Staff preoccupied with double charging. Security at the gate is good. Inside it is marginal with free access to elevators and floors. Marriott is much better.
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    Review collected in partnership with Hilton Hotels & Resorts
    Date of stay: February 2019
    Response from HiltonCairoHeliopo, General Manager at Hilton Cairo Heliopolis
    Responded yesterday
    Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! As service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the Hilton Cairo Heliopolis. I would like to personally apologize for any unfortunate incident that you experienced during your stay with us. Please rest assured we will evaluate points mentioned in your feedback moving forward as we work to more effectively address the needs of our guests. We take pride in the services we offer to our guests and are always striving to improve on them. We are equally disappointed that we did not meet our Hilton standards for you on this occasion. We value your comments and hope to better serve you in the future. Sincerely yours, Stephan Stoss General Manager
    Read more
    Great Valentine
    It is really a 7 stars or more we booked a suite to spend the Valentine day and we were lucky to stay in this hotel it is one of the top 2 in cairo checkin was quick And smooth the suite is luxurious and spacious bathroom we dined at the seafood restaurant which is one of the…
    Read more
    Date of stay: February 2019
    Response from HiltonCairoHeliopo, General Manager at Hilton Cairo Heliopolis
    Responded 2 days ago
    Dear Valuable Guest Greetings from Hilton Cairo Heliopolis! We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Your words of praise about the team helpfulness & friendliness have encouraged us to scale greater heights of excellence. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. I truly hope to welcome you back very soon at our lovely hotel. Sincerely yours, Stephan Stoss General Manager
    Read more
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    Album Categories
    All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
    Professional photo exclusively commissioned by TripAdvisorHilton Cairo Heliopolis
    The Cabana King Room at the Fairmont Heliopolis
    Professional photo exclusively commissioned by TripAdvisorHilton Cairo Heliopolis
    The Heliopolis Suite at the Fairmont Heliopolis
    Professional photo exclusively commissioned by TripAdvisorHilton Cairo Heliopolis
    The Heliopolis King Room at the Fairmont Heliopolis
    Habitación
    All photos for suite 5063
    PreviousNext
    123456…69
    Hi. Does this hotel offer free airport transfers?
    No, it is not free, But the can offer Meet & Assist service plus the the airport transfer for a fee
    0 votes
    Show all answers
    I would like to ask about مايوه شرعى for women in pool
    During My stay their in 2016 it was allowed but currently I don't know I prefer to ask the hotel management directly hope to help
    0 votes
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    How much does it cost to book a small hall for wedding celebration ? And how much does the outdoor one cost ? Need a small celebration with few no. Of guests
    Unfortunately I didn't do this before, you can contact the hotel and they will help you.
    1 vote
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    I am single female travelling solo. Can I walk to main centre of Cairo or get a day tour to Pyramids and El Alamaein from this hotel..or am I better staying closer to city centre. Louise, Brisbane Australia
    Hi Louise , It's totally far between the fairmont hotel and the pyramids .And even al alamien . If you interested with the pyramids , and Cairo main center , u can try fairmont Nile city " depending on your budget of course " . And for al Alamein, it will a day tour separately . Hope u will enjoy your trip
    3 votes
    Please could i know about the massage available female or male who do massage??
    Most likely male to male and female to female.
    0 votes
    Show all answers
    PreviousNext
    12
    "Make sure you get what you order!"
    "Great Location, fantastic staff, friendly, food options"
    "Pool Facing Room are Cool"
    "High Floor is recommended & Pool View"
    "I prefer higher rooms with pool view."
    PreviousNext
    123456…20
    PRICE RANGE
    $141 - $218 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    fairmont heliopolis hotel cairofairmont hotel heliopolisfairmont hotel cairocairo fairmont
    LOCATION
    EgyptCairo GovernorateCairo
    NUMBER OF ROOMS
    588
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