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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Cairo Heliopolis
More questions?
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 227 hotels in Cairo
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal family-friendly hotel in Cairo does not have to be difficult. Welcome to Hilton Cairo Heliopolis, a nice option for travelers like you. While staying at Hilton Cairo Heliopolis, visitors can check out Baron Palace (2.1 mi) and St. Mark's Coptic Orthodox Church (2.3 mi), some of Cairo's top attractions. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Hilton Cairo Heliopolis offers guests free Wi-Fi. The hotel features room service and a concierge. Plus, Hilton Cairo Heliopolis offers a pool, and providing a pleasant respite from your busy day. During your stay enjoy variety of international cuisines such as Raj Indian Restaurant, Leonardo Italian restaurant, Lan-Tania Thai Restaurant, Nobel house Asian restaurant and Al-Dabke Lebanese restaurant. While in Cairo be sure to experience nearby popular attractions like Egyptian Air Force Museum (0.9 mi) and Obelisk of Ramses II (1.2 mi), which are all within walking distance of the hotel. Hilton Cairo Heliopolis looks forward to welcoming you on your visit to Cairo. NOTE: The following services and amenities are available, but with reduced service: Business Center, Fitness Center, On-site Restaurant(s).
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Squash
Children's playground
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Tennis court
Evening entertainment
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Arabic, German and 1 more
Location
Full view
42Car recommended
Grade: 42 out of 100
46Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
El-Orouba, Qism El-Nozha, Cairo 2466 Egypt
Name/address in local language
Getting there
Rental CarsSee rental cars from $24/day
1608Reviews21Q+A100Room tips
Reviews
Traveler rating
- 889
- 408
- 157
- 65
- 89
Time of year
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- English
Popular mentions
+1
We truly loved this hotel. We only had one complaint about it, and that it was cold! The room did not have an option to turn on heat, only air-conditioning, and our room was quite cold when we entered it. We called the reception and a hotel employee brought us a heater. The huge lobby/restaurants area was also cold. General information: The hotel looks bland and unappealing from the outside, but upon entering you see an enormous lobby/public area that is quite visually appealing. The hotel has numerous amenities that I would say would classify it as a five-star hotel; various restaurants, a large gym, outdoor pool, and spa. Restaurants: The breakfast buffet was unlike any I had ever seen before. It was enormous. If you want a particular food item, it’s probably there. The variety of foods was quite amazing. Service was outstanding and was completed with elegance and pride. We ate a wonderful lunch in the Lebanese restaurant and enjoyed food recommendations. Our group also ate in another restaurant there, and the food was elegantly served and delicious. Guest room: We were very happy with our room, except for being too cold. Gym: You have to leave the building and go outside past the pool to find the building that has the gym. We used the treadmills there. There is no charge to use the gym. I would definitely return to this hotel near the airport while traveling in Egypt.…
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Hotel's Favorite
If you are looking for a hotel in Cairo, you have just arrived at the best option. Hilton Cairo Heliópolis surpassed all of these expectations. As soon as we arrived, we realized that security is a detail that makes all the difference. All cars are inspected and the bags go through a metal detector and x-ray. When we entered the hotel we understood why all security: surely only the highest authorities stay in this hotel. In fact, more than a hotel, the Hilton Cairo Heliopolis looks like a big conglomerate. During the three nights we were in Cairo, we didn't have to leave the hotel for dinner, because inside the hotel there are Arab, American, Italian, Japanese, Mexican restaurants... and much more... The leisure area is sensational!! The pools are for all tastes, whether for children or adults. In addition, we realized that the hotel is keen to ensure that we are well taken care of at all times. The breakfast was amazing, highlighted by chefs Ahmed and Mohamed who were very friendly preparing our fried eggs and omelets. We love the incredible experience provided by Hilton Cairo Heliopolis. Finally, we are grateful to the helpful hotel concierge team who assisted us with everything we needed, from tours to local activities. On the last day we needed to take the COVID test and the concierge arranged for a doctor to come to our hotel room, making our routine a lot easier. We recommend the hotel without a shadow of a doubt, you will be very well attended! Philippe (@pspelomundo)…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jean-Sebastien Kling, General Manager at Hilton Cairo Heliopolis
Responded Aug 25, 2021
Dear pspelomundo, Thank you for taking the time to write such a review with your positive comments about your stay with us. Your feedback is extremely valuable to us and allows us to improve our performance, and to develop the quality of the facilities and services we offer. It gives great pleasure to receive such accolades for chefs Ahmed and Mohamed as well the concierge team you kindly mention. They are a key part of our team and we thank you greatly for having recognized them in such a way. Thank you again and we are looking forward to welcoming you back again soon. Most sincerely, Jean-Sebastien Kling General Manager
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The decor of the rooms and corridors is a little old and tired, but the lobby is great, with various restaurants that are actually quite nice. Service everywhere is super friendly, with good English. This was my second stay here and I will probably be back soon (working on a project in Egypt).
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I stayed in the Hilton Heliopolis just for 1 night because I came from Luxor and I had another flight the next morning and I didn’t want to stay far from the airport. I was welcomed by Mr. Mahmoud Abdelaziz and he made sure that everything was perfect. Check-in went quickly as well as the pcr test I arranged in advance. He showed me to my room that had been upgraded to a one bedroom suite. Water, fruit and sweets were put in the room as a welcome gesture. I was very impressed by the suite and by the over all luxury in the hotel. Really a five star experience! Mr Mahmoud showed me around and took care of me. The executive lounge is very nice with a big choice of food and drinks during happy hour. There was a Thai buffet and it was really very good, I felt like being in Thailand. Sous chef Moustafa and waiter Mokhles took care of me very well, big compliments to them! Unfortunately I needed to check out early next morning so I did not enjoy this hotel to the full extend. But next time I will stay longer here, it’s one of my preferred Hilton Hotels. Thanks everybody who made me feel very welcome!…
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Date of stay: January 2022
Rooms
Cleanliness
Service
Helpful
The hotel is very clean and the rooms are very comfortable. The staff dedicates a lot of attention to the guests. The breakfast is very good, with a lot of options. Rooms are huge, very clean and very comfortable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$136 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont heliopolis hotel cairo, fairmont hotel heliopolis, fairmont hotel cairo, cairo fairmont
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
588
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Claim Your Listing Frequently Asked Questions about Hilton Cairo Heliopolis
Which popular attractions are close to Hilton Cairo Heliopolis?
Nearby attractions include Phi Salt Cave (0.7 miles).
What are some of the property amenities at Hilton Cairo Heliopolis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Cairo Heliopolis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Cairo Heliopolis?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Cairo Heliopolis?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Cairo Heliopolis?
Conveniently located restaurants include Noble House, AL Dabke, and Raj.
Are there opportunities to exercise at Hilton Cairo Heliopolis?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Cairo Heliopolis have airport transportation?
Yes, Hilton Cairo Heliopolis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Cairo Heliopolis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Cairo Heliopolis offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Cairo Heliopolis?
The staff speaks multiple languages, including English, French, German, Italian, and Arabic.