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Fairmont Heliopolis

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#15 of 141 Hotels in Cairo
Certificate of Excellence
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Fairmont Heliopolis
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599 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Dubai
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for one week to attend a family wedding, the reception of which was held in the hotel. The good things were the very friendly and efficient staff who attended to any problems promptly. The hotel was spacious and had lots of different eating, drinking, relaxing areas with good easy listening entertainmen at night. Pool areas lovely and never overcrowded... More 

Helpful?
Thank sajsabri
Poznan, Poland
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

That was short business trip. Professional efficient staff at reception, quiet, clean and comfortable room, few restaurants on-site, with reasonable prices and fine food. After exhausting negotiations there is also very nice leisure outside complex, with swimming pool – I really had a good time. A little pricy, but fortunately was paid by our hosts ;)

Helpful?
Thank Krzysioc
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel many outlets F&B service more than amazing, food quality really high standards, the Room size is great , housekeeping service is professional well done, front of house is very organised, smart and well handling guest requests , overall good to stay in Fairmont.

Helpful?
Thank Mohamed G
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Excellent experience, very friendly professional front desk, room service and house keeping stuff. Good location Excellent facilities I recommend Fairmont Heliopolis hotel for all Cairo visitors even you find it expensive for you but your stay will be memorable even for Egyptian which is rarely happen these days.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank mostafae428
Doha, Qatar
1 review
5 of 5 stars Reviewed 2 weeks ago

Pleasant stay, very clean and welcoming staff. Seamless ccheck in and check out process. Quality food with lots of varieties. I stayed for one night, yes it was short but really sweet. Even the smell of the hotel, rooms and bath room was really great! Simply best hotel ever.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Haitham20fayed
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Haitham20fayed, Thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager More 

Tema, null, Democratic Republic of the Congo
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A good hotel for an overnight stop as it's close to the airport. The staff is friendly, check in/out was swift The packed breakfast was fantastic!!! Nice hotel, lovely and friendly staff We had a good time. I recommend for a stayover or short stay.

Helpful?
Thank Eyram R
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Eyram R, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your valuable feedback is highly appreciated. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager More 

Gharbeya
1 review
4 of 5 stars Reviewed 2 weeks ago

Really excellent hotel as the enjoyed consistent excellent performance on all levels, the staff always try to satisfy their customers needs which is highly appreciated I recommend Fairmont hotels to my colleagues and friends

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank BASEM_RAOUF
Sara K, Manager at Fairmont Heliopolis, responded to this review

Daer BASEM_RAOUF, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. We will be waiting for your next visit back again soon and more of your reviews. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely,... More 

Cairo, Egypt
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have visited the Hotel on the Airport Road to meet a Canadian business colleague who arrived to Cairo the night before and sent me a message to meet him in the Lobby at 10:30. Arrived 15 minutes early looking for him then I figured out that he is still at his room. Went to the House Phones asked the... More 

Helpful?
Thank hzorkany
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear hzorkany, I would like to thank you for your precious time taken in posting this review. I highly apologize for the inconvenience occurred during your respected stay. This is not definitely reflecting Fairmont Service. Kindly send me your on your private email to contact your good self. My email is sara.kassem@fairmont.com Sincerely, Sara Kassem Digital Marketing Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

in spite of my flight cancelled and all travellers had to stay there with lots of luggages the staff were very friendly doing the best to book rooms quickly,room was comfortable with unique suppliers,many restaurants and variety food,i loved birds peacock in the garden

Helpful?
Thank Rawan M
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Rawan M, Thank you for your complimentary feedback. We are pleased that you enjoyed your stay. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager More 

Sofia, Bulgaria
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fairmont Heliopolis is really nice, five stars hotel. You can choose from huge variaty of restaurants including Italian, Japanese (sushi), Indian, Lebanese, etc... There is smal live casino for the visitors as well. The hotel is safety. It close to the airport but you can to the center/pyramids by car for 1 hour. They are many trips organized by the... More 

Helpful?
Thank Kate_LS87
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Kate_LS87, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $131 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Fairmont Hotels, Booking.com, Travelocity, Hotwire, Priceline, Odigeo, Expedia and Jetsetter so you can book your Fairmont Heliopolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
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