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Fairmont Heliopolis

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#14 of 140 Hotels in Cairo
Certificate of Excellence
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Fairmont Heliopolis
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618 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Alexandria
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed the hotel very elegant i liked the restaurants i recommend Egyptian nights didn't get to see the belly dancer :) though the location is near the airport took advantage of the package in the eid holidays. Definitely coming back :)

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank amiras465
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear amiras465, Thank you for your review. We are glad to hear that you enjoyed your stay. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I spend a lot of time in this hotel because of business. Rooms are always very clean and have everything to provide you a comfort staying. Beds are enormous!))) There are a lot of restaurants with different cuisines, so you always have a choose, but it doesn't depends on your choose you can be sure food will be very delicious.... More 

Helpful?
Thank Джульетта Э
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Джульетта Э, We would like to thank you for your feedback. We are glad to know that you enjoyed your stay and our colleagues services . Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a massive hotel which is mostly used for weddings and conferences. If you are looking to have some quite time I suggest you go somewhere else. The hotel has a huge selection of restraunts of every cuisine you could imagine. All dine in restaurants we tried had really good food. However I ordered a chicken shawarma to the... More 

Helpful?
Thank Mehakchoudhari
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Mehakchoudhari, We would like to thank you for your feedback. And rest assured that your comment is delivered to the concerned departments to take a very good care of it and make it up to you by the next stay. Thank you again for choosing Fairmont Heliopolis and looking forward to see you again. Stay connected with us via... More 

Riyadh
1 review
5 of 5 stars Reviewed 1 week ago

The best & only hotel that I recommend for your stay in Cairo as it has a very convenient location & several restaurants to choose from in addition to the great atmosphere not forgetting the pleasant staff

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank mk19552016
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear mk19552016, We are so pleased to know that you enjoyed your most recent stay with us. Looking forward to see you again at your second home. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely, Sara Kassem Digital Marketing Manager More 

Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a 1 night stay with my wife in Fairmont Heliopolis on her birthday. It was really amazing. Staff are friendly. They managed to put some decorations and flowers in the room as per my request. Also, they provided a complementary cake for her with her name written. Rooms are clean and bed was comfy Breakfast was great with... More 

Helpful?
Thank sherifa889
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear sherifa889, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your valuable feedback is highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to see you again at your second home. Stay connected with us via our... More 

Cairo, Egypt
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Nice rooms and services, Breakfast is average. Pool is great and the service too. Restaurants are overpriced compared to other hotels in cairo. Thursday night is special as there is an egyptian night with belly dancers. We enjoyed our stay. Recommended.

Helpful?
Thank boraie69
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear boraie69, Thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. Regarding your concern, kindly note that we are aligned with all other 5 stars hotels in town. We look forward to welcoming you back very soon. Stay connected with us... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The best in location and service and price too I would recommend this hotel for all visitors in Egypt Staff is no. 1 and facilities are great and hospitality is one of the best with the kindness of the Egyptian team .

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Sherif S
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Sherif S, Thank you so much for your above review. We are so happy to learn that you have enjoyed your stay. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Sincerely, Sara Kassem Digital Marketing Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great service , swimming pool v nice , food especially Indian restaurant , I used entertainer I didn't pay anything more than one night and I enjoyed two nights , room was v modern big and v organized

Helpful?
Thank Nora M
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Nora M, We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to see you again. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely, Sara Kassem... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am home is how I felt about staying at the Fairmont Heliopolis. The staff goes above and beyond to be friendly and helpful. I want to acknowledge Mohammed Bahgat, (manager) Kareem Asal (reception personel) and especially Khaled Dawood (concierge). Khaled truly met all of my needs and wants on my visit to Cairo. Kareem made me feel at ease... More 

Helpful?
Thank Jerry73d
Cairo
1 review
5 of 5 stars Reviewed 2 weeks ago

I advise to stay in Fairmont and your stay will be a memorable. Lovely, friendly and professional staff, lovely luxurious hotel. You will love your stay in that hotel. You will return agian to stay in Fairmont.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Samuel Y
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Samuel Y, We are pleased to hear that you enjoyed your stay at our hotel. Your feedback is valuable to us. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $137 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#12 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
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