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Sotetsu Hotels The Splaisir Seoul Dongdaemun

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Traveler (243)
Room & Suite (222)
Dining (24)
Overview
  • Excellent55%
  • Very good39%
  • Average3%
  • Poor2%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (254)
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128 results
Traveler rating
64
53
4
6
1
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Time of year
LanguageEnglish
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64
53
4
6
1
Show reviews that mention
All reviewsheritage hotelddpshopping malls and restaurantssubway stationfront deskle chefdesign plazacarry the luggagehotel locatedhuge roomkal limousinethe hotel staffhotel is excellentloved this hotelfood stallsbreakfast spreadstayed for nights
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1 - 5 of 128 reviews
Reviewed 2 weeks ago

My mom and sister stayed here last April 2018 because of the location. Just 2 minutes walk to Dongdaemun metro station, Design plaza is just across the street with a lot of shopping malls. Plus factor KAL limousine airport shuttle bus stops right in front...More

Thank ace2012
Response from TheSplaisir_DDM, 매니저 at Sotetsu Hotels The Splaisir Seoul DongdaemunResponded 1 week ago

Thank you for your candid reveiw. We apologize that your stay did not meet expectations. We appreciate your comments and will share these with our restaurant team and front desk so that we can continue to improve our services. FYI, as of July 1, our...More

Reviewed 4 weeks ago via mobile

Pros: 1) perfect location 2) right beside apm place, opened from 8pm-5am 3) most of the shopping centre are opened till 3-4am! 4) very near convenient stores, Starbucks, subway etc. 5) Isaac toast is just 8min walk away Cons: can skip hotel breakfastMore

Thank 林 林
Response from KY-Heritage, 제너럴 매니저 at Sotetsu Hotels The Splaisir Seoul DongdaemunResponded 4 weeks ago

Thank you very much for staying our hotel and leave a good review. All of our staffs will do our best for the guests' satisfaction. Our breakfast will be changed from 1st of July 2018. Once again thank you for your choice and have a...More

Reviewed May 10, 2018 via mobile

This hotel is good, very conveniently located with plenty of restaurants and shopping malls within short walking distance. The airport express bus stop is right in front of the hotel, and Seoul metro station just round the corner. The only complaint we have is the...More

1  Thank Eyfashionaire
Response from KY-Heritage, 매니저 at Sotetsu Hotels The Splaisir Seoul DongdaemunResponded May 14, 2018

Warm greetings from KY-Heritage Hotel Dongdaemun. We truly thank you for your valuable feedback and the time to share your wonderful experience with us on Tripadvisor. As you mentioned,our location is extremely convenient connected to line number 2, 4 and 5 Dongdaemun History & Culture...More

Reviewed May 9, 2018 via mobile

Happy to book this hotel. Great location, just walking distance to Subway, many food, shopping centre.... All are nearby Room is big, clean, nice, comfortable.. Staffs are friendly, good in English too Definitely will come back again!More

1  Thank Christin C
Response from KY-Heritage, 매니저 at Sotetsu Hotels The Splaisir Seoul DongdaemunResponded May 14, 2018

Thank you for choosing KY-Heritage Hotel. We truly appreciate your time and effort to share this wonderful comment during your stay and this has been and will be a definite encouragement for all our team. We highly appreciate your valuable time in leaving us this...More

Reviewed May 9, 2018 via mobile

We booked triple room this trip. Room is spacious and clean. Check in is easy. bathroom is very spacious and bright. View is ok, at least not closely facing other building and we can always open the curtains. Location is unbeatable as it is located...More

Thank LuLu_HK
Response from KY-Heritage, 매니저 at Sotetsu Hotels The Splaisir Seoul DongdaemunResponded May 14, 2018

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback We hope you will visit us again. Sincerely, Claire Lee

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$103 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$103 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (243)
Room & Suite (222)
Dining (24)
Amenities (34)
Nearby
Dongdaemun / Sindangdong
For shopping enthusiasts, Dongdaemun is a must visit.
Enormous shopping centers – stacked with multiple
levels of boutique and independent shops – offer the
latest in Korean fashion, cosmetics, accessories, and
other goods while prices are relatively low. The night
shopping (between late night and early morning) is
particularly well known here, making Dongdaemun a
place where you can literally shop until you drop. If
...More
Questions & Answers
Ask a question
reginalyk
June 16, 2018|
Answer
Response from TheSplaisir_DDM | Property representative |
First of all, thank you for choosing KY Heritage hotel but it will be changed as a "Sotetsu Hotels the Splaisir Seoul Dongdaemun from 1st of July 2018. Would you please contact to reservation office(82 2 2198 1215) if you... More
1
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jmychong .
March 1, 2017|
Answer
Response from Cindythemanager | Property representative |
Thank you for taking interest in KY-heritage Hotel. This is Eddy, Front Desk supervisor I'm regret to inform you that we don't have any coin-operated washer or dryer. but there is a laundry service for guests. (chargeable... More
0
Votes
Google Translation
Ruiruiwang
February 9, 2017|
AnswerShow all 5 answers
Response from Cindythemanager | Property representative |
Dear Ruiruiwang, Warm greetings from KY-Heritage hotel, Seoul.Thank you for your interest in our Hotel. There are 3 different ways that we ca inform regarding the direction to Hotel. A. KAL-Limousine Bus 6702 16,000 KRW... More
1
Vote
Google Translation
Room Tips
"Front of hotel .We were at the back too hot as the climate control in the room doesn’t work.It is controlled..."
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"Higher floors have better views, and less street noise"
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"Get room in front of hotel as construction is going on in back."
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"If you have any question, can email to the hotel, they will answer quickly."
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