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Four Points by Sheraton Josun, Seoul Station

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366, Hangang-daero, Yongsan-gu, Seoul 04323 South Korea
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Traveler (711)
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Panoramas (11)
Room & Suite (488)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Josun, Seoul Station
Updated 02/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#107 of 718 in Seoul
Location
4.4
Cleanliness
4.7
Service
4.3
Value
4.2
Four Points by Sheraton Josun, Seoul Station welcomes business and leisure travelers to South Korea with the perfect blend of comfort and style, all for a great price. Ideally situated in Seoul's city center, our hotel is a short walk from Seoul Station, Myeongdong, the Yongsan army base, the National Museum of Korea and Itaewon nightlife. Thoughtful amenities include a restaurant serving up international cuisine, a fitness center, complimentary Wi-Fi and comfortable hotel rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
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Location

Full view
88Good for walkers
Grade: 88 out of 100
38Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
940Reviews28Q+A84Room tips
Traveler rating
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Ellen Tanner wrote a review May 22
11 contributions
Located at Seoul station, this hotel is great for those who want to travel to other cities using the KTX. It is connected to the station through a series of underground walkways which is good in case of inclement weather. The room itself is basic and tiny. Trying to open 2 medium sized luggages proved an incredible feat that required shifting the beds and reorganizing the tables and chairs. Other than that, this hotel is good for the price paid. The service was great, and the staff are able to speak good english.
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Date of stay: May 2022
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singinggigi wrote a review May 12
California2150 contributions410 helpful votes
+1
I chose this hotel for its location at Seoul Station. It is located next to Twin City Residence. Directly connected to exit 12 at Seoul Station, approximately 15 minutes walk after getting off of the airport train platform. The tricky part is to trust all the signages and keep in moving towards exit 12. This process will involve walking up and down escalators and getting out of the station going towards Lotte Mart/Outlet. There is an underground corridor at exit 12. As long as you keep going there will be signage for the hotel. I stayed 9 nights at this location and reserved a twin room. It faced the station. I had no problem with noise. Everything was as described on the website. Check in process was straight forward. Housekeeping, front desk and repair all responded within a reasonable timeframe when I called. Bed was comfortable. I had the “do not disturb” light on all the time and did not need any cleaning. I had asked for fresh towels, toiletries and toilet paper a few times and swap the old supplies out. I had a rental car and parking was complimentary at this hotel. Highly recommend downloading the Marriott Bonvoy app since I took care of business with the chat with front desk feature. The one complaint I have is the process of getting a taxi. I was told taxi drivers refuse to go to first floor, a proper customer loading zone. Instead these taxi drivers all wanted passengers to load on B1 at a busy crosswalk with buses and cars racing past. I do believe that is a safety concern and this issue should be taken care of. I understand going to first floor loading area ( entrance of garage) requires the driver to go around the building. If these taxi drivers want business, they need to do it safely. I hope this hotel management can work out a better taxi pickup/drop off plan.
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Date of stay: April 2022Trip type: Traveled
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Bookie00 wrote a review May 3
Wollongong, Australia49 contributions50 helpful votes
Hotel was largely as expected. A convenient stop next to Seoul station and easy to reach by all modes of transport. Only issue was that it was quite cramped for 2 people and would hazard a couple getting a small room, better for solo travellers. Otherwise did a fine job and happy to recommend for the convenience!
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Date of stay: May 2022Trip type: Traveled
Room Tip: Get a larger room if not solo
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Stephan A wrote a review Apr 2022
Toronto, Canada1 contribution
The tiniest room I've ever stayed in - I'm lifetime Platinum with Bonvoy. I could have lived with the size of the room, but the temperature was unbearably hot and the room was stifling. Went down to the bar for my free drink offered for Platinum Elite guests - closed by 8:55pm.
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Date of stay: April 2022
Location
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Trip type: Traveled
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Weeteck wrote a review Feb 2022
Singapore, Singapore201 contributions91 helpful votes
The service wins here. Every time I approached the reception, I was pleasantly surprised by the friendliness, professionalism and the enthusiasm of the ladies there. From check in to check out, it was amazing. If I could rate 4.5, that would be my rating. And the ladies at the reception would be responsible for that. The room 2525 is on the small side. We booked it knowing the size, so it was on us. Just the reality of seeing it IRL was surprising. It is a clean, basic, decent stay. No bells & whistles (except for the exceptional service) but pleasant. It is v well connected & you’ll find lots of food everywhere.
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
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sooj p wrote a review Jan 2022
Chicago, Illinois12 contributions12 helpful votes
This is my second time staying here. The convenience of this hotel being connected to Seoul station and the subway is always a plus. When I arrived there was a huge line to check in which I’ve never seen before. The line was from the front of the lobby to the back and it wound around. It seemed like forever just to get checked in. I did check in through the app when it was time but I was not provided a mobile key or a room number so I’m not sure what the purpose of checking in through the app was. I eventually had to wait to get checked in again at the front desk. When I arrived in my room everything seemed OK until I got to the bathroom and found a piece of hair on the toilet seat once I put the lid up. It made me question if the bathroom was properly cleaned especially during times of Covid.
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Date of stay: December 2021Trip type: Traveled
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Sherpa382252 wrote a review Sep 2021
2 contributions
I booked 3 nights at this location because it was convenient and pretty new. What killed my stay and the reason for the poor rating is their ridiculous policy on guests bringing outside beverages. I had a cup of coffee purchased from outside that I brought to drink while catching up on work. An employee informed me that outside beverages are prohibited and that I would need to discard the drink. The reason was because I was sitting too close to their bar/lounge area would need to purchase from them if i wanted to drink a beverage. The desk area with outlets I was sitting at was only near the bar location. I understand this policy for alcoholic beverages but for coffee and water?! Beware of inane, ridiculous policies. As an elite member will never stay here again.
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Date of stay: September 2021Trip type: Traveled
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Response from FPbS FPbS, General Manager at Four Points by Sheraton Josun, Seoul Station
Responded Sep 2, 2021
Thank you for choosing to stay at the Four Points by Sheraton Josun, Seoul Station and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any inconvenience from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us. Sincerely, Lee Jun Sun Rooms Manager Four Points by Sheraton Seoul Station andy.lee@fourpointsseoulstation.com +82 2 6070 7070
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C.EL wrote a review Oct 2020
Osaka, Japan16 contributions11 helpful votes
+1
I’ve stayed in all four points in Seoul and I think while the one in Gangnam is the best, this and the one in Guro is much more worth it for its price point. I don’t think you’ll be able to find a room for $65 while staying on floors between 20-30. Since there are office buildings below, the lowest floor you’ll be staying on is the 20th floor. So for those worried about noises, there won’t be any coming from the outside. I got upgraded from the standard to the deluxe which is bigger and got a room on the 30th floor. The standard rooms are 27smq while the deluxe is 35sqm. I still think even the standard room sizes are bigger than the average in Seoul. The inside does not look outdated or anything but because it’s made from wood, many of the furniture looked badly worn, not dirty though. Even the robe... it looked like it has been washed over 100 times. Bathroom was spacious and looked modern. The breakfast was free since I have platinum status. However, I think I would skip next time. It’s very basic, not good enough to wake up for. Jaime, who checked me in was very friendly. He wore a mask but I could still see him smiling a lot. For female travelers: I suggest not to walk outside, but walk underground from the station to the hotel. Because there are many many homeless older men all surrounding Seoul station, it didn’t feel that safe. But if you’re just talking about the few blocks surrounding the hotel, then I think it’s fine. There are restaurants around if you use Naver map to find them within 5 minutes walking distance. You won’t find much on google maps though.
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Date of stay: October 2020Trip type: Traveled
3 Helpful votes
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Response from FPbS FPbS, General Manager at Four Points by Sheraton Josun, Seoul Station
Responded Jul 28, 2021
Dear CeelnJapan, Thank you for staying with Four Points By Sheraton Josun Seoul Station. We are very appreciative of your valuable comments. Thank you so much. And We will make an effort to make your stay more comfortable and enjoyable. We look forward to serving you again soon. If you require further information or have further inquiries, please feel free to contact us. Kind Regards, YoungWook Won, General Manager Four Points by Sheraton Josun Seoul station young.won@fourpointsjosun.com
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GMK1954 wrote a review Feb 2020
Seattle, Washington87 contributions112 helpful votes
This is a newer establishment that is in a very convenient location. If you're coming from Seoul Station, take Exit 12 and follow the signs on the underground path. Its about a 10 min walk or so; a good option in the brutal Korean winter, and there are some restaurants and bakeries on the way. You need to take the elevator up to the check-in floor (it's not on the ground floor). The hotel decor is modern and pretty cool looking. The front desk was friendly and efficient in getting me settled in that evening. They accommodated my request to be away from the elevator, which I appreciated. I found the actual room a bit underwhelming. With just 1 suitcase opened, the room felt a bit cramped (sort of like a Japanese business hotel). At least it seemed clean. The furniture, TV, etc were all just ok, although some room elements felt more modern. I did appreciate the free bottled water. There was barely any space to hang your coat along the wall (no closet). There was a decent view of the city. After I called the front desk, I quickly received an ironing board and iron, which was quite good. The wifi was good. The bed was comfortable, and I liked that there were multiple pillow options. There wasn't really any problem with outside noise. The bathroom also was just adequate in size. The shower was fine. I would have liked more space at the sink for your toiletries. The bar/restaurant next to the front desk had friendly service, but the burger was just average and pricy. For breakfast, try the small cafe on the ground floor (outside of the hotel, but not underground). Checking out on the last day was friendly and painless. Since I still had some business in the afternoon, they stored my bag for a while, which I appreciated. In the end, although the room felt a bit small, it was a good experience. I could possibly come back if I had business in this area again.
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Date of stay: January 2020
Value
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Trip type: Traveled
3 Helpful votes
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Response from FPbS_SeoulNamsan, Manager at Four Points by Sheraton Josun, Seoul Station
Responded Feb 24, 2020
Dear GMK1954, Thank you for staying with Four Points By Sheraton Seoul Namsan. We are very appreciative of your valuable comments. Thank you so much. And We will make an effort to make your stay more comfortable and enjoyable. We look forward to serving you again soon. If you require further information or have further inquiries, please feel free to contact us. Kind Regards, Henry Kim, Hotel Manager
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handlebarmike wrote a review Jan 2020
Prince Rupert, Canada102 contributions50 helpful votes
This was my second stay at this property. Nice place, very convenient to Seoul Station. I've read other reviews that said it was hard to find. You need to go to exit 12 from the station and follow the signs, not that difficult. Great breakfast, simple food available at the lobby bar is good, even if slightly overpriced. Staff is helpful, friendly, and generally speak passable English. If you come to Seoul and need to either take the train to another destination of just have access to the subway to get around town, this is a good location and a good choice of where to stay. Some fun spots with good food nearby.
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Date of stay: January 2020
Rooms
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Trip type: Traveled
1 Helpful vote
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Response from FPbS_SeoulNamsan, Manager at Four Points by Sheraton Josun, Seoul Station
Responded Feb 1, 2020
Dear. handlebarmike, Warm greetings from Four Points by Sheraton Seoul, Namsan! Thank you choosing our hotel, again! Also, we appreciate your valuable and detailed comment. Your comments will help us to continue to offer excellent service to all of our valued guests. If you have any questions or further more inquires, please do not hesitate to contact us anytime. We hope to see you soon. Thank you so much. Best Regards, Henry Kim, Hotel Manager
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PRICE RANGE
$69 - $95 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Four Points by Sheraton Seoul, Namsan
LOCATION
South KoreaSeoulNamyeong-dong / Seoul Station / City Hall / Yongsan-gu
NUMBER OF ROOMS
342
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Frequently Asked Questions about Four Points by Sheraton Josun, Seoul Station
Which popular attractions are close to Four Points by Sheraton Josun, Seoul Station?
Nearby attractions include Lotte Outlets Seoul Station (0.3 miles), Amore Pacific Museum of Art (0.1 miles), and Huam Market (0.2 miles).
What are some of the property amenities at Four Points by Sheraton Josun, Seoul Station?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Josun, Seoul Station?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Josun, Seoul Station?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Josun, Seoul Station?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Four Points by Sheraton Josun, Seoul Station?
Conveniently located restaurants include Dunkin Donuts Seoul Railway Station, Four Points by Sheraton Seoul Namsan The Eatery, and Seoga & Cook Time Square.
Are there opportunities to exercise at Four Points by Sheraton Josun, Seoul Station?
Yes, guests have access to a fitness center during their stay.
Does Four Points by Sheraton Josun, Seoul Station offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Josun, Seoul Station?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Four Points by Sheraton Josun, Seoul Station?
Many travelers enjoy visiting Gyeongbokgung Palace (2.0 miles), Changdeokgung Palace (2.2 miles), and Seoul City Wall (2.7 miles).
Does Four Points by Sheraton Josun, Seoul Station have any great views?
Yes, guests often enjoy the city view available here.