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Sheraton Seoul Palace Gangnam Hotel

#61 of 449 Hotels in Seoul
Certificate of Excellence
Hotel website
Name/address in local language
160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
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Sheraton Seoul Palace Gangnam Hotel
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345 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Taipei, Taiwan
Level Contributor
202 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The front desk staff are very friendly and ready to assist you with any questions. The dining room is large and offer a very wide array of breakfast food including local cuisine to western cuisine. You will not leave hungry that is for sure. The rooms are spacious and very clean. The one issue we had was we went to... More 

Helpful?
Thank Bob H
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Bob H, I would like to express my sincere appreciation for staying with us and taking time to share your valuable comments. It is very glad to hear that the overall experience at our hotel reached your expectations. Your praises of our room condition, a variety of breakfast buffet menus and great staff attitude are inspiring and gratifying. Regarding... More 

Hong Kong, China
Level Contributor
472 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel will become a Sheraton from 8th July, so pretty soon. Recent renovation makes it more modern. I like the location. They got my booking wrong. We asked for a double bed and include breakfast. When the confirmation came it was twin bed and no breakfast... must be a big mess with the transition to Sheraton.... Rooms are nice... More 

Helpful?
Thank kangelini
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear kangelini, Thank you for your stay with us at The Palace Hotel Seoul as your accommodation and for leaving us with your valuable feedback. We are glad to hear that you are satisfied with our comfortable room and changes after the renovation. Meanwhile, please allow me to express our sincere apologies for the inconvenience caused due to a wrong... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose the wrong hotel because this hotel is simply too far away from everything interesting in Seoul. There is nothing luxurious about the hotel like the name implies. Room is normal but clean. The design of the bathroom sink is questionable as I keep getting my clothes wet from the splashing when the water from the tap hits the... More 

Helpful?
Thank Amanda F
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Amanda F, First of all, thank you very much for your valuable feedback regarding your stay with us. I would like to express my sincere apologies for not being able to meet your expectations during your stay with us. Your feedback will be shared with the appropriate people that can help us make a difference to ensure our valued... More 

Federal Way, Washington
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 18, 2016

I was very impressed with All the Staff ( very nice & helpful ), the Service rendered ,& the condition & surroundings of the hotel . When I just got out of the limousine Bus from the airport, there was a Bell Boy running to come & meet me & he rolled my luggages inside the hotel to the reception... More 

Helpful?
Thank Lin P
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Lin P, Firstly, thank you very much for choosing us as your accommodation and the precious feedback of your experience. It is truly heartwarming to know that you extremely enjoyed your stay with us, and overall facilities including guest room, quality and taste of breakfast buffet, convenient location, and especially staff service reached your expectations. It is rewarding and... More 

Melbourne, Australia
Level Contributor
278 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed June 15, 2016

Our room was meticulously clean, and well appointed. Our view overlooking the road was nice, and surprisingly quiet. Very close to the express bus terminal and subway line, which has a huge shopping precinct, where it is easy to find something to eat at all hours of the day. The breakfast menu at the hotel was good and staff were... More 

Helpful?
Thank Kid_U_Not58
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Kid_U_Not58, Thank you for your stay with us at The Palace Hotel Seoul and leaving us with your valuable feedback. First of all, we deeply appreciate your wonderful comments and it is very glad to hear that the overall experience including our guest room condition, convenient location and neighborhood, quality of breakfast menus and staff service at our hotel... More 

Bangkok, Thailand
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 13, 2016

I stayed in a Club Double Deluxe Room. I was upgraded to a suite, but preferred to stay at Double Deluxe Room. Really liked the modern design and layout of the room. Excellent bathroom and the club lounge facilities. Breakfast and happy hour at the club lounge were decent (not amazing). Overall a very pleasant stay and very nice hotel... More 

Helpful?
Thank Globagard
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Globagard, Thank you very much for your wonderful comments and it has been our true delight to be a part of your trip in Seoul. It is so pleased to learn about your satisfaction of our Club Double Deluxe Room, renovated facilities and dining options at our club lounge. Your encouraging comments are a true motivation to all our... More 

Wollongong, Australia
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 9, 2016

The hotel looks stark, clinical and uninviting from the outside, and it is exactly what you get on the inside...in typical Korean style you are bumbled into a room that is a cross between a backshed and a cubby house. The rooms are awkwardly small, totally impractical and awful from a storage and hanging perspective. In general the staff are... More 

Helpful?
Thank Grant H
Melbourne, Australia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 8, 2016

Stayed at the the Palace Hotel on two occasions on a Nexus trip. The room was clean, comfortable & reasonably spacious, however, the air conditioning was ineffective in our room. Wi-fi access not provided in the room however, free wi-fi was available in the lobby. Location was outside the CBD, however there was a large underground mall 5 minutes walk... More 

Helpful?
Thank lovetoootravel
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear lovetoootravel First of all, thank you very much for choosing The Palace Hotel Seoul for your accommodations and taking your time in leaving us this thoughtful feedback on your stay. Despite we are very pleased to learn that you enjoyed our clean, comfortable and spacious room, and convenient location, it is disappointed to know that our wifi pricing, air... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 2, 2016

I gave this hotel another try and this time it was worth the money I spent. All of the renovation was completed and the front counter lady offered free wifi service in the room at without charging me. The service was excellent and the hotel was clean and had friendly staff.

Helpful?
Thank timesq1
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear timesq1, Thank you for choosing us as your accommodation and the precious feedback of your experience. It is truly heartwarming to know that you enjoyed your every stay at our hotel, and our overall service reached your expectations. This will make all our associates encouraged and bring more challenges to push ourselves further for exceeding services to make your... More 

Magnetic Island, Australia
Level Contributor
99 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

We stayed here on two separate occasions with a Nexus Holiday tour. The rooms were quite spacious and clean and staff very friendly. There is only free wifi in the lobby which is quite painful. The breakfast is great - lots of variety and the quality of the food is excellent. The location is good even though it is a... More 

Helpful?
Thank Leonie G
ThePalaceHotelSeoul, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Leonie G, Thank you for your stay with us at The Palace Hotel Seoul and leaving us such a wonderful feedback. First of all, we deeply appreciate your valuable comments and it is very glad to hear that the overall experience at our hotel reached your expectations. This will make all our associates encouraged and bring more challenges to... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 

Additional Information about Sheraton Seoul Palace Gangnam Hotel

Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Location: South Korea > Seoul
Price Range: $141 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 341
Reservation Options:
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Hotel Style:
#23 Spa Hotel in Seoul
#37 Business Hotel in Seoul
#42 Luxury Hotel in Seoul
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