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Lotte Hotel Seoul

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Lotte Hotel Seoul
Lotte Hotel Seoul
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3,030 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
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Taipei, Taiwan
Reviewed 5 days ago NEWvia mobile

I've heard all the good things about the hotel so my husband and I were excited before checking in. Yes, the location of the hotel was as great as we expected. The hotel connects to the Lotte dept store (but separates from the crowd so not noisy/busy/crazy at all), and the hotel elevator can bring you to not just your...

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Helpful?
1Thank candice74660
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear, Candice74660 Thank you for staying with us and taking the time to review us. We are very sorry we didin't live up to your expectations. As you mentioned, we will share your comment with our housekeeping and improve. Towels, Robes, Mat and Curtain all the items we will double check and figure out way to change. Once again, we...

Reviewed 1 week ago NEWvia mobile

This hotel was really nice, I stayed here with my boyfriend for Christmas and its so close to everything in Myeongdong. The room was really nice and clean and comfortable and the staff was so courteous, great customer service:) Overall it was a really nice stay! 10/10 would recommend~

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Helpful?
Thank Molly F
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Molly F Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel. We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead. It was our pleasure to have you as a guest, we extend our very best wishes and...

Reviewed 1 week ago via mobile

Excellent 5 star hotel, 45 minutes from airport. Lotte myeongdong is centrally located near the myeongdong street , stalls & street food. Insading , palace & Buckchong old town. Very helpful staff hotel. Rooms bit dark not enough lighting. Excellent italian restaurant ground floor. Kids enjoyed indoor golf. Malls connected to hotel.

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Helpful?
Thank rbtdxb
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear rbtdxb, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this warm-hearted review. It definitely motivates us...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Read positive reviews on this hotel and decided to check it out for our family vacation. Stayed 9 nights at got a room at the old wing of the hotel. We have no regrets for selecting the hotel as the room was comfortable and clean. Staffs were extremely friendly and we felt really welcomed. The hotel location is great as...

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Helpful?
Thank Shake_AK
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Shake_AK, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this warm-hearted review. It definitely motivates us...

salmon arm
Reviewed 1 week ago

It was a long trip from Canada to Seoul but they let me check in early; great customer service. Room was very clean and well equipped. Everything was convenient. I would recommend this hotel for anyone staying in Seoul. Thank you for the great service, Lotte Hotel!

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Helpful?
Thank Heather H
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Heather H, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this warm-hearted review. It definitely motivates...

Pepperell. MA
Reviewed 1 week ago

Stayed for 4 nights for business meetings. Staff was very friendly and all bilingual. Club floor had good breakfasts, snacks, and drinks, all included in the room price. Meeting rooms were good, no issues with rearranging tables or providing extension cords or dealing with issues with the sound system (replacing a cable solved the problem). Rooms were quiet and spacious...

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Helpful?
Thank WinterVacationer
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear WinterVacationer, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this detailed and warm-hearted review. It definitely...

Reviewed 1 week ago via mobile

This was my first time visiting Korea. I had a comfortable stay. I came to korea to visit my Grandmother and other Family. Before visiting them I just wanted to have my own time in Korea So I choosed this hotel to make my own Plan but as you know it was a great choice. I really want to recommed...

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Helpful?
1Thank ㅆㅓ니
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear ㅆㅓ니, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this warm-hearted review. It definitely motivates us...

Iowa City, Iowa
Reviewed 2 weeks ago

Good location for most things in Seoul. We stayed here for 3 nights while on business. Upgraded on arrival to club room (not able to use club facilities though) Room was clean and refurbished. Comfortable but not extraordinary. Breakfast was standard buffet but more than adequate. We found the staff helpful and any requests we made were dealt with efficiently...

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Helpful?
3Thank hhshin6008
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear hhshin6008, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this detailed and warm-hearted review. It definitely...

Reviewed 2 weeks ago via mobile

For all 3 visits to Seoul, I had always choose to stay with Lotte Hotel Seoul. The main reason why I've picked this hotel is due to the location - about 5mins walk to Myeongdong. Visited Seoul again during CNY and stayed 3 nights with the hotel. Here's what I like about Lotte: 1) Helpful and responsive staffs As I...

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Helpful?
4Thank Jen_slf
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Jen_slf, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this detailed and warm-hearted review. It definitely...

Madrid
Reviewed 3 weeks ago via mobile

Stayed two night there. Beautiful and built at the city center, next to the city hall. High spirit of service, trying to help guests in everything. Rooms are well-equipped and noiseless. Forgot to say breakfast are one of the best I have in a hotel with several styles of cooking. Absolutely recommended, although price could be higher to some travelers.

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Helpful?
2Thank Santiago O
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Santiago O, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. Once again, we appreciate taking your time out to write this warm-hearted review. It definitely motivates...

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Main Wing Deluxe Room (93)
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Main Wing Junior Suite (85)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Location: South Korea > Seoul
Price Range: $183 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Agoda, Ctrip TA, Cheap Tickets, Priceline and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#5 Spa Hotel in Seoul
#10 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
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Questions & Answers

Here's what travelers have asked, with answers from Lotte Hotel Seoul staff and other travelers.
52 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms have mountain view. There is also a Lady's Floor.”
 of 5 bubbles lynnlabe, 5 weeks ago | Read review
“Ask for a non-smoking floor, ask for high floor with the city view.”
 of 5 bubbles aychow, Jan 5, 2017 | Read review
“Think it's all city view.”
 of 5 bubbles seany122017, Jan 4, 2017 | Read review
“Main Wing Vs New Wing and the former is apparently newer”
 of 5 bubbles ShaPatel, Dec 27, 2016 | Read review
“I heard that there are also smoking rooms for smokers.”
 of 5 bubbles avpgalaxy, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question