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30, Eulji-ro, Jung-gu, Seoul 04533 South Korea
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Traveler (2239)
360
Panoramas (8)
Room & Suite (411)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 719 in Seoul
Location
4.8
Cleanliness
4.6
Service
4.5
Value
3.9
Linked to Euljiro 1-ga Subway Station (Line 2) and Lotte Department Store, this luxury hotel provides 10 food and beverage options and rooms with Luxury interior. Guests can also make use of the fitness centre and spa Also In-door swimming pool. Guests can enjoy a variety of cuisines ranging from Korean and Japanese to Chinese and local specialities. La Seine offers an international buffet and a live kitchen. There is also Peninsula Lounge & Bar, which serves various beverages and desserts in addition to an afternoon tea set. A tour desk is available for day trip arrangements. Lotte Hotel Seoul is located within the Myeongdong area, which has numerous shopping and entertainment options. A few minute’s walk from the hotel leads to city hall and major international corporations . Gimpo International Airport is a 40-minute drive away while Incheon International Airport is an hour's drive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Russian, Chinese, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
378Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
4255Reviews116Q+A100Room tips
Traveler rating
  • 2,848
  • 1,087
  • 241
  • 50
  • 29
Time of year
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Popular mentions
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Most Recent
Julia T wrote a review May 6
Singapore, Singapore5 contributions
I stayed at this hotel recently and it was one of the worst experiences that I had ever encountered. I arrived at around 3 pm and was greeted by only one helpful young lady wanting to help us with our luggages. Seeing her built is even smaller than us, we stepped in to help her. Next, we checked into a twin bedded room and found out that there is only one set of every toiletry items including just one toothbrush. I called the conciege requesting for another toothbrush but they said it was covid times hence no toothbrush would be disseminated. Fine .. but why was there one set to start with? On our last day, we requested the reception to assist to change the timing of the airport transfer from 11:30 am to 12pm. We waited for over 30 mins for a confirmation. No one contacted us at all. In the end, I picked up the phone and called and then they told me that it was confirmed at 12 pm. Why didn't anyone even bother to call us to confirm on this? I wrote to the hotel directly to reflect our views and the response came back was a general (typical) response and did not at any stage pinpoint at any single issue. Finally, I would advise if you are travelling with elderlies, be mindful of the bathtub. The height of the bathtub is over 2 feet and coupled with slippy flooring, one can trip easily. There are also sharp edges at the basin which is just next to the bathtub. 5 stars? Truly I wonder whether that was indeed deserving. No more Lotte Hotels for me.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 1 week ago
Dear JuliatF8688RU Greetings from Lotte Hotel Seoul. Again, we sincerely apologize for the inconvenience. We just want to let you know that we hear and understand you. We feel terrible for the inconvenience. The complaints have been reported to the division that is in charge of the issue. We are trying to make things better. We will make sure it will never happen again in the future. Thank you for bringing this matter to our attention. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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Andrew Shiffrin wrote a review Apr 2022
Busan, South Korea1 contribution
This staying is my second visit to lotte. Since our company has a contract rate with lotte I always have much better deal. Beside of it the reason I feel satisfied with this hotel is the service they're providing. Especially I give two thumbs up to club lounge and fitness center. Whenever I meet staff in there I surely noticed they're doing their mission well. It's totally more than simple assistance but true regards. I believe in our company's decision to have relationships with lotte. :)
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Date of stay: April 2022Trip type: Traveled
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded 3 weeks ago
Dear shiffrinandrew Warm hearted greetings from Lotte Hotel Seoul!! First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel especially regarding the service of the club lounge and fitness center staff. We hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but also maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services. Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
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Cristian S wrote a review Apr 2022
2 contributions
We've stayed at this hotel for 3 daysand enjoyed it very much. It was amaizing. They have a customer's service, excellent location, and delicious foods. Especially, front desk staffs are very politeful and kind.
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Date of stay: March 2022Trip type: Traveled
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Apr 7, 2022
Dear Daddy33335 Warm hearted greetings from LOTTE Hotel Seoul. First of all, I am grateful for your stay at our LOTTE Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel staffs's service. Your positive comments have been shared with all our staff members in order to maintain and upgrade our overall qualities. Moreover, we will strive to our best to make your every staying experience satisfactory by meeting and going beyond your expectations. Lastly, once again thank you very much for your stay at our LOTTE Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
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LindieSA wrote a review Feb 2022
Busan, South Korea119 contributions32 helpful votes
We had high expectations after reading that this was one of Korea’s best hotels. Unfortunately, we were very disappointed with our stay. Positives: nice deep bath tub, clean room, great smelling elevators. Negatives: cold, impersonal staff (except for the older lady at the Club Lounge who always greeted us with a warm smile) tired rooms in need of a renovation, VERY uncomfortable Club Lounge with noisy children and a limited food selection. Needless to say, this hotel definitely did not make us feel special. We have stayed in many 5 star hotels around the world, and this hotel experience was not great.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Do not book the Club Lounge in the main building
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1 Helpful vote
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Mar 1, 2022
Dear LindieSA Thank you for staying with us and sharing experience at Lotte Hotel Seoul. First of all, We sincerely apologize for not being able to meeting your expectations and thank you for bringing this matter to our attention. We will do our best to improve the service education and management by actively reflecting your opinions on the staff's unkind response. We certainly will share your comments and address the issues. Moreover, we will share your comments regarding the Club Lounge with the relevant departments to seek improvement measures. Lastly, Once again thank you for your deep interest in helping us improve our hotel service. Sincerely, Richard Kim General Manager Lotte Hotel Seoul
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nahee h wrote a review Dec 2021
1 contribution
They informed us that if you stay at EXECUTIVE, you can also get a free valet. I heard that Light Sneck will be out of service starting in December. Even if I asked you something you didn't know on the phone, you answered kindly and the service was excellent. I didn't know how to make a reservation, so I could answer kindly even if I asked a lot. 이그제큐티브룸을 예약하면 발렛도 이용할 수 있으며 12월에는 에프터 스낵이 종료된다는 말을 들었다. 예약방법을 잘 몰라 전화로 많이 물어봤는데 응대가 아주 훌륭하였다.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Trip type: Traveled
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Dec 15, 2021
Dear naheeh2021, Warm hearted greetings from LOTTE Hotel Seoul. First of all, I am grateful for your stay at our LOTTE Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel service. Your positive comments have been shared with all our staff members in order to maintain and upgrade our overall qualities. Moreover, we will strive to our best to make your every staying experience satisfactory by meeting and going beyond your expectations. Lastly, once again thank you very much for your stay at our LOTTE Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
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luke_mendez wrote a review Oct 2021
Busan, South Korea4 contributions1 helpful vote
This 2nd stay was very very comfort and memorable. My wife realized she left a paper bag in a taxi returning back from shopping mall. I almost gave up but thanksfully a doorman - Jongho, Kwon helped a lot to take it back. My wife told the story to Mr. Kwon and he took every step to find it. It was truly a treasure moment for us. Keep it up Lotte!
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Date of stay: October 2021Trip type: Traveled
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Nov 24, 2021
Dear luke1mendez1, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul EXECUTIVE TOWER. Providing high quality of service is our responsibilty. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Also, we have shared your review on our service with out staff. We will refer to it as our guideline in enhancing our service quality and staff's motivation. In addition, we will share your comment regarding breakfast with the department in charge to improve it. Thank you for opinion. We look forward to your next visit and provide you a pleasant stay. Thank you again for your opinion. We wish you all the best. Best regards, Richard Kim Lotte Hotel Seoul General Manager
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virtualtalk wrote a review Sep 2021
Seoul, South Korea11 contributions16 helpful votes
Throughout the staying all the staff was caring and ready to help from doormen, reception, housekeeper, and restaurants. Whatever guests want, they seem to willingly do. Its location itself is very easy access to shopping mall. Definitely I will visit again.
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Sep 18, 2021
Dear virtualtalk, Warm hearted greetings from LOTTE Hotel Seoul. First of all, I am grateful for your stay at our LOTTE Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel and your positive comments have been shared with all our staff members in order to maintain and upgrade our overall qualities. Moreover, we will strive to our best to make your every staying experience satisfactory by meeting and going beyond your expectations. Lastly, once again thank you very much for your stay at our LOTTE Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
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YOUNG LEE wrote a review Aug 2021
Seoul, South Korea366 contributions520 helpful votes
+1
I stayed in an executive tower with lounge access. I think their Le Salon lounge is one of the best lounges in Seoul. I really enjoyed it. What I was most impressed with is their service! Staff were super polite and kind..! Thinking about their service still makes me smile. Hope to visit again soon.
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Date of stay: May 2021Trip type: Traveled
13 Helpful votes1 Repost
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Aug 28, 2021
Dear young87lee, Warm hearted greetings from LOTTE Hotel Seoul. First of all, I am grateful for your stay at our LOTTE Hotel Seoul and would like to thank you for your very kind and thoughtful review. It is a great pleasure to know that you were highly satisfied with our hotel and your positive comments have been shared with all our staff members in order to maintain and upgrade our overall qualities. Moreover, we will strive to our best to make your every staying experience satisfactory by meeting and going beyond your expectations. Lastly, once again thank you very much for your stay at our LOTTE Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
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jin j wrote a review Jun 2021
South Korea11 contributions
+1
- Good Location and Room Condition - Excellent Service and Beautiful view 모든 것이 최고입니다!! 새로 지어진 곳이라 그런지 모든 게 깨끗하고 청결해요! 그리고 진짜 모든 직원들이 너무 너무 친절해요 손님이 많아 체크인 담당 직원들이 많았는데도 불구하고 조금 제크인 시간이 지연되었지만 체크인 이전에 애프터눈티를 이용할 수 있게 도와주셔서 좋았어요! 결혼하고 긴 여정동안 한 번도 푹 쉬질 못 해서 온전히 먹고 즐기려 큰맘먹고 예약했는데 올해 가장 현명한 소비인거 같아요!! 조만간 또 오고싶네용~
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Date of stay: June 2021Trip type: Traveled
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded Jun 27, 2021
135jinj 고객님, 안녕하십니까? 롯데호텔 서울 총지배인 김상민입니다. 먼저 고객님께서 저희 롯데호텔 서울을 선택해 주시고 이용해 주신 점과 귀중한 시간을 내주시며 리뷰에 5점 만점을 주시고 고객님의 소중한 의견을 댓글로 남겨주신 점 진심으로 감사드립니다. 고객님께서 만족하실 수 있는 상품과 서비스를 제공해드리는 것이 저희의 본분임에도 불구하고 투숙 경험에 대한 만족감을 전달해주셔서 총지배인으로서 기쁘고 감사드립니다. 고객님의 칭찬 말씀은 전 직원과 공유해 호텔의 지속적인 품질 향상을 위한 기회로 삼았습니다. 아울러, 고객님의 깊은 관심으로 고견을 전달해 주시고 호텔의 발전을 위해 도움을 주신 점 감사드립니다. 고객님께 기억에 남을 멋진 경험을 선사해드릴 수 있는 기회가 항상 있기를 학수고대하며 고객님에게 늘 건강과 행복이 가득하길 기원합니다. 롯데호텔 서울 총지배인 김상민 올림
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luke_mendez wrote a review May 2021
Busan, South Korea4 contributions1 helpful vote
As a foreigner living in Busan for years, I stayed at many of Lotte Hotels. Definitely the one in Seoul, Myoengdong is the best in my experience. All the staff whenever I met in everywhere were very decent and ready to help. In other word... they really bend over backward to make guests comfort. Haha:) Even though it seems like depressed than before COVID19, they are doing their mission well. I like to give a small tip to a traveler who is interested in art. Throughout the hotel they have many paintings, sculptures, and installation arts and those are showing Baroque, Romanticism, Impressionism, Modernism and so on. Very recommend!!!
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Date of stay: April 2021Trip type: Traveled
1 Helpful vote
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Response from EXECUTIVE TOWER LOTTE HOTEL SEOUL, 제너럴 매니저 at Lotte Hotel Seoul
Responded May 18, 2021
Dear Mr./Ms. luke1mendez1, Thank you for staying with us and sharing your experience at LOTTE Hotel. First of all, providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staff's motivation. Moreover, we will strive to our best to make your every staying experience satisfactory by meeting and going beyond your expectations. Lastly, once again thank you very much for your stay at our LOTTE Hotel Seoul and I will be more than happy to see you again soon. Sincerely, Richard Kim General Manager LOTTE Hotel Seoul
Read more
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PRICE RANGE
$185 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seoul lotte hotel, lotte hotel seoul
FORMERLY KNOWN AS
Lotte Hotel Seoul
LOCATION
South KoreaSeoulMyeong-dong / Jung-gu
NUMBER OF ROOMS
1015
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Frequently Asked Questions about Lotte Hotel Seoul
Which popular attractions are close to Lotte Hotel Seoul?
Nearby attractions include Grevin Museum (0.03 miles), Myeongdong NANTA Theater (0.2 miles), and Cookin' NANTA (Myeongdong) (0.2 miles).
What are some of the property amenities at Lotte Hotel Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lotte Hotel Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Seoul?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lotte Hotel Seoul?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Lotte Hotel Seoul?
Conveniently located restaurants include Mugyodong Bugeokukjib, Migabon, and Haedo Sikdang.
Are there opportunities to exercise at Lotte Hotel Seoul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Lotte Hotel Seoul have an airport shuttle?
Yes, Lotte Hotel Seoul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lotte Hotel Seoul have airport transportation?
Yes, Lotte Hotel Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Seoul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.