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The Ritz-Carlton, Seoul

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The Ritz-Carlton, Seoul
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1,068 Reviews from our TripAdvisor Community

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Showing 622: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Excellent, exactly what I have come to expect from a Ritz-Carlton hotel. The staff were gracious and welcoming, and willing any help when needed. I was also very impressed by the varied and delicious breakfast on offer, the only disappointment being that due to my schedule I was not able to eat dinner at the hotel. The gym at the... More 

Helpful?
Thank JJGU15
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

A big thank you to Mr Sun Song who took on a problem (that was not caused by himself) and used his empowerment to wow Mr and Mrs Chua last week. We thoroughly enjoyed our stay. Also thank you so much to the Guest Relations team (Elin, Bonnie, Jenny, Monica, etc)!! It was not easy coordinating for a big group... More 

Helpful?
Thank michpbj
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear michpbj, Thank you very much for choosing The Ritz-Carlton, Seoul during your trip to Seoul and for taking the time to share your feedback. I am so delighted to know you had an unforgettable experience, especially on Mr. Sun Song from our Front Desk and Elin, Bonnie, Jenny, Monica from the Guest Relations team. I am very happy we... More 

Lahore, Pakistan
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is fantastic and service flawless as one would expect at a Ritz Carlton property. It is one of the oldest Ritz Carlton's in the region so exudes an old world charm. Rooms are a bit dated and could use renovating. The club rooms on the 12th floor are nicer with a sitting area.

Helpful?
Thank IQK
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear IQK, Thank you very much for staying at The Ritz-Carlton, Seoul and for taking the time to share your review! I truly appreciate your comments about our Ladies and Gentlemen’s flawless service. Also, I would like to inform you that all the issues you have mentioned regarding old facilities will be addressed during our upcoming property renovation. If I... More 

Houston, Texas, United States
Level Contributor
253 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am a big Ritz fan. I stay with them as often as possible and am a Gold elite member in their loyalty program. This was probably one of my least impressive experiences in their product portfolio. The staff is very kind and gracious, as always. However, the hotel is badly dated. It appears as if it hasn't be redecorated... More 

Helpful?
Thank Clay S
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Clay S, First of all, thank you very much for staying at The Ritz-Carlton during your recent visit to Seoul and for the given feedback! Although I am very pleased to learn that you have valued the level of service provided by our Ladies and Gentlemen, I am sad to know that our room design and features have not... More 

Andover, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I come to Seoul regularly and have stayed at various hotels. Ritz Carlton was just ok. I only stayed here as the intercontinental was sold out. Rooms are cramped. The lobby had only one set of sofas for seating. Dining options are limited. Saving grace was great service I received at the club lounge. The staff there were very attentive.... More 

Helpful?
Thank sanjshah2014
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear sanjshah2014, First of all, thank you very much for staying at the Ritz-Carlton, Seoul and for taking the time to share your constructive feedback. I am happy that you had a pleasant experience at Club Lounge. I truly appreciated your review about attentive service from our Club Lounge team. However, we sincerely apologize for the inconvenience you may have... More 

�G|ϗϨ�
Level Contributor
635 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The service was amazing ,you could not have asked for better. Simply amazing but what else does one expect of the Ritz. The concierges were beyond helpful and informative. They were the best. The rooms sorely need enlargement and modernization . They certainly are not up to Ritz standards. Take solice in the fact that there will be a six... More 

Helpful?
Thank Steve R
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Steve R, Thank you very much for staying at the Ritz-Carlton, Seoul and for taking the time to share your review. It was a great pleasure to have you here with us. I truly appreciate for your comments about the level of service level, especially on our Concierge team. We have shared your feedback for the outstanding level of... More 

Spain
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have to say that the hotel was wonderful; we needed to change our itinerary and ended up spending one night in Seoul so we went for a Ritz-Carlton which is usually a safe bet. Location is perfect and they organized last minute a really nice 4 hour tour around the city easily. Room service very nice, breakfast perfect. I... More 

Helpful?
Thank devicentem
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear devicentem, Thank you very much for your review of the Ritz-Carlton, Seoul! I am glad that your overall experience was pleasant. We really appreciate your compliments about In-Room Dining and breakfast at The Garden. Also, I am happy that you found our hotel's location very attractive. I would like to inform you that our hotel will be renovated for... More 

San Diego, California
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I really like this hotel. It's located in the Gangnam area of Seoul. Easy access to the Seoul subway system. The hotel is well taken care of and super clean, though it is a bit on the old side, which doesn't detract from the stay. I think the hotel will be undergoing renovations in 2017. The staff is incredible from... More 

Helpful?
Thank JMorr66
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear JMorr66, Thank you very much for staying at The Ritz-Carlton, Seoul and taking your time to leave your comments on Tripadvisor. I am really glad to hear that you enjoyed your stay and are satisfied with our hotel's location, cleanliness, Front Desk, Housekeeping, Club Lounge, and Fitness Center. I have already shared your review with our teams and your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for about 18 days and had a great time! The staff is very friendly. One example - I am vegetarian and spoke to guest relations that the menu had hardly and veg options. So they immediately created a new menu for me. Would love to visit again!

Helpful?
1 Thank Abhishek D
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Abhishek D, Thank you very much for staying at The Ritz-Cartlon, Seoul and for taking the time to share your review on Tripadvisor. I am glad that Guest Relations team's genuine care made your overall stay perfect. Your warm feedback made us truly proud of my team. Also, I am very happy that you would love to visit us... More 

1 review
5 of 5 stars Reviewed 1 week ago

Great hotel with an amazing staff. Everyone is warm and friendly and the rooms and facilities are top notch. I travel to Seoul on a regular basis and have stayed at multiple hotels in the city, this is my favorite. Besides being a fantastic hotel it is also in a perfect part of town for dining, drinks, and shopping.

Helpful?
Thank Michael C
TheRitzCarltonSeoul, Quality Team at The Ritz-Carlton, Seoul, responded to this review

Dear Michael C, Thank you very much for taking your time to write your experience at The Ritz-Carlton, Seoul! I am very glad to know that you had a wonderful stay with us and that everything was up to your expectations. Your kind feedback on our hotel’s features especially on rooms, friendly staff, and location of the hotel has been... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighborhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton, Seoul is located in Gangnam, the heart of Seoul’s business, culture and fashion. It is close to Korea’s World Trade Center, the shopping district of Itaewon and several top department stores, and the cultural neighborhood of Cheongdam-dong, bringing guests unparalleled levels of satisfaction whatever the purpose of their visit. Its classical, antique-style design is inspired by that of the 18th century Palace of Versailles, while its unique exterior, which soars upward light a series of steps, following the contours of the land on which it is built, has become one of Gangnam’s local landmarks. A newly opened entrance, offering access directly from Sinnonhyeon Station, along Bongeunsa-ro, has added still further to the hotel’s convenience. The Ritz-Carlton, Seoul contains 375 guest rooms of 10 different types, including 47 Luxury Suites and 75 Club Rooms. Its guest rooms with balconies offer inspiring views of the city and great opportunities to sunbathe and hold a variety of parties. The Presidential Suite, a previously winner of the Best Suite prize at the Gold Key Awards for hotel design, is a favorite among VIPS visiting Korea and offers the very best in state-of-the-art facilities and unparalleled comfort. Decorated with works by international masters including Pablo Picasso and Roy Lichtenstein, the Presidential Suite offers a unique chance to enjoy some of the 20th century's finest art.The hotel contains six restaurants and bars: All Day Fine Dining restaurant The Garden, Chinese restaurant Cheehong, Japanese restaurant Hanazono, Oksan Buffet, The Ritz Bar, and Ritz Deli, offering a wide variety of fine dining experiences. The Garden, located on the hotel’s lobby floor, is particularly well-known for its outdoor garden, bringing a touch of nature to the heart of the city. From late spring to autumn, The Garden is popular for outdoor barbecues and a variety of other parties and wedding ceremonies. ... more   less 

Additional Information about The Ritz-Carlton, Seoul

Address: 120 Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Location: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Price Range: $221 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Seoul 5*
Number of rooms: 375
Reservation Options:
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Also Known As:
The Ritz-Carlton Seoul Hotel Seoul
Ritz Carlton Seoul
Seoul Ritz Carlton
Ritz Seoul
Hotel Style:
#3 Family Hotel in Seoul
#7 Spa Hotel in Seoul
#10 Romantic Hotel in Seoul
#12 Luxury Hotel in Seoul
#18 Business Hotel in Seoul
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