The Shilla Seoul
249, Dongho-ro, Jung-gu, Seoul 04605 South Korea
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About
#74 of 713 hotels in Seoul
Location
3.8
Cleanliness
4.7
Service
4.6
Value
3.8
The Shilla Seoul represents the best hotel in Korea, with contemporary design blending well with traditional patterns and style used back in the Shilla Dynasty. Next to the main building stands the former guesthouse that was once used to welcome special guests from around the world. The main building is replete with restaurants offering outstanding international cuisine, a shopping arcade featuring global brand goods, a pool, and a luxurious spa while in a separate building within the property lies a grand duty-free shop.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Strollers
Airport transportation
Parking
Wifi
Hot tub
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Chinese, Japanese, Korean
Location
83Good for walkers
Grade: 83 out of 100
17Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
249, Dongho-ro, Jung-gu, Seoul 04605 South Korea
Name/address in local language
E-mail hotel
Getting there
Dongguk UniversitySeoul Metropolitan Subway5 min
YaksuSeoul Metropolitan Subway7 min
Rental CarsSee rental cars from $60/day
1939Reviews30Q+A100Room tips
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Nice hotel, no major complaints: (1) some of the furnishings in the room could use some updating (worn areas on the sofa, etc). and (2) Breakfast buffet had a lot of options, but surprisingly few gluten-free ones (would be great to have things like waffles, baked goods like muffins). Staff are very attentive and they helped us find some good off-the-beaten path restaurants.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 5 days ago
Dear natemalter, Thank you so much for taking the time to share your experiences at The Shilla Seoul. Your valuable comments will be shared with our staff members. We hope to have the opportunity to welcome you back to The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Immaculate and top notch service! Enjoyed our time at Shilla, one of the best hotels in Korea that we’ve experienced. Check-in and out was expedient and seamless. When we requested amenities, everything was delivered in time and with a smile. I applaud the professionals working at this hotel, very well done!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Aug 1, 2022
Dear jungr2016, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Your valuable comments will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Warmest regards, Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding service, good location and excellent facilities. That pretty much sums it up. Staff goes out of their way to make you feel welcome and ‘at home’ and is always happy to help. Rooms are nice, but would be better if the carpet is changed for a wooden floor. Breakfast buffet is elaborate and of good quality. All in all a very enjoyable stay.
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Date of stay: April 2023Trip type: Traveled on business
Room Tip: Breakfast can be busy. The hotel asks you to have breakfast at 08:00. Coming in at 09:30 is also...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Apr 23, 2023
Dear DvdM_1982, Thank you so much for taking the time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with attentive service, location, and facilities. All of us at The Shilla Seoul hope that we will have the pleasure of welcoming you back again soon. We wish you safe travel. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service is impeccable!! Every single staff is so attentive to guests’ experience. It has its old school charm plus new world touch. Take for example, the gargling glass in the bathroom. They are both nicely wrapped with a sticker on top which indicates where you open. Yet, on the wrapping plastic, there are prints that explained the hotel uses environmental friendly composable materials. That is thoughtful. I would image their management discuss every single minute detail to ensure a top notch service delivered. The room view - I can stay there all day and night gazing outside. Is the price expensive? Not at all. It is totally worth it.
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Date of stay: April 2023Trip type: Traveled solo
Room Tip: Walking from the lower entrance up - is kind of hard. Avoid that by taking car or taxi. Love the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Apr 23, 2023
Dear masalatea222, Thank you so much for taking the time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with our attentive service. Your kind comments shared in this review are greatly appreciated and your valuable comments will be shared with our staff members. We hope to have the opportunity to welcome you back at The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room condition and amenity was pretty good. Breakfast was average compared to its high price. People and general services matched to 5 star hotels, but I don't recommend this hotel if you have a car to park in this hotel. Parking building is located about half kilometer away, about 50 meter lower ground from the main lobby, which forced me to climb up the steep hill more than 100 meters and walking 500m (at least it felt like) dragging my big suitcases. There was shuttle buse, but it was bit too tiny for my big suitcases, so I had to walk. It's bit amazing(?) that this hotel didn't do anything to ease up pain of parking car and walking to the hotel. 신라호텔은 명성만큼은 아니었어요. 해외에서 온 고객중 렌트카를 사용하지 않는 사람들에게만 매우 선택적으로만 괜찮은 호텔이 되려고 작정한게 아니라면, 그 오랜 세월 동안 이렇게 주차 시스템을 운영해 왔다는 게 정말 놀라울 정도의 안일함입니다. 이런 치명적인 결함을 커버할 만큼 다른 부분이 좋은 것도 아니어서, 전 신라호텔은 이제 다시 갈 만한 호텔이라고 생각하지 않습니다.…
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Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Nice view facing Nam-san
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Mar 16, 2023
Dear keroro7, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for the disappointment you experienced regarding parking. We genuinely appreciate your feedback and will take your comments into consideration so we could provide you better service in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at this location for 4 nights, it was impossible to get reservations- they recommended a month's notice, due to timing that was not possible. Based on the hotel's geographic location there aren't any options other than room service and a lunch lounge, both with very limited options. Most of my meals were spent in my hotel room with overpriced room service. I expressed my discomfort with the concierge service but they only offered an apology and expressed they could not offer other help. I checked out earlier than expected due to this experience. I did not receive much assistance even though I expressed the challenges with my disability.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Feb 23, 2023
Dear taewoo1, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for the disappointment you experienced in our service during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we could provide you better service in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buffet at Park View is fantastic , large varieties of dim sum, hot dishes, dessert. You could also try out different local dishes like the black noodles, beef ribs with Korean sauce and their desserts are wonderful ranging from different kinds of fresh fruits and yummy cakes. So busy that I forgot to take photos.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Ensure that you have the stomach for it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Jan 29, 2023
Dear tas2022, Thank you so much for taking the time to share your experiences at The Parkview restaurant of The Shilla Seoul. Your valuable comments will be shared with our staff members and moving forward in the future we will do our best to improve our service. We hope to have the opportunity to welcome you back to The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Shilla is a local institution. It is perched on the top of a hill surrounded by gardens, traditional Korean architecture and a duty free shopping centre. The grounds are lovely. It is in central (but not downtown) Seoul. It's location is both a blessing and a curse. As a tourist, it is conveniently located for most places you want to go being a short walk from Dongguk University subway station. That short walk however is up a steep hill to get to the hotel. If you had mobility problems you would need to take a taxi to and from the hotel or take the hotel shuttle bus (which I saw many of but did not use). The hotel is large but it is almost exclusively Korean guests which I thought was odd. There were so few foreigners yet everything was exclusively in English. The lobby was always busy with many people coming and going - far more than could every be staying there. Many of them were having their photos taken under the distinctive chandelier in front of the check in desks.The Shilla is clearly a destination in its own right for locals for reasons not clear to me. Once you got to the hotel and through the lobby it was lovely. The style was very elegant. We booked through American Express Fine Hotels and Resorts (FHR) and were given a room upgrade to an Executive Room which was large and well appointed. The bed was super comfortable, the bathroom large and had great toiletries. Being on the hill, the view from the room was very nice across Seoul. Breakfast was included in our room rate through the FHR program which was lucky. It was an exceptional breakfast buffet. And it would want to be for 70,000 KRW (US$58). In fact, it was the only meal we ate at the hotel as all of the restaurants were so overpriced. The dinner buffet was US$155 each (plus drinks) and the other three restaurants only had set menus which were US$200-US$300 per person. There is so much fabulous food in Seoul so there is simply no reason to eat at the hotel and be ripped off. The gym was very good. It is a full fitness club that offered public memberships but was not too crowded, even at peak time of day. We did not use the pool as it was winter but apparently it required a separate charge which I thought was a bit odd. The staff and service at the Shilla was consistently exceptional. All spoke great English and we were consistently treated very courteously. I really enjoyed my stay at the Shilla and would recommend it. …
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Jan 5, 2023
Dear hotsyd22, Thank you for choosing to stay at the The Shilla on your recent visit to Seoul. We truly appreciate the time you took to write and share your recent experience with us. We are very pleased to hear that you were satisfied with The Parkview buffet restaurant, the gym and our attentive service. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best hotels in which we’ve stayed in Asia. Elegant hotel and rooms with excellent service throughout. The Library lounge was a respite at the end of the day with gracious service and good food. Live classics and jazz music in the evenings and at brunch was gentle and welcome. The breakfast buffet was bountiful with Korean, Chinese and western options. They are undergoing renovations in the upper floors and seem to be about done with that. Nice This hotel is not in central Seoul, which we knew, and the room, food and service made up for that. However, if you have mobility issues, this hotel is near subway but has about 80 steps up to the door. There is a shuttle available to get you at the bottom of the hill but be sure to ask how to access this. Our room view of Namsam mountain was worth the walk for us. They can also call a taxi for you and these are quick and fairly inexpensive. Ask how to find a taxi back to the hotel.…
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Ask to figure out how to get a taxi from Seoul back to the hotel in case you are tired at the end...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Dec 6, 2022
Dear jpjpjpjpj, Thank you for choosing the The Shilla Seoul on your recent visit to Korea. We truly appreciate the time you took to write and share your recent experience with us. We are very pleased to hear that you were satisfied with our facilities and service. Your review is of great value to us and all of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A very classic/ claassy hotel. Well located for either metro or taxi - with some attractions being within walking distance. The staff were all unfailingly superb. Special thanks to the pianists and double base player from 'the Library' who made evenings, after a hard day's touristing, so pleasant.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded Oct 20, 2022
Dear Neil T, Thank you for choosing to stay at the The Shilla Seoul on your recent visit to Korea. We are very pleased to hear that you were satisfied with The Library and attentive service. Your kind comments shared in this review are greatly appreciated. All of us at The Shilla hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$300 - $467 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the shilla seoul hotel seoul, shilla hotel seoul, the shilla hotel seoul
LOCATION
South KoreaSeoulJung-gu / Dasan-dong
NUMBER OF ROOMS
464
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Claim Your ListingTHE SHILLA SEOUL - Updated 2023 Prices & Hotel Reviews (South Korea)
Frequently Asked Questions about The Shilla Seoul
Which popular attractions are close to The Shilla Seoul?
Nearby attractions include The Shilla Duty Free Seoul (0.1 miles), Jangchungdan Park (0.1 miles), and Jangchung Arena (0.2 miles).
What are some of the property amenities at The Shilla Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Shilla Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Shilla Seoul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Shilla Seoul?
Conveniently located restaurants include The Park View, Continental, and La Yeon.
Are there opportunities to exercise at The Shilla Seoul?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Shilla Seoul have an airport shuttle?
Yes, The Shilla Seoul offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Shilla Seoul have airport transportation?
Yes, The Shilla Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Shilla Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Shilla Seoul offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.