Novotel Ambassador Seoul Doksan
960 reviews
#57 of 707 Hotels in Seoul
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378, Siheung-daero, Geumcheon-gu, Seoul 08580 South Korea
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (148)
Dining (45)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Ambassador Seoul Doksan
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 707 hotels in Seoul
Location
Cleanliness
Service
Value
Travelers' Choice
Novotel Ambassador Doksan, Seoul is located near the Kasan Digital Complex. Ideal for business, Novotel Ambassador Doksan, Seoul has a variety of facilities such as an executive lounge, business center, and health center that includes a gym, swimming pool, and spacious sauna. The hotel is conveniently located near to public transportation, giving easy access to Incheon airport and Gwangmyeong KTX station.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Free shuttle or taxi services
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast buffet
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Korean
Location
Full view
40Car recommended
Grade: 40 out of 100
21Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
378, Siheung-daero, Geumcheon-gu, Seoul 08580 South Korea
Name/address in local language
Getting there
DoksanSeoul Metropolitan Subway10 min
Geumcheon-gu OfficeSeoul Metropolitan Subway17 min
960Reviews14Q+A54Room tips
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+1
Good location and tasty breakfast. Unfortunately, my room looked like it was not cleaned after the previous guests. The bed linen was dirty, there were dried-up drink stains on the table and the bathtube was full of black sand. It didn't make me feel safe during COVID times.
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Date of stay: November 2020Trip type: Traveled on business
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from NAD General Manager, 제너럴 매니저 at Novotel Ambassador Seoul Doksan
Responded Nov 26, 2020
Dear Mat787K Thank you for taking your time to tell us about your experience and we are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding to your comment for the cleanliness, we sincerely apologize for Housekeeping service and promise you that we will give a lot more attention to improve staff's service. All our guest’s satisfaction and comfort is very important to us and we will ensure this will not happen again in the future. And also we are disinfecting every day to prevent covid-19. We know that this is an important issue and we will continue to do so. Once again, I really appreciate all your comments and it certainly will be great help to make the service and facility upgrade. Please give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Warm regards from Seoul, KL KIM_General Manager Novotel Ambassador Seoul Doksan
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My wife and I live in Korea and wanted to stay in Seoul for a one-night staycation this past Fall. We found this hotel for a Sunday night for around 72k KRW (~$63), including all taxes, on Agoda. One reason we picked this hotel was for the free parking, as we drove into Seoul. The underground parking is good. There are dozens of spots and many were available when we checked in. Check-in was efficient and kind. We cannot fault the front desk staff; everybody behind the front desk was great. The hallways of the hotel are characterized by wallpaper that is fraying off in various places. Walking down the hallway on the 8th floor, you can see half a dozen spots where the wallpaper is significantly fraying or peeling off. The bedroom is quite large, for Seoul standards. The king bed was very big and comfortable indeed. One moderate surprise was that our room (#823) was fitted with a washing/drying machine. It's possible that most of the rooms are fitted with that appliance. However, all the furniture and carpet are fairly dated, and smell a bit musty. The furniture seems to be only maybe a decade old, given the USB ports built in, but it's all made of a light particleboard and the design is at least 25 years old. When first walking into the room upon checking in, my wife and I found that the room was heavily sprayed with a scent... kind of the scent that you'd expect from Las Vegas hotels. But when the scent wears off, and you smell the faint mustiness of the furniture, then it makes sense why they spray that. (For Americans: Surprisingly, in spite of holding the Novotel name, the bedroom has a bit of a "Red Roof Inn" feel.) If there's any saving grace -- especially if you are 2-3 people staying in one room -- then it's the pool/hot tubs/sauna all free of charge. A similar standalone facility in Korea costs about 12k KRW per entry. At other hotels, this kind of facility would run over 20k KRW per use. If you use it at this Novotel in both the evening and next morning, that's a 18k-30k KRW value per person. And to be able to stay in your own bed to boot whenever you want, the 72k KRW rate is very reasonable. (Note that the jacuzzis/sauna area is divided by gender and does not allow any clothes or swimwear beyond the locker room.) I didn't try the pool but my wife did. She said the pool and its water were very clean. Like any other hotel in Seoul, you'll find a variety of restaurants and convenience stores just within a block or two. There's a Burger King next door to the hotel, for those who are a bit less adventurous... While the neighboring area is not the liveliest, there are some side streets that have dozens of restaurants that are very lively in the evening and mostly closed during the lunch hour. The hotel is 3/5 stars, and the sauna adds .5 stars. My wife and I asked for a late/free 3pm checkout instead of the standard 11am checkout. Of course, we didn't expect to get that. The front desk told us that a late 3pm checkout came with a 30k KRW fee, and we were happy when they told us we could stay until 12noon as a courtesy. Less than a minute after hanging up, the front desk called us back to tell us that they changed their mind and we were welcome to stay until 3pm, free of charge. For this reason, I add an extra .5 stars. Without that extra .5 stars, I probably would have rounded back down to 3/5. But with the late checkout, we are up to 4/5. The staff named "Lena" was very helpful for the late checkout. (We ended up checking out at 1pm anyways!) I've spent nights at two other similarly priced hotels in Seoul that have nicer standard rooms and more interesting nightlife surroundings. If you don't need a pool/sauna, check the price at Hotel PJ Myeongdong. If you want a pool (but don't need hot tubs or sauna), take a look at Lotte City Hotel Mapo. Overall summary: If you're on a staycation in Seoul, looking for a clean place with a free pool, FREE SAUNA (no jjimjilbang, of course) and free parking, this is a good solution and one of the cheapest places in Seoul. I can recommend it mostly for a 1-2 night stay.…
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Date of stay: October 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from NAD General Manager, 제너럴 매니저 at Novotel Ambassador Seoul Doksan
Responded Nov 4, 2020
Dear Chih H, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. Regarding to your comment for wallpaper and bad scent, we apologize for your inconvenience. We are planning to conduct maintenance work and check up in our hotel. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! KL Kim_General Manager Novotel Ambassador Seoul Doksan
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The room is spacious, the bed is comfortable but the carpet on the floor was very dirty. The bathroom is very small, old, not renovated and not clean. You have to pay for the toothbrush, which is ridicoulus. The price is on the mini bar list! The breakfast is poor, they offer Continental and American breakfast. If you wish to get "something" you better choose the American option! If you leave the hotel earlier than the breakfast starts, they provide a bottle of water, coffe and sandwiches. These sandwiches are the best! Absolutely delicious!
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Date of stay: September 2020Trip type: Traveled on business
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from NAD General Manager, 제너럴 매니저 at Novotel Ambassador Seoul Doksan
Responded Sep 23, 2020
Dear Mr Zoltan P, Thank you for your recent stay at Novotel Ambassador Seoul Doksan and we do appreciate to your valuable feedback. First of all, we are very sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies regarding the difficulties during your stay. We sincerely apologize for room cleaning service and promise you that we will give a lot more attention to improve cleaning service. All our guest’s satisfaction and comfort is very important to us and we will ensure this will not happen again in the future. The bathroom condition that you have mentioned, we will conduct maintenance work as soon as possible and also check any defect up in all rooms. Our hotel charges 1,000 won for toothbrush as part of our environmental protection campaign. Based on your comment, we will continue to make efforts to provide a satisfactory accommodation Lastly, we shared the information about the quality of the continetal breakfast, We will review the continetal breakfast menu based on your opinion and try to provide various and exceptional dishes.. Once again, I really appreciate all your comments and it certainly will be great help to make the service. We are looking forward to serve you in the near future and promise your next stay will be much more pleasant than the previous one. Thank you very much. KL Kim_General Manager Novotel Ambassador Seoul Doksan
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Front office Mason was very helpful and went out of his way to help me get a taxi and restaurant options speaks English very well and was very nice I recommend if you need anything while staying in Seoul to find Mason for help with any of your needs
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Date of stay: August 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from NAD General Manager, 제너럴 매니저 at Novotel Ambassador Seoul Doksan
Responded Aug 24, 2020
Dear LashLerew We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation, especially Mason’s excellent service We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, KL Kim_General Manager Novotel Ambassador Seoul Doksan
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I love her service. it was 100%perfect. When I come to the hotel, I gladly again stay here with anyone. I think no one can unsatisfiy with her service. She was gentle and nice. Thanks to her appreciation, I have VERY greatful time.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from NAD General Manager, 제너럴 매니저 at Novotel Ambassador Seoul Doksan
Responded Jul 29, 2020
Dear 딸기 적, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation, especially with room and staff's service. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, KL Kim_General Manager Novotel Ambassador Seoul Doksan
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PRICE RANGE
$60 - $100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel ambassador doksan, seoul hotel seoul, novotel seoul, accor ambassador doksan seoul, seoul novotel
LOCATION
South KoreaSeoulGeumcheon-gu / Doksan-dong
NUMBER OF ROOMS
218
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Claim Your Listing Frequently Asked Questions about Novotel Ambassador Seoul Doksan
Which popular attractions are close to Novotel Ambassador Seoul Doksan?
Nearby attractions include Geumcheonguminmunhwacheyuk Center (0.5 miles).
What are some of the property amenities at Novotel Ambassador Seoul Doksan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Ambassador Seoul Doksan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Ambassador Seoul Doksan?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Novotel Ambassador Seoul Doksan?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Ambassador Seoul Doksan?
Conveniently located restaurants include Garden Terrace, Sandeulae Table, and Barley Su.
Are there opportunities to exercise at Novotel Ambassador Seoul Doksan?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Novotel Ambassador Seoul Doksan have an airport shuttle?
Yes, Novotel Ambassador Seoul Doksan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Ambassador Seoul Doksan?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Ambassador Seoul Doksan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Ambassador Seoul Doksan?
The staff speaks multiple languages, including English and Korean.