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THE AMBASSADOR SEOUL - A PULLMAN HOTEL

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287, Dongho-ro, Jung-gu, Seoul 04618 South Korea
11 people are viewing this hotel
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Traveler (76)
Room & Suite (23)
Dining (15)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 03/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 716 in Seoul
Location
4.2
Cleanliness
4.1
Service
4.4
Value
4.1
THE AMBASSADOR SEOUL - A PULLMAN HOTEL, which has the history of Seoul since 1955, is located in the heart of Korea’s capital. With luxurious 269 guestrooms and 49 serviced residences offering a blend of the best herritage and morden comfort in an atmosphere of classical grandeur and timeless elegance. We welcome you to the ultimate dining destination with the Premium Live Buffet ‘THE KING’s’, Gourmet Grocery Dining ‘1955 Groceria’ and the premium Teppanyaki & Fine Dining ‘The Chef’s Table’. For your healthy life, The leisure facilities include an indoor swimming pool, fitness, Yoga and Screen golf. At the end of your busy day, you look forward to having a relaxation moment at the Outdoor Swimming Pool. THE AMBASSADOR SEOUL - A PULLMAN welcomes you to a true and timeless palace experience along with impeccable facilities and top-notch service. Enjoy your treasured moments with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Valet parking
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Massage
Massage chair
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Minibar
Refrigerator
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Chinese, Korean

Location

Full view
93Great for walkers
Grade: 93 out of 100
40Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
78Reviews36Q+A0Room tips
Traveler rating
  • 70
  • 4
  • 3
  • 0
  • 1
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
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Most Recent
Rich Gao wrote a review May 2022
Subang Jaya, Malaysia5 contributions
+1
My second time staying Ambassador Seoul, it has been significantly improved compared with 4 years ago. The room was fully of high tech system. The lights control was convenient, the curtain is automatic control, the television is huge with Netflix access. The facility in bath room was also decent. Shower was very strong and I stayed in basic room, but also with bathtub. The breakfast and evening buffet were fantastic, not too many choices but with quality food. The hotel service was also fantastic! The front desk team helped me a lot during check in, and Mr. David Kim from concierge helped me using Kakao Taxi App. Thank you all!
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Date of stay: May 2022Trip type: Traveled
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Responded May 19, 2022
Dear Excursion90157050937, Warmgreeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL. Thank you for leaving a detailed description of all sections(outlets) you used during your stay and for giving compliments on them. Above all else, compliments on our staff help us a lot. After two years of remodeling, we are happy to see you again. Thank you for leaving such a positive review. It is a great help. We hope to see you again soon. Sincerely, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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Steven Ionov wrote a review May 2022
1 contribution
The Ambassador was such a great experience for us! We came here for a wedding and had no idea what to do in Seoul. Concierge Henry was so friendly, helpful and professional in getting us settled in and showing us where everything was. He even helped me print out some Important documents! All in all fantastic service.
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Date of stay: May 2022Trip type: Traveled
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Responded May 19, 2022
Dear Sionov9595, Warm-greeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL, Thanks for staying with us and good comments. It's been a real honor to have you and we are very glad that you enjoyed your stay at our hotel. Your words of appreciation for staff service, food quality, facilities will be forwarded to the relevant department. We will use it as a good resource for service improvement. We hope that the memories of our hotel will leave a good impression in Korea. Once again, congratulation for your wedding!!💍 We look forward to seeing you again soon. Thank you Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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paloma wrote a review May 2022
2 contributions
We stayed two nights at the hotel, we fully enjoyed our stay. The hotel is incredible. The staff is very welcoming and kind. The breakfast at The King’s buffet restaurant is one of the best breakfast I ever had. Thank you again for this experience.
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Date of stay: May 2022Trip type: Traveled
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Responded May 15, 2022
Dear Palomadutemple, Warm-greeting from THE AMBASSADOR SEOUL - A PULLMAN HOTEL, Thanks for staying with us and good comments. It's been a real honor to have you and we are very glad that you enjoyed your stay at our hotel. Your words of appreciation for staff service, food quality, facilities will be forwarded to the relevant department. We will use it as a good resource for service improvement. I know you came here to celebrate a birthday. We hope that the memories of our hotel will leave a good impression in Korea. We look forward to seeing you again soon. Thank you Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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Marissa F wrote a review May 2022
Norwalk, California2 contributions2 helpful votes
I booked this hotel with my Amex Card points just trying to find a quick place to put my things down for one night. I was absolutely BLOWN AWAY! It is a gorgeous hotel that incorporates beauty and tech. The staff was without fail polite, friendly, and very accommodating. Henry checked me in at the front desk and he was so sweet and explained everything to me. My room was upgraded to a king sized bed, huge plus! And my bathroom had a waterfall shower. I wish I stayed more than just one night! I will definitely look to stay here again.
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Date of stay: May 2022Trip type: Traveled
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Responded May 3, 2022
Dear 930marissaf, Warmgreeting from THE AMBASSADOR SEOUL - A PULLMAN SEOUL. Thank you for visiting our hotel and leaving a review. I am very glad that you were satisfied with the staff service including room upgrade. We will also pass on your compliments to the staff who helped with check-in. We will do our best to make your next stay as satisfied as it is now. Thanks, Best Regards, THE AMBASSADOR SEOUL - A PULLMAN HOTEL
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ChanapattPatt wrote a review Apr 2022
Bangkok, Thailand1 contribution
Having been Platinum Accor Member and stayed several times before Covid19 pandemic, my last stay was quite the disappointment. 1. No preference record on my previous stays such as room type and bathroom preference. 2. Incompetent English communication from reception during Check In which led to a number of miscommunications. 3. Executive lounge was operated in interval which led to hotel request for me to leave the area even though I had not finished my work on my laptop in the lounge. 4. It might be from the hotel promotion to local Koreans which led to overcrowded usages of Lounge area. I hope these comments can get through their management team since I heard Ambassador is the big firm in Korean hospitality service and wish I could go back to stay there on my next upcoming trip or probably I have to consider to stay with another chain since Accor in Korea mostly owned by Ambassador Group. BEST WISHES, CHANAPATT
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Jason Seo, 게스트 서비스/프런트 오피스 at THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Responded Apr 29, 2022
Dear ChanapattPatt, Thank you for visiting Korea and THE AMBASSADOR SEOUL - A PULLMAN HOTEL. First of all, we would like to apologize for the inconvenience you experienced during your stay. Regarding the points you mentioned, we will check with the relevant departments and make improvements. As a Platinum member, we will do our best to use the lounge more comfortably and to ensure that you are satisfied with your stay. Please give us a chance to improve our service once more on your next visit. Thank you, Best Regards,
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PRICE RANGE
$155 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand ambassador seoul hotel seoul, grand ambassador hotel seoul, sofitel seoul, seoul grand ambassador hotel, seoul sofitel
LOCATION
South KoreaSeoulJangchung-dong / Jung-gu
NUMBER OF ROOMS
269
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Frequently Asked Questions about THE AMBASSADOR SEOUL - A PULLMAN HOTEL
Which popular attractions are close to THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Nearby attractions include Jangchungdan Park (0.2 miles), Jangchung Arena (0.3 miles), and Gwanghuidong Central Asia Street (0.3 miles).
What are some of the property amenities at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Conveniently located restaurants include Jyoti Restaurant Chungmuro, Agurang Kkokerang, and CJ Food World.
Are there opportunities to exercise at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does THE AMBASSADOR SEOUL - A PULLMAN HOTEL have an airport shuttle?
Yes, THE AMBASSADOR SEOUL - A PULLMAN HOTEL offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does THE AMBASSADOR SEOUL - A PULLMAN HOTEL have airport transportation?
Yes, THE AMBASSADOR SEOUL - A PULLMAN HOTEL offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at THE AMBASSADOR SEOUL - A PULLMAN HOTEL?
Yes, dry cleaning and laundry service are offered to guests.
Does THE AMBASSADOR SEOUL - A PULLMAN HOTEL offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.