Grand Ambassador Seoul associated with Pullman
2,151 reviews
#30 of 694 Hotels in Seoul
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287, Dongho-ro, Jung-gu, Seoul 04618 South Korea
Update from hotel: This property is temporarily closed until 05/31/2021.
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Room & Suite (238)
Dining (66)
About
#30 of 694 hotels in Seoul
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Grand Ambassador Seoul associated with Pullman is centrally located in Seoul and has easy access to major shopping, entertainment, and business areas such as City Hall, Gwanghwamun, Dongdaemun, Myeongdong and Namsan. We boast 413 rooms offering free WiFi, 6 restaurants, 12 meetings and conference rooms, and a large fitness center which includes a swimming pool and spa. Aesthetically appealing with a modern and attractive decor, the hotel is an ideal choice for both business and leisure travelers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Valet parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Massage
Massage chair
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Minibar
Refrigerator
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese, Japanese, Korean
Location
Full view
93Great for walkers
Grade: 93 out of 100
40Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
287, Dongho-ro, Jung-gu, Seoul 04618 South Korea
Name/address in local language
Getting there
Dongguk UniversitySeoul Metropolitan Subway4 min
ChungmuroSeoul Metropolitan Subway9 min
Rental CarsSee rental cars from $57/day
2,151Reviews36Q+A100Room tips
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Popular mentions
We stayed at the hotel from Jan 24-28. It was during that time, that a terrible accident happened...there was a “FIRE”!!! It happened around 5 am when everybody’s asleep...whatever positive experience we had prior to the event...it was overshadowed by the stress caused by the tragedy. I would like to highlight the seriousness of the SAFETY ISSUES LACKING FROM A FIVE STAR HOTEL!!! To name a few: 1. THERE WAS NO FIRE ALARM 2. A single phone call was made to our room. 3. No fire sprinkler. 4. Total Lack of communication/updates from the staff with guests who made it to safe place. And rescue staff are all talking in their native language ONLY. Foreigners were definitely left clueless and alienated... 5. The staff were all standing and watching like a bystanders when the event was happening. 6. No safety protocol on hand DURING and AFTER a EMERGENCY SITUATION like this. I could go on forever...The amount of physical and emotional stress we had..was unimaginable! The experience was really a total letdown!…
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Date of stay: January 2020Trip type: Traveled as a couple
Helpful
Response from GrandAmbassadorSeoul, 프론트 매니저 at Grand Ambassador Seoul associated with Pullman
Responded Feb 15, 2020
Dear Loreta E, Greetings from Grand Ambassador Seoul Pullman Hotel. First of all, thank you for visiting our hotel on your precious day. We apologize for any serious concern caused by a sudden fire accident. And I hope you didn't suffer any fire damage. The hotel is very aware of the seriousness of this incident, and above all, the priority is on recovery and safety of guests and staff. The hotel will do its utmost to manage safety in the future and will do its best to prevent recurrence of safety accidents. Once again, I apologize for the trouble you had. When you visit our hotel again, we will serve you with a completely different Grand Ambassador Hotel. Thank you again. Sincerely,
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급작스런 화재 사고로 경황 없었을 것을 가만합니다. 홈페이지와 전화 불통, 예약 확인 불통 등 여러 점이 미숙했지만, 애써준 직원들 덕에 마음을 풀고 대체 숙소로 이동했습니다. 그러니까 아래 평가는 그랜드 앰버서더 서울이 아닌, 강남 노보텔에 대한 평가입니다. 강남 노보텔은 전반적으로 준비되지 못한 모습을 보여주었고 식사나 객실 청결 등에서 실망스러웠습니다. This result is for the replacement which is Gangnam Novotel, caused the fire accidents in Grand Ambassador Seoul.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GrandAmbassadorSeoul, 프론트 매니저 at Grand Ambassador Seoul associated with Pullman
Responded Feb 4, 2020
jeongk305 고객님께, 안녕하십니까, 그랜드 앰배서더 서울 풀만 호텔입니다. 먼저 갑작스런 화재사고로 고객님께 큰 불편을 끼쳐드려 대단히 죄송합니다. 어떤 말씀으로 위로를 드리고 또 양해를 구해야 하는지 엄두조차 나지 않는 상황입니다. 물론 고객님은 더 불안하셨고 당황하셨으리라 생각됩니다. 부디 직, 간접적으로 피해를 입지 않으셨기를 간절히 바랍니다. 이와 관련해서 저희 호텔은 최대한 빠른 시일내에 원인을 규명하고 다시는 같은 일이 재발하지 않도록 철저한 관리를 약속드립니다. 현재도 호텔 화재 감식이 진행되고 있어서 보다 명확한 답변을 드리기는 어려운 상황입니다. 부디 너그러운 마음으로 양해를 구하여 새로운 모습으로 고객님께 다시 인사드릴 수 있기를 바랍니다 송구한 마음으로 재차 사과의 말씀을 드립니다. 감사합니다.
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EXCEPTIONAL ! Great location (near Dongguk Univ. Subway station) although there's a hilly road between, it's quite troublesome if you're bringing many luggages with you. But other than that, great spacious and very clean room with fast free wifi. Also, free shuttle bus hourly to Myeongdong, Insadong, and Dongdaemun is a dealbreaker for us. Greatjob !
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from GrandAmbassadorSeoul, 프론트 매니저 at Grand Ambassador Seoul associated with Pullman
Responded Jan 23, 2020
Dear kkoesoemo, Warm greeting from Grand Ambassador Seoul associated with Pullman. Thank you for staying with us and taking your time for review. The positive comments you leave are a big motivation to our staff and have a positive impact on the numbers of guests who will visit in Seoul. Using subway to our hotel, it is recommended to exit #1 instead of #6. So you can reach the hotel on a smooth uphill road. We are also planning more various shuttle service especially on weekends. You can also use a new shuttle service on your next visit. Once again thank you for your comments and look forward to welcoming you back soon. Sincerely,
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Great location with excellent verity of food options, clean with premium room facilities for relaxing stay, easy to access to lol major attractions and markets at your free time. Happy to return any time.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from GrandAmbassadorSeoul, 프론트 매니저 at Grand Ambassador Seoul associated with Pullman
Responded Jan 22, 2020
Dear ronnyco1, Warm greeting from Grand Ambassador Seoul associated with Pullman. Thank you for staying with us and taking your precious time for review. We are so glad that you have shared your stay through Tripadvisor which is one of the most popular sites for travelers. Your comments are a big help in hotel choices for many travelers visiting Seoul. and you recommend our hotel among the hotels. We sincerely appreciate your effort and also not satisfied with this, but we will strive harder. Once again, thank you for your positive comments. We are looking forward to welcoming you back in Seoul Best regards,
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We stayed at the Grand Hotel Ambassador for 15 days and absolutely loved it. The room was very spacious, super clean and refurbished with all we needed. A plus was the minifridge, the Nespresso machine and the complimentary bottles of water (replaced every day). We did not buy the breakfast in advance but ended up eating at the hotel’s magnificent breakfast buffé almost every morning as it offered a wide range of delicious dishes (Western, Chinese, Japanese and Korean) with plenty of choices, even for our daughter who is vegan. My husband visited the gym a couple of times and was fully satisfied. Another service that we really appreciated was the complimentary shuttle service (running every hour) offered by the hotel to all guests to go to Seoul’s city centre. The best thing was however the staff, always extremely kind, helpful and professional. They all spoke English. We would in particular like to thank June Ahn who helped us navigate Seoul (a huge city) with his precious advice and his friendly manners. He truly made us feel at home. We will certainly stay at this hotel again when returning to Seoul! …
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Date of stay: December 2019
Helpful
Response from GrandAmbassadorSeoul, 프론트 매니저 at Grand Ambassador Seoul associated with Pullman
Responded Jan 20, 2020
Dear tizianas2016, Warm Greeting from Grand Ambassador Seoul associated with Pullman. Thank you for staying at our hotel for 15 days. We would like to appreciate for using many hotel facilities during your stay and praising. We do not think you can leave a detailed comments for every facilities, not simply satisfied without your interest in our hotel. Most of all, We are grateful to you for your compliment to our staff. It is strongly encouraging us for better service. For your next visit to Seoul, we want to be your first choice and as much as you trust us in service, we will strive ourselves for more enjoyable and memorable stay. Once again, Thank you for your sincere comments. Best Regards,
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PRICE RANGE
$140 - $617 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand ambassador seoul hotel seoul, grand ambassador hotel seoul, sofitel seoul, seoul grand ambassador hotel, seoul sofitel
LOCATION
South KoreaSeoulJangchung-dong / Jung-gu
NUMBER OF ROOMS
413
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Claim Your Listing Frequently Asked Questions about Grand Ambassador Seoul associated with Pullman
Which popular attractions are close to Grand Ambassador Seoul associated with Pullman?
Nearby attractions include Jangchungdan Park (0.2 miles), Jangchung Arena (0.3 miles), and Gwanghuidong Central Asia Street (0.3 miles).
What are some of the property amenities at Grand Ambassador Seoul associated with Pullman?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Ambassador Seoul associated with Pullman?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Ambassador Seoul associated with Pullman?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Ambassador Seoul associated with Pullman?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Grand Ambassador Seoul associated with Pullman?
Conveniently located restaurants include Agurang Kkokerang, Jyoti Restaurant Chungmuro, and CJ Food World.
Are there opportunities to exercise at Grand Ambassador Seoul associated with Pullman?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Ambassador Seoul associated with Pullman have an airport shuttle?
Yes, Grand Ambassador Seoul associated with Pullman offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Ambassador Seoul associated with Pullman?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Ambassador Seoul associated with Pullman offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Ambassador Seoul associated with Pullman?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.