service was amazing. The room and food was 5/5. The dry cleaning and laundry was done in less than 12 hours. Amazing! All the staff was so nice and genuinely helpful. I loved staying here even though it was only for 2 days. I took a carb here but did not need a car bc it was walkable in the surrounding areas.
The hotel is adjacent to the impressive COEX shopping centre and is a few minutes away from the nearest tube station. Whilst the hotel has an impressive lobby and the staff are very friendly, I am not sure if I would recommend it. Whilst immediately served at check-in, it took many minutes before my key was given to me. Even though all check-in info was given prior to my arrival, it took still several minutes to get actually checked-in. A friendly person was frantically typing away on their computer system. I do notice, how bigger the hotel chain (IHG) how longer the the check-in appears due to slow and probably outdated IT systems. Upon entering the room, I was rather disappointed. The rooms are very spacious but feels outdated. Dark green carpets with heavy. dark wooden furniture, it is not only an outdated combination, it makes the room feel dark and frankly the colour combination is pretty bad. Also the bathroom had the same, heavy interior feel to it. The bathroom amenities were very good and had high quality and the bed was also very good. For the price one pay, I think they are better options around in Seoul.…
My wife and I stayed at the Intercontinental COEX Seoul in January this year and it was excellent. The hotel is very large but at the same time very easy to move around. We had a Club Room and enjoyed the Club Lounge each evening. Everything is close by, if not, very affordable by subway train or Taxi. We found the subway train very easy to navigate and got round the city quite easy by using it. We had no need to use a Taxi and found it quite convenient to use the bus from and to the airport. The bus to the airport stops at the hotel.
Stayed at the hotel for the wedding. The room was spacious and the bed was comfortable. The bathroom needed renovations. The food at Asia(?) Restaurant was tasty. The breakfast buffet didn't have much selection compared to Grand Parnas Intercontinental. I have witnessed a guest flossing at the breakfast buffet! The guests sitting next to me seemed aldo disgusted at the sight. They left soon. So be aware.
Room had a fantastic city view, love the location of the hotel and superior service Super well taken care of the corona virus very clean and nice rooms Also, amazing peking duck was served at the 2nd floor Asian Fusion
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