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Andaz Seoul Gangnam

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854, Nonhyeon-ro, Gangnam-gu, Seoul 06022 South Korea
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (128)
Room & Suite (86)
Dining (21)
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A note from Andaz Seoul Gangnam
Updated 02/22/21

About

#86 of 712 hotels in Seoul
Location
Cleanliness
Service
Value
* JOGAKBO is RE-BORN on March 1 2021 * Andaz Seoul Gangnam’s Jogakbo Restaurant will be relaunched as a specialty dining & bar; , , and on 1 March. As if traveling through a trendy gourmet alley, enjoy a higher level of dining experience in each unique zone! * Welcome to Andaz Seoul Gangnam * Andaz Seoul Gangnam is conveniently located in the heart of Seoul Gangnam area with direct access to Apgujeong metro station. The hotel is nearby from affluent Cheongdam and Apgujeong neighborhoods where you can explore Korean Chic with luxury fashion and beauty, art museums and culinary delights. Andaz Seoul Gangnam houses 241 comfortable, contemporary, unique rooms in soothing shades of Turkish blue and ochre by award-winning Dutch designers Studio Piet Boon. The hotel’s 25 suites offer a separate living room, while the Gangnam Penthouse on the highest floor is an imaginative space for entertaining featuring an additional vast terrace, bar, kitchen, dining area for 20 and TV den.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Wifi
Hot tub
Indoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Korean

Location

Full view
100Great for walkers
Grade: 100 out of 100
56Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
259Reviews1Q+A1Room tip
Traveler rating
  • 168
  • 47
  • 18
  • 8
  • 18
Time of year
Traveler type
Language
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Popular mentions
jasminjahir wrote a review Apr 2021
Dubai, United Arab Emirates1 contribution
Very happy with the staff and the quality of the room. Staff really helped me a lot and always asked if I needed anything. I would have liked more variety on the room service menu - for example gluten free vegetarian options. The staff were so good in finding a clinic for me to do a covid test for my flight home and made the appointment for me and arranged a taxi. I would come here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Andaz Seoul Gangnam, 제너럴 매니저 at Andaz Seoul Gangnam
Responded 1 week ago
Mr/Ms. Jasminjahir, Warm greetings from Andaz Seoul Gangnam. We truly appreciate your review. We will most certainly share your review with our Room Service and Rooms department staff. We were an honor to be able to serve you. Thank you so much again, and we look forward to welcoming you again in the near future. Best Regards,
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David L wrote a review Apr 2021
Shanghai, China3 contributions
As always with new hotels the software is lousy - very nice hardware but service, attention to detail, and customer care lacking - this is an ever growing feature of Hyatt Group hotels these days I must say
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Andaz Seoul Gangnam, 제너럴 매니저 at Andaz Seoul Gangnam
Responded 4 weeks ago
Dear DavidIQ8269IQ, Warm greetings from Andaz Seoul Gangnam. Thank you for taking the time to complete the customer satisfaction survey after your recent stay with us. However we regret that your stay was unpleasant due to our service. We would like to extend our sincere apologies for all the inconveniences and we thank you once again for valuable feedback in order for us to further improve our services. Should you have any inquiry, please do not hesitate to contact us. seoulgangnam@andaz.com Sincerely,
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Hyunje Jo wrote a review Apr 2021
Seoul, South Korea515 contributions726 helpful votes
Meal budget per person (without drinks) Category 2 (under 120000 KRW, 100 USD) Even though the dishes are tasty, it must be the worst experience for a guest ever! If we order 4 course menu, but if the 3 pieces of abalone comes, what we should do? Should we fight for it one another?? (The waitress says, it is normal, even though all other dishes are four as being ordered) If we can not be properly served from our waitress at all (even an eye contact impossible) and (after having  been asked the car plate number for registering parking hour) but if the waitress could not remember my car plate number or if she dropps my spoon by her mistake but never say sorry?? And etc..
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Date of stay: April 2021Trip type: Traveled with friends
5 Helpful votes
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Response from Andaz Seoul Gangnam, 제너럴 매니저 at Andaz Seoul Gangnam
Responded 4 weeks ago
Dear Worldtravellist, Warm greetings from Andaz Seoul Gangnam. All of our Andaz hosts were excited to welcome you and expected to make your dining experience memorable. However, we regret that your dining experience was unpleasant due to our service and menu. We have considered your comment carefully and have shared your feedback concerning the service with the relevant team so that they can make improvements. Basically, our four-course menu provides three pieces of abalone, but when there is a party of four people, we are supposed to make this clear to our guests first. This way, our guests can let us know if they would like to place an additional order. To prevent similar situations from occurring in the future, we have reviewed and reorganized the related guidelines and provided updated training to our associates. Once again, we deeply apologize and thank you very much for your feedback. Should you have any inquiries, please do not hesitate to contact us. Sincerely,
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Jesus Medrano wrote a review Mar 2021
Sacheon, South Korea1 contribution
The staff at the Andaz hotel is excellent and provides an environment that makes you feel right at home. Of all the hotels I have visited in the Seoul area the Andaz is clearly the best in every aspect. The staff at the hotel will never let you down.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Andaz Seoul Gangnam, 제너럴 매니저 at Andaz Seoul Gangnam
Responded Apr 2, 2021
Warm greetings from Andaz Seoul Gangnam! We truly appreciate your precious review. We will most certainly share your review with our staffs! Your review will encourage them. We were an honor to be able to serve you, and we were really glad to you about feel at stay home, like home sweet home! Thank you so much again, and we look forward to welcoming you again in the future. Best regards,
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JumpJet35 wrote a review Mar 2021
Coppell, Texas7 contributions16 helpful votes
We have stayed at many hotels and resorts worldwide but the Andaz Seoul Gangnam stands out for its service and outstanding staff who genuinely enjoy their job and care for their guests. We recently stayed there on my wife’s birthday and every request was met to exact expectation. They made us feel like family while there. Our sincere thanks to the entire staff and their management, notably Janice Seo at the front desk, Amy Lee and Glen Kim at Jogakbo, and JiYoung Won at the fitness/spa center who showed such care and concern when my young son had a collision with another guest while swimming in the pool. The hotel is in a very convenient location next to the Apgujeong subway station. It has a beautiful in house flower shop and is directly connected to several excellent restaurants in the underground floor. The buffet breakfast is great. The rooms are spotless and comfortable with very thoughtful layouts and every necessary amenities. We appreciated the room lighting options and clearly labeled switches conveniently located bedside. The pool and fitness center are first class with easy access and thorough Covid screening. The underground self parking is very convenient. We only have one minor note. The lounge next to the lobby cooks and serves garlicky dishes at lunch and in the afternoon, and the smell can be overwhelming, which conflicts with the Hyatt signature fragrance in the lobby and elevators. The staff at the Andaz makes us want to come back and we will do so very soon!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Andaz Seoul Gangnam, 제너럴 매니저 at Andaz Seoul Gangnam
Responded Mar 23, 2021
Dear JumpJet35, Warmest greetings from Andaz Seoul Gangnam! We truly appreciate your precious review! Once again, congratulations on your wife's birthday. Dutch creative team Piet Boon Studio created the unique interiors of Andaz Seoul Gangnam. We will most certainly share your review with our staff! Your review will encourage them. We were an honor to be able to serve you. And we'd like to carefully ask, is your son okay now? Hope your family is always healthy during this COVID-19. Thank you so much again, and we look forward to welcoming you again in the future. Best regards,
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Previous
PRICE RANGE
$228 - $288 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoulSinsa-dong (Gangnam-gu) / Gangnam-gu / Apgujeong / Cheongdam
NUMBER OF ROOMS
241
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Frequently Asked Questions about Andaz Seoul Gangnam
Which popular attractions are close to Andaz Seoul Gangnam?
Nearby attractions include Hyundai Department Store Apgujeong Main (0.1 miles), CGV Apgujeong (0.08 miles), and Soo Bone (0.05 miles).
What are some of the property amenities at Andaz Seoul Gangnam?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Andaz Seoul Gangnam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Seoul Gangnam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Andaz Seoul Gangnam?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Andaz Seoul Gangnam?
Conveniently located restaurants include New Delhi, Meal top, and Gangnam Myeonok.
Are there opportunities to exercise at Andaz Seoul Gangnam?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Andaz Seoul Gangnam have an airport shuttle?
Yes, Andaz Seoul Gangnam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Andaz Seoul Gangnam located near the city center?
Yes, it is 1.0 miles away from the center of Seoul.
Are any cleaning services offered at Andaz Seoul Gangnam?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz Seoul Gangnam offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.