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Lotte City Hotel Mapo

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Lotte City Hotel Mapo
Lotte City Hotel Mapo
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946 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Hong Kong, China
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was the fifth times I stayed in Lotte City Hotel Mapo, but this was the first time I got free early check-in to my room. I always travel between Hong Kong and Seoul, and to save time, I always take the mid-night flight which I will arrive at the hotel in the morning. After the tiring mid-night flight, I... More 

Review collected in partnership with this hotel

Helpful?
Thank samY2731RZ
CA
Level Contributor
111 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location works well with easy access to metro and the shops under the hotel- various food, coffee options and a good supermarket for staples to take to your room, if desired. My main issue with the hotel is the lack of any real ambience or useful lobby area. There are three rather unwelcoming long seating benches by check in,... More 

Helpful?
Thank fifraser
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for coming to visit our hotel and taking the time to write a review. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities and services. Your review will be definitely helpful for for... More 

NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room size is adequate but it is a very convenient location. There are several restaurants and a Lotte Mart in the basement. Great for business people who are usually tired after a long day. Don't need to wander too far for good food. Good bbq place across the street too. I would stay here again. But I do think they... More 

Review collected in partnership with this hotel

Helpful?
Thank JCPLNY
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. I'd love to hear that you're satisfied with location of hotel. Also we do offer laundry service. Inside closet, there are laundry bag with form. Maybe you can use laundry service next... More 

Hilversum, The Netherlands
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The reason I am not giving 5 stars, is because the staff didn't want to help me properly it seems, probably because they were following hotel policy. I asked if there were any nice restaurants outside, since I didn't see many on my way there. They replied with advertising their own restaurant (which is also the breakfast area). After I... More 

Helpful?
Thank AstridHunt
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. Our sincere apologies for the disappointment caused regarding unapproach services, as it was certainly not our intention to cause any frustration during your stay. Our hotel always try hard to make your... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good: Staff are very friendly who can speak very well English. Room is clean. Very convenience to take subway, basement is already subway station. Also, basement has a big Lotte supermarket, few small restaurants and coffee shops. Besides, room has universal plugs and hotel has coin laundry. Bad: Shampoo, conditioner and shower gel’s quality is only soso. I bought my... More 

Helpful?
Thank Polly N
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. I'd love to hear that you're satisfied your staying at our hotel. Our hotel always try hard to make your stay perfect and beautiful, so we hope that you had a wonderful... More 

Bad Saeckingen
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was clean and everythying worked well. The breakfast offered a broad variety of dishes so a start in the new day was excellent. The check in and the check out service was also friendly and fast. Whenever there appeared questions the service was available for further assistance.

Review collected in partnership with this hotel

Helpful?
Thank eugenh323
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your stay with our hotel, and we were very happy to hear your feedback about our hotel. We glad to hear that you satisfied with our services. In addition to your satisfaction, we always try hard to develop high quality of our hotel service. We are eagerly looking forward... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

The front deskstaff were exceptionally kind and helpful in my first time oversees with their advice, communications,tours and transportation needs. Solah Yang was very patient and helped me bridge communications as her English was excellent. She made a limited traveler very comfortable. Victor Lim was also very effective in helping with the airport transportation and understanding the schedules. All the... More 

Review collected in partnership with this hotel

Helpful?
Thank M870MDjanem
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for coming to visit our hotel and taking the time to write a review. Such a pleasure to read your glowing review and I’m delighted to note of your thorough enjoyment following your stay at LOTTE City Hotel Seoul Mapo. Also your encouraging reveiw and compliments for front desk staffs... More 

Irvine, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

. Modern design interior room & bath . Appropriate space design - not so tight . Clean utility maintenance . Quiet and Safe . Nice view (if your room positioned toward the Gongduk intersection) . Kind & gentle employees - fast response on my call (asking) . Some coupons serviced, depending on the contract: like movie ticket, coffee shop, beach... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 748pjc
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for coming to visit our hotel and taking the time to write a review. Also your encouraging reveiw and compliments for front desk staffs will motivates us to continue to create lasting memories for our guests. And we greatly appreciate your honest feedback and we will be taking them into... More 

Ridgecrest, California
1 review
3 of 5 stars Reviewed 5 weeks ago

I have been to Lotte City Hotel in Guro, which was a pleasant experience overall. Everything about Guro hotel had to offer, Mapo did not. It just feels a "lacky" in every aspect, and it really hit bad spot when I got into the room. The room smelled like cigarette, the sheet smelled like cigarette, and was just not very... More 

Review collected in partnership with Amoma.com

Helpful?
Thank myung_chang
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. First of all, I am deeply sorry about your inconvenience in regard to the overall services of hotel. Which is surprising, Because when the room has a problem, we always try to change other room right away except full house. Apparently we'll educated our staff and It won't happen again. And I... More 

Madrid, Spain
1 review
5 of 5 stars Reviewed June 9, 2016

I stayed at lotte city hotel mapo for 3 nights and it was really nice. Room was a bit small but clean and had a good bath tub. Swimming pool was on the 4th floor and was empty in the early morning so I could use it like private. Reception staffs were very nice, spoke english well. They helped me... More 

Helpful?
Thank Diegorodriguezz
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. I'd love to hear that you're satisfied your staying at our hotel. Our hotel always try hard to make your stay perfect and beautiful, so we hope that you had a wonderful... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Lotte City Hotel Seoul Mapo is a room-specific premium business hotel for both business customers and tourists at home and abroad. It has an advantage of using very convenient public transportations including an airport railroad and subway, and has an easy access to downtown Seoul and tourist attractions within the city. In particular, it is located with 10 minute``s drive by car away from the financing and business district Yeouido and the Seoul Station and very close to Seoul`s major universities like Yeonsei University, Seogang University, Ewha Woman's University and Hongik University. You can enjoy yourself with rest at leisure and successful business by virtue of our differentiated service and newest facilities as good as any five star hotels including business conference rooms, a fitness center and an indoor swimming pool. ... more   less 

Additional Information about Lotte City Hotel Mapo

Address: 109 Mapo-daero, Mapo-Gu, Seoul 04146, South Korea
Location: South Korea > Seoul
Price Range: $116 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotte City Hotel Mapo 4*
Number of rooms: 284
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Seoul
#20 Family Hotel in Seoul
#24 Business Hotel in Seoul
#47 Luxury Hotel in Seoul
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