Hotel Charm
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About
3.5
#241 of 451 hotels in TbilisiLocation
4.4
Cleanliness
3.5
Service
3.7
Value
3.5
Our beautiful hotel is situated in the heart of Tbilisi’s old town. Its antique interior, warm and friendly atmosphere and unbeatable location makes guests return to us year after year. This family-run guesthouse offers a unique mixture of comfort and genuine Georgian culture. Breakfast you enjoy in a beautiful environment of ancient antiques and our second-floor terrace offers a splendid view of Tbilisi’s old parts. This hotel always makes the greatest effort to meet your individual needs, to create a memorable stay for you in Tbilisi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Shuttle bus service
Room features
Air conditioning
Private balcony
Room service
Kitchenette
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Centrally Located
Location
11 Chakhrukhadze Street, Tbilisi Georgia
81Reviews0Q+A13Room tips
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Detailed Reviews
The folks at Charm Hotel really made my stay perfect. This was such a good find: conveniently located in the old city with all the big sites within walking distance, a very reasonable rate, and spectacular service. The owner Nino was extremely charming herself and made my stay at the hotel feel like it was home. My room was clean and comfortable with a nice view, and the included breakfast was hearty. They even arranged transport for me to go to Armenia, and gave really helpful tips on sites to see, restaurants to visit, etc. Free speedy wireless too. Finally, I loved the style of the hotel: great collection of classic Georgian furniture, especially the dining hall with its lovely fireplace.
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Date of stay: March 2011Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location isn't everything; Hotel Charm is in a part of Old Tbilisi that is undergoing extensive, and extremely-long term, renovations. The hotel is, as has been noted, in the middle of a construction site (which isn't as interesting as it might seem; in fact the steep trench you have to maneuver to reach the unmarked doors of the hotel effectively rules out the hotel for large numbers of people). The hotel, however, is well-located: you are walking distance from many of the more interesting sights in town. There are also good, many good, cafes and restaurants nearby. There are also many other hotels within walking distance of Old Tbilisi that aren't on dilipated streets and in a construction zone.
There are interesting pieces of furniture and curious art scattered in the hotel's public areas. The rooms thermselves are badly in need of updating: beaten up furniture, old sheets and blankets, and very worn towels do not add up to charming, rather, overall, the hotel has a depressing feel about it. I might also add it isn't cheap: the prices are not clearly determined, but a standard double seems, seems, to start at around 80 US (including taxes). For Tbilisi, this is a bit on the high side.
The breakfast is served downstairs. It isn't bad, simple but filling. Usually they'll offer eggs (scrambled if you'd like), various cheeses, meats, breads, jams, etc. Turkish coffee is well-done.
The staff is helpful, when asked, but they won't go out of their way to offer advice, etc.
I'd skip this hotel; Tbilisi has lots to offer at more reasonable prices and in equally good locations.
There are interesting pieces of furniture and curious art scattered in the hotel's public areas. The rooms thermselves are badly in need of updating: beaten up furniture, old sheets and blankets, and very worn towels do not add up to charming, rather, overall, the hotel has a depressing feel about it. I might also add it isn't cheap: the prices are not clearly determined, but a standard double seems, seems, to start at around 80 US (including taxes). For Tbilisi, this is a bit on the high side.
The breakfast is served downstairs. It isn't bad, simple but filling. Usually they'll offer eggs (scrambled if you'd like), various cheeses, meats, breads, jams, etc. Turkish coffee is well-done.
The staff is helpful, when asked, but they won't go out of their way to offer advice, etc.
I'd skip this hotel; Tbilisi has lots to offer at more reasonable prices and in equally good locations.
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Date of stay: April 2012Trip type: Traveled with family
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel Charm is a house converted to a 'boutique' guest house in the Old Town section of Tbilisi.
My room was a dusty relic from a bygone age, complete with two 23 branch chandeliers with 2 working bulb out od 46, complete with a white Steinway Grand piano. Something out of a 40's film set. Facilities at best average, but good location for exploring the Old Town.
Breakfast poor, wifi spasmodic, and entering and leavin the building problematical at best.
My room was a dusty relic from a bygone age, complete with two 23 branch chandeliers with 2 working bulb out od 46, complete with a white Steinway Grand piano. Something out of a 40's film set. Facilities at best average, but good location for exploring the Old Town.
Breakfast poor, wifi spasmodic, and entering and leavin the building problematical at best.
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Date of stay: May 2014Trip type: Traveled solo
Rooms
Service
Sleep Quality
Room Tip: It would appear all rooms are spacious, and basic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For $40 a night, I got a dirty room and a bath that I shared with the other guests and the owners. I was covered with bites in the morning. I hope they were mosquitoes. The pillows and bedding were definitely held over from Soviet times. I could tell by the design and how worn they were. I can't imagine how many dust mites are in a pillow from before 1991. The owners had the room next door and blasted the same song over and over for many hours throughout the night. Then the guests roared in and had their own noisy party. The worst was when I went to pay. The sweet housekeeper was the only one awake at 9:30 AM. I had asked about paying in dollars and they had agreed. But the housekeeper did not have change in dollars. She went to wake up the "manager" and he just gave her Lari. And not the right amount,either. I said I did not want Lari as I was leaving. "That was all she had", she said. Then she needed change from me in Lari. The manager did not keep $20 in change in the hotel. The poor lady had to spend 15 minutes on the street looking for change for me. It took me 30 minutes to pay, and the whole time the manager was upstairs getting his beauty sleep instead of taking care of customers. If you stay at this place, you can expect very poor service, a dirty room and bath and a mediocre breakfast. I am sure there are many wonderful guesthouses with great hosts in Tbilisi. This is not one of them.
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Date of stay: October 2012Trip type: Traveled solo
Value
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Location
Cleanliness
Service
Sleep Quality
Room Tip: I had to share a room with owners on the top floor. I do not recommend this!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surprised this hotel is still open for business; disappointed that we mistakenly stayed here in June. The hotel is in the middle of a zone of construction involving 100% of the buildings on all sides; the hotel itself is under construction. The hotel interior has been badly neglected: dirt, pealing paint, mold, and outdated mattresses. The AC made noise, but only lowered the room temperature by one degree. We moved to a different hotel that met all of our needs.
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Date of stay: June 2012Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went here as the place we wanted Skadavelli guesthouse was full and this place is close by. The cost was much higher 100GEL. The hotel was not clean and we woke up with many bed-bites all over our bodies. There was a party going on most of the night by hotel owners and what seemed to be friends of theirs and the noise was awful so we got very little rest/sleep which was bad as the next day we needed to be refreshed for an early start and long day travelling. The bathroom is dirty, dark dank and unappealing. The place is misleading to travellers as from the outside it looks great- bottom line is don't stay here
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Date of stay: October 2012Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: go to skadevelli instead
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had been knowing the Charm for many years. The hotel had been sold to another owner or whatsoever, which means : new staff.
There is room N1. 1-now 100 USD, room Nr. 2 with view to the uncomforable balcony 90 USD, room Nr. 3 with a strange bathroom (you'll wait ages for getting warm water) and, last but not least, three smaller rooms under the roof sharing one plastic cabin as a bath room for 60 USD each. All incl. breakfast in a room full of antiques.
I left the hotel after one night since the prices are beyond every imagination. In my room under the roof there was an AC box causing noise so I switched it off but then it became hot. It is characteristic for georgia that some hotels wchich used to be the first ones at the market did not understand that refurbishing and fair pricing form part of market economy. PS: Prices mentioned at the homepage are from the prevoius owners and all but true.
There is room N1. 1-now 100 USD, room Nr. 2 with view to the uncomforable balcony 90 USD, room Nr. 3 with a strange bathroom (you'll wait ages for getting warm water) and, last but not least, three smaller rooms under the roof sharing one plastic cabin as a bath room for 60 USD each. All incl. breakfast in a room full of antiques.
I left the hotel after one night since the prices are beyond every imagination. In my room under the roof there was an AC box causing noise so I switched it off but then it became hot. It is characteristic for georgia that some hotels wchich used to be the first ones at the market did not understand that refurbishing and fair pricing form part of market economy. PS: Prices mentioned at the homepage are from the prevoius owners and all but true.
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Date of stay: August 2010Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose this hotel cos the latest version of LP recommends this hotel. But after staying 1 day, I don't understand this hotel is charming. First, this hotel is not cheap, 50 Euro. With this price, I expect there is basic room service. At least, the housekeeper will tidy up the bed. But the answer is NO. Second, the breakfast is very basic. Just bread, eggs, and tea. That's all! Third, as I said, it claims to be a hotel. But there is no TV. The only thing I appreciate is English-speaking manager. He is very helpful and nice. But he is available after the evening. In the morning, only housekeeper is there. But she does not speak English. It is not her fault. The big problem she only pushed me to pay money but she did not take up her basic duty.
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Date of stay: August 2014Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel as our normal accommodation Skadeveli was full. We must have been given the worst room in the hotel on the first floor. The room was a reasonable size but..........
Firstly the door surrounds and most of the wall to the bathroom was damp and mouldy. See photos. The room was not clean, the double bed was really uncomfortable to the extent that my husband and I could not sleep! The linen on the bed was of a questionable cleanliness and it just fitted the bed. The bathroom-ensuite was not clean. There was very old mould around the bath see photos. The breakfast room was in the basement and was like a dungeon. Overall not "Charming" at all. It is a pity as the location in central old town is good and the exterior has been renovated as is the street. I would not recommend this hotel at all. Try Skadeveli. for a low cost clean and excellent experience of old Tbilisi.
Firstly the door surrounds and most of the wall to the bathroom was damp and mouldy. See photos. The room was not clean, the double bed was really uncomfortable to the extent that my husband and I could not sleep! The linen on the bed was of a questionable cleanliness and it just fitted the bed. The bathroom-ensuite was not clean. There was very old mould around the bath see photos. The breakfast room was in the basement and was like a dungeon. Overall not "Charming" at all. It is a pity as the location in central old town is good and the exterior has been renovated as is the street. I would not recommend this hotel at all. Try Skadeveli. for a low cost clean and excellent experience of old Tbilisi.
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Date of stay: August 2013Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Be careful here as I do not think all rooms are of equal quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival (on extremely rough-surfaced streets,) we were shocked to see that the two buildings adjacent to the hotel had been recently razed, leaving big holes, big machines, rubble, and dust over what used to be a picturesque balcony/terrace... Our room, though big, was definitely not the freshest, most cheerful-looking one . In the circumstances it wasn't worth the $60 we were charged (after haggling) though breakfast & service were good. The services offered (airport taxi, excursions, city map) were grossly overpriced but it's part of the game, so just be warned...
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Date of stay: August 2011Trip type: Traveled with friends
Value
Cleanliness
Service
Sleep Quality
Room Tip: Just ask to see the rooms available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
charm hotel tbilisi
LOCATION
GeorgiaTbilisi
NUMBER OF ROOMS
7
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Frequently Asked Questions about Hotel Charm
What are some of the property amenities at Hotel Charm?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Hotel Charm?
Guests can enjoy free breakfast during their stay.
Does Hotel Charm have airport transportation?
Yes, Hotel Charm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Charm?
Yes, dry cleaning and laundry service are offered to guests.