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11 Chakhrukhadze Street, Tbilisi Georgia
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About

#181 of 575 in Tbilisi
Location
4.4
Cleanliness
3.5
Service
3.7
Value
3.5
Our beautiful hotel is situated in the heart of Tbilisi’s old town. Its antique interior, warm and friendly atmosphere and unbeatable location makes guests return to us year after year. This family-run guesthouse offers a unique mixture of comfort and genuine Georgian culture. Breakfast you enjoy in a beautiful environment of ancient antiques and our second-floor terrace offers a splendid view of Tbilisi’s old parts. This hotel always makes the greatest effort to meet your individual needs, to create a memorable stay for you in Tbilisi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Shuttle bus service
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Room features
Air conditioning
Private balcony
Room service
Kitchenette
Room types
Non-smoking rooms
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11 Chakhrukhadze Street, Tbilisi Georgia
81Reviews0Q+A13Room tips
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Miriahm D wrote a review Jan 2015
Boulder, Colorado1122 contributions498 helpful votes
This lovely "relic from a bygone age" is indeed a totally accurate description. You can feel what a cool elegant home this once was. When I started looking at what would be needed to bring this place up to "really charming", I understood why it hadn't been done, an overwhelming, even Herculean task. But for the price it is charming. Our ensuite bathroom was totally acceptable, with a good pressure, hot water shower. and yes there was mold. I'm from Hawaii and can say a lot about mold, it is pervasive and difficult, and there is always more than you see. The rooms could definitely use new mattresses, and new pillows and bedding, that would go a long way to improving this guesthouse. And although the breakfast was a bit on the indifferent side, it was adequate,WiFi was a possibility, just not consistently. On the plus side, the manager, a young enthusiastic fellow, was quite simply a hoot. Very helpful and willing to arrange a car and driver-- and he rode with us, to Mt. Kazbek,to the wine country.and return. The most memorable place he took us was a dilapidated place on the side of the rode, a place you would not have stopped at on your own, that he claimed made the best khinkali. And by God, I think he was correct, they were delicious, and the atmosphere was delightfully "get down". I would stay here again!
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Date of stay: September 2014
Value
Rooms
Service
Trip type: Traveled
Room Tip: Don't accept basement room
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GSB4681 wrote a review Oct 2014
Sydney, Australia34 contributions37 helpful votes
The hotel Charm is a house converted to a 'boutique' guest house in the Old Town section of Tbilisi. My room was a dusty relic from a bygone age, complete with two 23 branch chandeliers with 2 working bulb out od 46, complete with a white Steinway Grand piano. Something out of a 40's film set. Facilities at best average, but good location for exploring the Old Town. Breakfast poor, wifi spasmodic, and entering and leavin the building problematical at best.
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Date of stay: May 2014
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Service
Sleep Quality
Trip type: Traveled
Room Tip: It would appear all rooms are spacious, and basic
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wilsonp858 wrote a review Aug 2014
42 contributions5 helpful votes
I chose this hotel cos the latest version of LP recommends this hotel. But after staying 1 day, I don't understand this hotel is charming. First, this hotel is not cheap, 50 Euro. With this price, I expect there is basic room service. At least, the housekeeper will tidy up the bed. But the answer is NO. Second, the breakfast is very basic. Just bread, eggs, and tea. That's all! Third, as I said, it claims to be a hotel. But there is no TV. The only thing I appreciate is English-speaking manager. He is very helpful and nice. But he is available after the evening. In the morning, only housekeeper is there. But she does not speak English. It is not her fault. The big problem she only pushed me to pay money but she did not take up her basic duty.
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Date of stay: August 2014Trip type: Traveled
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AgBiz wrote a review Jul 2014
Istanbul, Turkey36 contributions23 helpful votes
Great location, quick response to reservation enquiries. Funky interior, don't stay here if you want modern faciltieis. Lovely balcony for guests on the 1st floor. I stayed in Room 6 which is the attic, the room has three single beds that aren't very comfortable or long enough (I'm 1.8 meters, not so tall). The A/C takes time to cool room 6 down. The young man who was manager at the hotel was a nice guy but could be slow to open the door (its always locked), and didn't "have" any change when I paid the bill. A bit hard to find, look for 9 Chakrukhadze, and then turn down alley. No sign on hotel, just a paper stuck to the door that says "Hotel Charm".
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Date of stay: July 2014
Location
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Trip type: Traveled
Room Tip: That Steinway room on the ground floor looks great. Room 6 only for non-couples!
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loups69 wrote a review Jun 2014
Lyon, France19 contributions8 helpful votes
This hotel is right in the historic center, in a traditional building near Anchiskati church and the clock tower. The surroundings are quiet, it is in a small street with almost no traffic. The room was spacious and comfortable on the first floor, with large windows. The staff were very friendly and helpful. Good value.
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Date of stay: May 2014Trip type: Traveled
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johannapopjanevski wrote a review Nov 2013
Stockholm, Sweden2 contributions1 helpful vote
I would like to respond to some of the negative comments and reviews below, which I found unfair. I have stayed at Charm on numerous occasions, including during a nearly one year long work-related stay in Georgia a few years ago, and can assure travellers who come to Tbilisi that the hotel is full of charm and warmth. Unluckily, the hotel, just like the rest of the area, has undergone heavy construction over the last couple of years. From what I have understood this is more of a government project than an initiative of the owners themselves and they have, naturally, been unable to halt business because of this. Therefore, I am sure that any discomfort due to this is and has been temporary, and that the hotel will soon be back to its charming self. As a regular traveller I have stayed in many hotels, but Charm is by far the most friendly place I have stayed in. The rooms in my experience are very clean, the staff is great (all of them, from the cleaners to the managers, will truly do their best to help you with anything), and the location is unbeatable. Their newly expanded terrace is an amazing spot to hang out at, and has a gorgeous view of the rooftops of old town. All in all, Charm offers a truly authentic experience of Georgia, a country where not everything is perfect, but which makes you come back time and again. As a now permanent resident of Tbilisi with my own apartment I still drop by the hotel when I can to say hello to the staff. Ask for Nino, she speaks very good english and will always make time for you. /Johanna
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Date of stay: June 2013Trip type: Traveled
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ChristineAlstonville wrote a review Sep 2013
Alstonville21 contributions35 helpful votes
We stayed at this hotel as our normal accommodation Skadeveli was full. We must have been given the worst room in the hotel on the first floor. The room was a reasonable size but.......... Firstly the door surrounds and most of the wall to the bathroom was damp and mouldy. See photos. The room was not clean, the double bed was really uncomfortable to the extent that my husband and I could not sleep! The linen on the bed was of a questionable cleanliness and it just fitted the bed. The bathroom-ensuite was not clean. There was very old mould around the bath see photos. The breakfast room was in the basement and was like a dungeon. Overall not "Charming" at all. It is a pity as the location in central old town is good and the exterior has been renovated as is the street. I would not recommend this hotel at all. Try Skadeveli. for a low cost clean and excellent experience of old Tbilisi.
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Date of stay: August 2013
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Trip type: Traveled
Room Tip: Be careful here as I do not think all rooms are of equal quality
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ZurichChrisG wrote a review Sep 2013
Geneva, Switzerland56 contributions58 helpful votes
The location is the biggest asset of this little hotel: it's right in the center of the lovely old city. It's a charming place with nice people. However don't expect any of the ammenities of a classic middle range hotel. The bathrooms are bad, the breakfast is poor and the cleanliness of the rooms could be better, To sum it up it is a centrally located charming backpacker hotel. If it would be better appointed it has the potential to become a real gem.
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Date of stay: June 2013
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Trip type: Traveled
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Jacqueline W wrote a review Jun 2013
Toronto, Canada15 contributions7 helpful votes
We extended our Tbilisi stay by one day and wound up here when our much nicer hotel was full. Our room was on the ground floor, and the person on the front desk talked loudly on her phone all night (which was not even on vibrate!)...she woke us up probably three times. The construction was also very, very loud, though it ended at night. The best part of the hotel was the doorknobs (actually charming!) and the shower that looked like a space ship - except that it didn't dispense hot water for about half of the time. Wifi signal was good. Breakfast was okay, but served in a kind of a dungeon. We paid about $65 US for a very large room and breakfast, and it still felt like a bit of a rip off. Everyone we met who worked there was very nice...but man this place needs some work.
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Date of stay: May 2013
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Trip type: Traveled
Room Tip: Don't sleep on the ground floor!
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Diane B wrote a review Oct 2012
Koblenz, Germany7 contributions8 helpful votes
For $40 a night, I got a dirty room and a bath that I shared with the other guests and the owners. I was covered with bites in the morning. I hope they were mosquitoes. The pillows and bedding were definitely held over from Soviet times. I could tell by the design and how worn they were. I can't imagine how many dust mites are in a pillow from before 1991. The owners had the room next door and blasted the same song over and over for many hours throughout the night. Then the guests roared in and had their own noisy party. The worst was when I went to pay. The sweet housekeeper was the only one awake at 9:30 AM. I had asked about paying in dollars and they had agreed. But the housekeeper did not have change in dollars. She went to wake up the "manager" and he just gave her Lari. And not the right amount,either. I said I did not want Lari as I was leaving. "That was all she had", she said. Then she needed change from me in Lari. The manager did not keep $20 in change in the hotel. The poor lady had to spend 15 minutes on the street looking for change for me. It took me 30 minutes to pay, and the whole time the manager was upstairs getting his beauty sleep instead of taking care of customers. If you stay at this place, you can expect very poor service, a dirty room and bath and a mediocre breakfast. I am sure there are many wonderful guesthouses with great hosts in Tbilisi. This is not one of them.
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Date of stay: October 2012
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Sleep Quality
Trip type: Traveled
Room Tip: I had to share a room with owners on the top floor. I do not recommend this!
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ALSO KNOWN AS
charm hotel tbilisi
LOCATION
GeorgiaTbilisi
NUMBER OF ROOMS
7
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Frequently Asked Questions about Hotel Charm
What are some of the property amenities at Hotel Charm?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Hotel Charm?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Charm?
Yes, free parking is available to guests.
Does Hotel Charm have an airport shuttle?
Yes, Hotel Charm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Charm have airport transportation?
Yes, Hotel Charm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Charm?
Yes, dry cleaning and laundry service are offered to guests.