I usually dont write much about hotels and i am staying in quite a lot 4 and 5 star hotels worldwide per year. even though this isnt a super posh hotel and rather a cozy family run boutique hotel i have to say it must have been the best service in a hotel i ever encountered in my 25 years of travelling. it is exceptionally well run and all the staff members have been more helpful and attentive than anyone could ever ask for. During my 7 days stay they fixed occuring issues always immediatly and have been basically reading my mind and offered help before i even could ask when it came to taxis, food, payments, cleaning and whatever you could think of. Just exceptional, especially because i am usually very critical of the service industry.
I spent 10 days at the Hotel British House in September 2022 while I explored Tblisi. It was a wonderful stay. The hotel room was large, clean and characterful, the staff were unfailingly friendly and helpful and the hotel ideally placed for exploring the city. The breakfasts were ample and tours and taxi pick ups arranged by the hotel were reasonably priced and punctual.
A lovely family run hotel with exceptional service. Ever so friendly and they speak excellent English. The rooms were really clean with Georgian style furniture. Breakfast was very generous with pancakes, bread, ham and cheese and really fresh fruit. The location was safe and the rooms were air conditioned and very quiet. A short walk to good restaurants and to the centre.
The hotel is located in a quiet part of the city center. Many sightseeings are in a walking distance. Metro, buses, cafes and shopping are also close-by. Staff is very friendly, polite and helpfull. The room was clean, comfortable and beautifull. If we will be in Tbilissi we'll stop in this hotel again.
This family-run boutique hotel became our home away from home as we traveled in Georgia. The neighborhood and location are perfect, with easy access to restaurants and the Metro. We had a lovely room always impeccably clean. We are so grateful to our hosts, who helped us with airport transportation, travel logistics, and overall kindly welcomed us each day during our stay.
Our time at this hotel was so comfortable, not only because of the impeccable cleanliness and physical comfort of our room, but the incredible service of the staff. It felt like a family run bed and breakfast, with a very personable touch. They went out of their way to make us feel welcome and answer any questions or requests we had. When my father was unable to make the trip due to covid, they even gifted as a little bottle of Georgian wine as a courtesy to deliver to him as a gift! It goes without saying that the location was impeccable, we barely even needed to use taxi or public transit (we are avid walkers) because of the centrality of the location. I loved being in a lived in neighbourhood close to so many hip new restaurants, and faaaar from the tourist bustle.
A very unique boutique hotel. Our stay during our vacation started on a very positive note with the start from this hotel. Everything in this hotel was up to the required level of perfection. The rooms were cozy and clean. We had a great breakfast every morning. Though the items in the breakfast repeated, but we were comfortable by the amount of attention given everyday
A cozy boutique hotel in which everything is at the highest level - location, comfortable room, high speed internet, varied delicious breakfast and most importantly, very friendly and helpful staff .I really enjoyed my stay at the hotel
My wife and I drove up to Tbilisi from Yerevan with our 7 month old son for our first anniversary, and we were very pleased with everything — the owner of the hotel greeted us upon arrival and showed us to our room, which was a huge immaculately clean suite with windows onto the treelined street below. We really loved how intimate the place feels, and the level of hospitality on the part of the staff is perhaps the best I've ever experienced in any of the 40 some countries I've traveled to. Being with our son, it was quite difficult some mornings to get downstairs with him to eat breakfast, and the staff were quick to help us out and bring our breakfast to our room instead. Also, the breakfast was delicious, and was slightly different every morning but there was always an assortment of different meats, khachapuri, fresh local fruit, cheeses, pastries, and of course coffee! It's obvious that they put a lot of care into making sure that you have a great start to your day. This excellent service, along with the relatively small size of the hotel, really makes you feel like you're staying in a very exclusive and luxurious place. Hotel British House is without question high up on the list of my favorite hotels in the world, and we will certainly be coming back!…
I loved my stay here, nice people and nice and cosy rooms :) If I'm coming back i'll definitely stay here again. Anyways Georgia is an amazing country and Tiflis is one of my favourite cities cant wait to be back.