This is not my first time visit here. The GT before was very good and staff were friendly and polite. That is why I returned back so many time. However, the service is getting worse since last year as there are more new staff and I don’t think they know what hospitality is. Working in the hospitality industry and don’t know how to take care the guests.Again this time, I know that I will get awful service but just come back hoping for the changes and it is getting worse. GT, wish you to be more successful in the future by training the staff to get better service. I hope them to know that whatever star the hotel is, as long as you are working as a hotelier, you should give them the best service you can as the salary you get is coming from the guests. They all are not staying free in your hotel. Receptionist doesn’t know how to taking bookings and treating the guests like “I don’t care if u don’t like”. They don’t know how to listen and they only know what they want to say. I feel sorry for GT and this is really not the GT that I used to know and that I want to see in the future. Anyhow, we will not be back agin for sure. Thank you for ur best service past years. …
Rooms are perfect, service is so good, Food are delicious. And I like their breakfast. The breath taking view from roof top while having Breakfast is Refreshed me. When I was there, the Spa is 10 Minute free for Suite room User. I think the was Promo During Thingyan.
Our stay here was very enjoyable from the moment we walked in the drown door. We were greeted with a war unfriendly welcome and the check in was very quick. Our room was mean, spacious with a nice view looking over the river. The breakfast up on the roof top is great with a good choice of food that was the best hotel breakfast we have had so far in Myranmar. On the last night we enjoyed a great massage in the hotel on level 2 which was also one of the best we have had. The staff booked our onward bus ticket and got our taxi the morning we left ensuring we paid a fair price. We will definitely return to this hotel.
This hotel is great! It’s very reasonably priced, large rooms and good location. The downside is that it’s near the wharf area which can get a bit noisy at night but surprisingly I got used to it. The sunsets over the river are beautiful. Breakfast is on the top floor where you also get views of the river. I loved this hotel for a longer stay where you can start to settle in and feel like it’s home a little.
Staff is very helpful with all your needs, Hotel’s location is fine not too many things around but if u have a car booked then is good to stay, parking is a issue. Overall good rooms and breakfast is nice too.