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Just reading some of ur reviews we stayed twice a few years ago and found all staff very friendly and helpful including the casino lady who we enjoyed speaks to, maybe
She enjoyed speaking to us as my husband had on his kilt one evening....More
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded May 10, 2017
Thank you for your positive review of our team members here at the Grand Hotel and Casino.
We do hope we can welcome you back again one day.
There is no way the porters are going to let you carry your own bags to your room even though it is only hand luggage.
Yep, it will be tipping time when we get there! So I grab a few coins and hand them over....More
Thank Bill S
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded May 7, 2017
Dear Bill S,
Thank you for your comments and choosing the Grand Hotel and Casino.
Pleased to hear that you enjoyed the views of the harbour and our housekeeping attendants.
For reference in mid June this year the ground floor of the Hotel will be...More
Very hard to get a nice coffee in Vila
But not here. You also get a nice fresh cake for only $10 . Fast free inter net . Staff are amazing. Always make you welcome .my regular morning coffee & cake place and good place...More
Thank Alex D
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded April 14, 2017
Dear Alex D,
Coffee and cake are always a winner, pleased to hear that you think so too.
Many thanks for the compliments of our team members we shall pass on this feedback.
Being located in the towns centre makes it flexible for those like...More
Had fun gambling at this casino. Fun environment where everybody is welcome at the table. Didnt stay there so cant comment on the accommodation. Plenty of pokie machines but not my thing. Great casino to pop in for a look and a little splash of...More
Thank Callum C
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded April 6, 2017
Dear Callum C,
Hopefully next visit to Port Vila, you will be able to enjoy the hospitality of the Hotel.
Glad you enjoyed the friendly Melanesian culture and welcoming environment.
We stayed at this hotel for 6 nights in a suite. The hotel is a little old and somethings don't seem to work so well. We had water coming through the bathroom ceiling when we arrived but it was quickly fixed and cleaned up. The...More
1 Thank Malcolm F
Response from BMahieu, General Manager at Grand Hotel And CasinoResponded April 3, 2017
Dear Malcolm F,
Many thanks for your review and pleased to hear that you enjoyed your recent stay with us at the Grand Hotel and Casino.
Apologies for your initial maintenance issues and glad that our friendly team members were able to assist.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Casino and Gambling
$104 - $232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Port Vila
#11 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
Number of rooms
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