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Grand Hotel And Casino

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Grand Hotel And Casino
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474 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Hunter Valley, Australia
Level Contributor
15 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Grand Hotel for the 2 days of my holiday in Port Vila, it has a great location being the centre of town, the staff were very helpful and friendly. A wonderful place to stay if you need to do a bit of shopping before you go home.

Helpful?
Thank olwynnash
Yeppoon, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Great location in the heart of Vila. Shops, Markets and everything close by. Staff were friendly and accommodating. Buffet breakfast was great with a chef on duty to cook your eggs/ omelet ect. was a pleasure having breakfast over the water every morning. We stayed on the 5th floor and the view over the port and Iririki island was fantastic... More 

Helpful?
Thank stevez171
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear stevez171 Thanks for the review, it is great to hear you enjoyed everything the Grand has to offer. I am sorry to hear of your poor Cascades experience, please be advised we have since removed this tour from our offering. We look forward to welcoming you back again soon. Kind regards Carey Norton More 

Campbelltown, Australia
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We dropped in to have lunch and then a play in the casino. Lunch was good, service was good but didn't win in the casino. Its a lovely view in the restaurant, very pleasant to watch out the windows while waiting for your meal

Helpful?
Thank jodybelinda
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear jodybelinda Thanks for stopping by, it is great to hear you enjoyed your lunch though I do feel for you not winning in the casino. Perhaps another lunch may change your luck. We look forward to hosting you again soon. Kind regards Carey Norton More 

Fiji
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Met up with friends for lunch here while holidaying in Vanuatu and the dining room overlooking the bay and Iririki island was breathtaking! The food was beautiful and the service was great! I didn't find it too expensive at all. The staff make you feel like you're at home and you always felt welcomed. Beautiful spot to stop into whether... More 

Helpful?
Thank DennisWah
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear DennisWah Thanks for taking the time to give us your feedback. It is pleasing to hear you enjoyed everything our restaurant has to offer for lunch. We have worked hard on our food offering and genuinely believe we are second to none in Vanuatu. Next time perhaps we can encourage you to stay and enjoy our breakfast buffet! Kind... More 

Pacific Coast Australia, Australia
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Business trip and stuck in town. Hotel casino without any interest. Staff is welcoming but nothing special. rooms are quite normal with no taste. Swimming pool was not really engaging. I would suggest to look for something different except if you don't have time.

Helpful?
Thank PoloIndia
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear PoloIndia Thanks for your feedback, I am generally sorry to hear that you found nothing of interest in the hotel and casino. I do hope your stay to Vanuatu was a good one as it really is a fantastic destination. Perhaps we will be able to assist you more on your return. Kind regards Carey Norton More 

Geelong, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before going to Tanna island and it was the perfect introduction to Port Vila. The location is right in front of main street which means the local markets and shops are a very short walk. The staff were incredibly friendly - more so than any other place we stayed at in Vanuatu. The breakfast... More 

Helpful?
1 Thank Aaron M
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Aaron M Thanks for the great feedback, it very pleasing to hear the staff were some of the best experienced Vanuatu, considering how friendly as general rule the people are here. We are ideally suited for pre/post visits to the islands, our location in Port Vila and views are second to none. We look forward to seeing you again... More 

Brisbane
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago

Sunday lunch was recommended to my wife and by our son who spends a lot of time in Vanuatu. Whilst The Grand has a reputation for up market accommodation and accompanying upmarket prices, the Sunday Lunch was very reasonably priced . Held in a beautiful airy room with great views of the harbour and Iririki Island, lunch was a very... More 

Helpful?
Thank basil31532
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear basil31532 Thanks for the great feedback regarding our Sunday lunch. We do work hard to keep the menu interesting. We have a full menu as well as a weekly specials which is very popular. Please pass on our thanks to your son for the recommendation. Kind regards Carey Norton More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Ideally located in the centre of port vila and an easy walk to all Quay side bars and resturants. In house tour booking a great help for Vila sight seeing etc. Views over the Bay from your own private balcony are very impressive. Just watching the coming and goings of the ferries and banana boats can kill many hours. Pool... More 

Helpful?
Thank Mike D
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Mike D Thanks for taking the time to provide your thoughts. Your positive comments are most appreciated. I certainly pass these on to all the staff. We do have a great location and some of the best views in the country. We will continue to work on our food & beverage offering to make sure it remains one of... More 

Hong Kong, China
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

One of the best places to stay in Port Vila with majestic views from the rooms and public areas across the bay. Friendly staff, reasonable prices and if you don't want to 'rough' it in more rudimentary hotels, this is the place for you. Very good food. A nice pool hanging out towards the port and a casino if you... More 

Helpful?
Thank Rogertavener
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Rogertaverner Thank you for taking the time to provide such a great review. We are very fortunate to have great staff, a great location and even better food! We look forward to seeing you again soon. Kind regards Carey Norton More 

Boca Raton, Florida
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a few nights while in Vila. This is a very high end hotel. The room was very clean and quiet. The staff are very well trained and accommodating. The pool has a great view of the harbor. All the rooms have a harbor view. We didn't utilize the casino. Not a cheap place to stay but you'll... More 

Helpful?
Thank kava-kauboi
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear kava-kauboi Thanks for taking the time to comment, it is great to hear you enjoyed the hotel. We do endeavour to be the best hotel in Port Vila and it is pleasing to have this endorsed. We look forward to seeing you again soon. Kind regards Carey More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Location: Vanuatu > Efate > Port Vila
Price Range: $133 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#7 Spa Hotel in Port Vila
#10 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
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