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Grand Hotel And Casino

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Grand Hotel And Casino
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465 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Boca Raton, Florida
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for a few nights while in Vila. This is a very high end hotel. The room was very clean and quiet. The staff are very well trained and accommodating. The pool has a great view of the harbor. All the rooms have a harbor view. We didn't utilize the casino. Not a cheap place to stay but you'll... More 

Helpful?
Thank kava-kauboi
Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, handily located to centra Vila. Rooms tidy, with good shower & comfortable bed. Great views over Iririki Island. Great pool area, although rain meant we didn't use it. Friendly staff. Bit noisy on the Friday night from the bar next store, especially with an early flight Sat.

Helpful?
Thank purplestormbringer
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear purplestormbringer Thanks for taking the time to provide your feedback, it is pleasing to hear you had a great time. I do apologise for the rain, though even more so for the noise from our neighbours. We do look to manage this as best as we can. Perhaps we will see you again soon. Kind regards Carey More 

Stockholm, Sweden
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

One of The best Hotel in Port Vila direct at The waterline in The Harbour with a nice pool and bar next to The water. Nice rooms with sea view. We had a dinner in The restaurant and The Food was exelent we tried six different dishes all was very tasty. The Hotel also have The only casino in Town.

Helpful?
Thank tombjork
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear tombjork Thanks for the great endorsement, we are blessed with a great location, great staff and the best food in Port Vila. Perhaps we will see you again soon. Kind regards Carey More 

Queensland, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here in July 2014 with 4 friends, and I honestly can not fault this place, everything was great, the staff were super friendly, food was great. the location of the hotel was fantastic with being right near the shops. It was so nice being able to go lay at the pool with a beautiful view. When all our... More 

Helpful?
Thank kymmymaree
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear kymmymaree Thanks for a the great feedback, it is very pleasing to hear you enjoy the hotel and Port Vila so much. Please do go back and tell your friends. I will certainly pass on you feedback to the team. We look forward to welcoming you back soon. Kind regards Carey More 

San Francisco
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 1 week ago

At check-in, the smokiness of the casino made me wonder if I had made a terrible mistake. The smell, just as in Las Vegas, seems to permeate even when you are several floors away. However, the views from our corner unit were really spectacular. The hotel is well located in the center of town and makes for easy access to... More 

Helpful?
Thank 5fortravel
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear 5fortravel Thanks for the review, we do allow smoking in our casino though we have preventative measures also in place to minimise the impact on the hotel. Glad to hear you enjoyed the view, and the location as we are perfectly suited for both. We look forward to seeing you again soon. Kind regards Carey Norton More 

Sydney, Australia
Level Contributor
235 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was recommended to stay here, was perfect for the location, very central and close to town. Bed linen and bath towels are a bit tired and need replacing. Nothing is crispy white. Rooms were clean enough but not fantastic. Great views across the bay and to Iririki Resort, Crystal Restaurant was excellent as were the breakfasts, especially Sylvia and Erima... More 

Helpful?
Thank Susy C
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Susy C Thanks for the great review glad to hear that our staff were their typical friendly selves. They are a great team and a great asset. As for our location, it is perfect. With regards to the linen please be assured we have a rigorous laundry system in place. Additionally, we look to replace linen quarterly as the... More 

Melbourne, Australia
Level Contributor
294 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Port Vila for the day on a cruise ship and spent the day at this hotel, lounging around the pool and enjoying the facilities. It has great views over the bay and Irriki Island and the staff were very friendly and courteous. Great food and beer and at reasonable prices. Spend the equivalent of $10, and you... More 

Helpful?
Thank Fletch101
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Fletch101 Thanks for the great review. Our hotel is something of a jewel in town when it comes to location, facilities and overall service. Perhaps next time we can convince you to come and stay as this will give you more time to explore Vanuatu. Kind regards Carey Norton More 

BATAM
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Highly recommended, very good views, most delicious breakfast! Easy to cross to Iririki resort, boat is in walking distance. Probably the best hotel in the country. Second time I sfay here. Free coupons for the casino.

Helpful?
Thank HUGO991
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Hugo991 Thanks for the great review and the high praise. We do work hard to try and ensure guest stays are the best possible. It is good to hear you enjoyed your time in Vanuatu. We look forward to seeing you again soon. Kind regards Carey Norton More 

Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I arrived with two colleagues, we had each booked individually but not one booking was correct in the hotel system. There appears to be a major disconnect between reservations and the front desk. It took around 45 mins to check in. Rooms are quite adequate and fantastic sea view if you open the curtains. Central location in Port Vila but... More 

Helpful?
Thank BethHG67
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear BethHG67 Thanks for your review and for bringing this to my attention. I do apologise to all concerned for any confusion or frustration that occurred. Please be assured that I will look in to this to identify the areas for improvement. We are blessed with both a great location and friendly staff. I do hope we have the opportunity... More 

Grafton, Australia
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel Getting old but well maintained View over harbour was fantastic with sunsets great each night Great staff and food was fresh and good Great location to town able to walk all Vila Pool and public areas good and well maintained rooms clean and quiet

Helpful?
Thank graftonbound
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear graftonbound Thanks for the great review. Glad to hear you enjoyed your staff. Sunsets in Vanuatu are magical better when seen from our balconies! We look forward to seeing you again soon. Kind regards Carey Norton More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Location: Vanuatu > Efate > Port Vila
Price Range: $136 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#7 Spa Hotel in Port Vila
#10 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
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