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Quest Apartments

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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Taree, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we booked our Quest stay on-line, any questions we had were answered straight away by return emails. However from the time of booking and arriving the managers had changed hands, with Allan and Maggie moving on. Our accommodation was the standard rooms and everything was neat, tidy and clean. The only disappointment was the dated kitchen equipment which certainly... More 

Helpful?
Thank David F
Newcastle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 10, 2016

The owner "forgot' to arrange transfers for us. Despite email confirmation, he forgot, never apologised, feedback we were given was he forgot as he was busy arranging his own holiday to Aus at the time. Luckily we had been to Vanuatu before but if it was somebdy else, they would have been stranded at a foreign airport with no idea... More 

Helpful?
Thank Lydia C
QuestPortVila, Owner at Quest Apartments, responded to this review

Hi Lydia and thank you for your review. In response to your comments I would like to clarify a few errors: You arrived the day after myself and my family all flew out to Australia for 12 days holiday. Our ni-vanuatu staff are very kind and helpful, but English is their second language. They are also quite sensitive and do... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed December 13, 2015

When I think of Quest I think of that famous Tina Turner song - "Simply the best!". I stayed at Quest in 2015 and it was: great value for money (very important for this traveller); great facilities; close to town; very clean and safe; and most importantly, the Quest team were helpful friendly and fun. I loved happy hour and... More 

Helpful?
Thank timefortravel111
A TripAdvisor Member
5 of 5 stars Reviewed October 29, 2015 via mobile

After staying at Quest apts for 3 weeks, we couldn't imagine how there could be any bad reviews!! We enjoyed our stay so much, we will definitely stay at Quest again if we ever get the opportunity to return to Vanuatu!! First, the little touch of fresh flowers displayed all through the apartment at arrival was so welcoming and a... More 

Helpful?
Thank A TripAdvisor Member
Perth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

We stayed in the very comfortable 2 bedroom premier apartment with lagoon views. It had everything we needed for being self contained. Breakfast supplies were provided and the room was cleaned daily. The hosts, Alan and Maggie, were very friendly and we felt right at home with them. They gave us local information and tips for an enjoyable experience. Their... More 

Helpful?
Thank Lxmum
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2015

My partner and I stayed in a Premier Studio Apartment at Quest Apartments for our first stop in Vanuatu for 4 nights. The apartment was clean and had all the facilities we needed. We were also supplied with Cornflakes, bread, jam, butter, milk, juice, coffee satchets and tea bags. Would be perfect for a long stay as well, especially if... More 

Helpful?
Thank Kara W
Port Vila
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 18, 2015

My family and I stayed here pretty much straight after the cyclone. We have a house in Port Vila and we went back to check the damage. We chose Quest because of its proximity to town and because it is fully self contained. Quest was one of the few places in town not to sustain any bad damage. For us... More 

Helpful?
Thank rustymycat
QuestPortVila, Owner at Quest Apartments, responded to this review

Hi Miss Rusty and family It was so great to have you all here during cyclone time. I am glad to hear all was to your standard and our kitchens allowing self catering can really save you big bucks. So many of our guests comment on our Real Value for Money. Next time come and stay during an anniversary and... More 

Gold Coast Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 16, 2015

Very disappointed...... After reading all the great reviews, we were totally shocked and disappointed. We were booked in for 4 weeks but could only put up with 3. This is a very neglected place in more ways than one. I have never been in a smaller bathroom, and that concided of a 900mm 900mm shower a sink and toilet. Not... More 

Helpful?
3 Thank didspng
QuestPortVila, Owner at Quest Apartments, responded to this review

Hi didspng, "Terrible" What a surprise to read your review! I would like to state that at NO stage did you or your partner speak to us or our staff about your dislikes or concerns. In apartments, bathrooms and other rooms are sometimes smaller than in houses that you would have been used to. Our showers are industry standard size... More 

Melbourne
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed September 10, 2015

It was explained to me that the heart shaped pool was not for romance but for a caring vision. I, like many travellers, arrived stressed, and left 27 days later, with a calm peaceful feeling of love in my heart. Perhaps it was the daily laps in the pool that did it. Or, perhaps it was the time between 5... More 

Helpful?
2 Thank Talei B
QuestPortVila, Owner at Quest Apartments, responded to this review

Hi Talei, thank you for your review You came and stayed with us for over a month. We loved hearing your story and adventures each night at Happy Hour. I am sure you visited every square inch of Port Vila and by foot (smile). There is so much to see, so may markets and shops to fosic around. We do... More 

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2015

Been here three times now. Alan and Maggie are so friendly and helpful. I return as the Apartments are very very clean and great value for money. Staff are just wonderful, Jacinta is gorgeous as are all the staff. Just far away from town for chill tin but easily accessible. No complaints and will be there again without doubt.

Helpful?
1 Thank Davval24
QuestPortVila, Owner at Quest Apartments, responded to this review

Hi david and val. Always a pleasure to have you both here. Three trips now and maybe getting closer to moving to Vanuatu. It is great to have a chat at happy hour each night and catching up. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Overlooking Erakor Lagoon, Quest Apartments is very quiet and never crowded with only 12 apartments and suites with a maximum of 30 guests. Only 15 minute walk into central Port Vila. Budget series Studio Apartments (Hotel Motel style rooms), or choose a larger newly renovated Premier Apartment with separate bedrooms, All Studios and Apartments are fully self contained kitchens with large 2 door refrigerator plus air conditioned bedrooms. All have fans if you prefer. Ask about our special packages and save even more. Enjoy a swim in our new HEART-shaped swimming pool. Prefer a fine dining night out? We are two minutes walk to larger resort with casino, 3 bars, 3 restaurants. ... more   less 

Additional Information about Quest Apartments

Address: PO Box 277, Tassiriki Park, Port Vila, Efate 0001, Vanuatu (Formerly Holiday Motel)
Location: Vanuatu > Efate > Port Vila
Price Range: $71 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Apartments 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Quest Apartments Vanuatu/Port Vila
Hotel Style:
#15 Luxury Hotel in Port Vila
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