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Coconut Palms Resort

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Coconut Palms Resort
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288 Reviews from our TripAdvisor Community

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Showing 273: English reviews
melbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 13, 2013

My girlfriend and I came for a relaxed getaway, and for the price we payed for a room with aircon, ceiling fan, queen bed, balcony, tv and a private bathroom, we were more than surprised with the quality of the food and staff hospitality. The restaurant had a wide variety of food enough to enough to cater to my allergies... More 

Helpful?
1 Thank Thomas C
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

I had a really great time in Vanuatu, the people were very cheerful and helpful. The front desk people were always willing to help by giving good traveling tips. The staff were fantastic and they work so hard keeping the place clean and tidy. For a budget accommodation it exceeded my expectation. We paid a little bit extra to get... More 

Helpful?
3 Thank christine p
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed January 11, 2013

Central location about 10 minute walk to town centre and waterfront. A range of accommodation with varying facilities which creates some confusion with the booking process. Always reconfirm in writing the room type booked as there was some challenges (as well as other guests) with my booking. A nice pool, garden and outdoor dining area. Restaurant was okay and breakfast... More 

Helpful?
Thank moore82
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Wellington, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 8, 2013

A good location, helpful staff, great communal areas and offered reasonable value for money. Also a decent inclusive breakfast and regular entertainment laid on at night. It felt like an upmarket backpackers with a range of different types of people staying. My single room was clean but somewhat small and cell like. However you don't come to Port Vila to... More 

Helpful?
2 Thank Grant O
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 4, 2013

Overall a decent place to stay, always something on during the afternoons/nights, staff were great, always around to help out and share a laugh. However the one thing that stood out about the place more than anything was the crammed, noisy rooms. Being a young couple who on many occasions where revelling in the nightlife and buzz of the islands... More 

Helpful?
1 Thank Bjbaus
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Echuca, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 27, 2012

Travelled to port vila in Jan 2012 and originally booked a up graded room, when we got there, l was shown a room with a bunk bed & little to no furtunture & also that l would be charged a upgrade fee to have a private room, that l had orgionally booked & paid for - the manager was unhelpful... More 

Helpful?
Thank RWJ59
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Travelers are raving about these Port Vila hotels

SYDNEY
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2012

travelled to port vila in june 2012 and originally booked a cheap room online. when we got there a small upgrade fee and we had a private apartment - the manager Elliot was very knowledgeable and helpful - a delightful person - complimentary breakfast was good. A great place to stay from backpacker to family and honeymooning couples.

Helpful?
1 Thank GEORGE C
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed December 26, 2012

Thanks for such an incredible staff, I felt like having my Christmas in a family! Excellent staff, good price and great location. My choice in Port Villa, absolutely! I recommend this place warmly. The only minus of the place was the kava bar in the neighborhood. Because of that, some of the rooms are noisy during the night. Personally, I... More 

Helpful?
Thank Redhatkat
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

NZ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

I could not speak more highly of Coconut Palms. Stayed there last month and we were absolutely blown away with the service, and the fantastic team there who ensured our experience was the best it could possibly be. Lee, the food and beverage manager went beyond the call of service, providing quality in all aspects of delivery and facilities and... More 

Helpful?
1 Thank keiran b
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Calgary, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 6, 2012

Coconut Palms has a nice location in town, a good pool and restaurant. For the price (even though we got a "deal") the single rooms with no bathroom aren't terribly impressive but they are clean. Very little space to hang or put away clothes. I think there's better value for the money in the PV area. Service is generally good... More 

Helpful?
Thank Soozeequeue
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $65 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#4 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
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