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Coconut Palms Resort

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Coconut Palms Resort
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284 Reviews from our TripAdvisor Community

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There are newer reviews for Coconut Palms Resort
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Showing 269: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We stayed 5 nights at Coconut Palms. The rooms are clean, the beds comfortable and the staff are excellent and very friendly and eager to please. The breakfasts are basic but tasty and the restaurant has good value meals. There is a lovely pool area and the resort has different activities or deals on every night. All in all a... More 

Helpful?
1 Thank Sianie8
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Auckland, Auckland, New Zealand
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 21, 2013

Kids loved the pool here, really refreshing after the heat. Nice and handy to town but have to walk up the 'stairs of hell' to get there. 50 stairs, very steep and all different depth, width etc.. a real gut buster. Lovely staff here and the fireshow which is free is a real highlight, must see! The room was small... More 

Helpful?
Thank Shelley M
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Adelaide, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 6, 2013

We stayed in an apartment which was facing the garden area, it was very quiet and relaxing. The flowers, fruit & the way that our room was presented on arrival was very welcoming... a lovely touch. The room & ensuite were cleaned well & the towels changed daily. The bed was very comfortable. The room had both an A/C &... More 

Helpful?
2 Thank sarahstrik
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

rotorua
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 18, 2013

I stayed in a single room, small with a desk fan attached to the wall.Shared bathroom and toilet. The room was hot but it was the wet season and was to be expected.The room was spotless and cleaned daily. Shower was just outside my room, very handy to cool off late at night.The only downside was I had booked a... More 

Helpful?
2 Thank pollysmate
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Pretoria, South Africa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 16, 2013

Very nice hotel/resort with extremely friendly staff, great pool. Not from from downtown Port Vila, (comfortable 10 minute walk) but I would have like a sea view or being closer to a beach. Not all rooms have aircon, although this should be a prerequisite, as it can be rather hot and humid.

Helpful?
2 Thank Gustav_13
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Auckland Region, New Zealand
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 15, 2013

We stayed in a Superior Orchid room which was pretty small,but had an ensuite,small balcony and air conditioning.It was serviced everyday.I beleive there are larger rooms but you have to share a bathroom which is outside the room. The pool was lovely,not heated but the weather was hot so it didnt need to be.there was plenty of lounging space around... More 

Helpful?
2 Thank Bob B
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

melbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 13, 2013

My girlfriend and I came for a relaxed getaway, and for the price we payed for a room with aircon, ceiling fan, queen bed, balcony, tv and a private bathroom, we were more than surprised with the quality of the food and staff hospitality. The restaurant had a wide variety of food enough to enough to cater to my allergies... More 

Helpful?
1 Thank Thomas C
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

I had a really great time in Vanuatu, the people were very cheerful and helpful. The front desk people were always willing to help by giving good traveling tips. The staff were fantastic and they work so hard keeping the place clean and tidy. For a budget accommodation it exceeded my expectation. We paid a little bit extra to get... More 

Helpful?
3 Thank christine p
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed January 11, 2013

Central location about 10 minute walk to town centre and waterfront. A range of accommodation with varying facilities which creates some confusion with the booking process. Always reconfirm in writing the room type booked as there was some challenges (as well as other guests) with my booking. A nice pool, garden and outdoor dining area. Restaurant was okay and breakfast... More 

Helpful?
Thank moore82
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Wellington, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 8, 2013

A good location, helpful staff, great communal areas and offered reasonable value for money. Also a decent inclusive breakfast and regular entertainment laid on at night. It felt like an upmarket backpackers with a range of different types of people staying. My single room was clean but somewhat small and cell like. However you don't come to Port Vila to... More 

Helpful?
2 Thank Grant O
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued guest We are sorry for the delayed response to your review. We are very thankful for all feedback both positive and constructive. The time you have taken to share this is appreciated. We have had new management in place since March 2015, we have spent the last 15 months lifting many aspects and features of the hotel, this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $71 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#4 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
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