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Coconut Palms Resort

Expedia.com$66*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$66*
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$67*
$67*
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Coconut Palms Resort
Coconut Palms Resort
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308 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Melbourne, Australia
Reviewed 2 weeks ago

After a rocky start due to a lack of facilities and a subsequent change of room (leaking tap in the shower, lack of bedside lamps for proper light in the room) we thoroughly enjoyed our 5 nights stay there. We took advantage of the great location - a 5 minute walk to "downtown" Port Vila and round the corner from...

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Helpful?
Thank Frog-Aus
Canberra, Australia
Reviewed March 7, 2017 via mobile

I enjoyed four wonderfully relaxed days here with a friend. The management and staff were very helpful and friendly. The swimming pool is superb with informal areas to relax. It is located quite near to the town centre with a couple of small supermarkets nearby and a highly commended Chinese restaurant within walking distance. Transport to the town is readily...

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2Thank hannajo1988
Blue Mountains, Australia
Reviewed February 27, 2017

This place is less extravagant than some of the major tourist resorts, but it has everything you need to be relaxed and comfortable- at a much better price. The common areas are great for spending time and using the free wifi. There's a pool, extensive lounge areas, billiard tables, a restaurant and a bar. I stayed in a small single...

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3Thank KerrysTravelExp
CoconutPalmsResort, General Manager at Coconut Palms Resort, responded to this review

Hi Kerry Thank you very much for you review on Tripadvisor. We are over the moon to hear that you enjoyed your stay with us here at Coconut Palms Resort. We are glad that you were comfortable and we had everything you needed, also that the team helped you unwind and relax during your stay with us. We do have...

Reviewed February 27, 2017 via mobile

Very unhappy with how I was treated. While checking out I was inquiring about money that had gone missing from my room. I was not accusing anyone. I was met by the owner of the resort threatening to call the police to interview myself and my partner. He was very offensive and cruel. I understand that he was standing up...

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Thank Nyra B
CoconutPalmsResort, Owner at Coconut Palms Resort, responded to this review

Hi there Nyra Thanks for you review on Tripadvisor. We have a zero tolerance on theft at our property, if the issue comes up, we "offer" our guest to call the police on their behalf to interview everyone involved, including any team members. As a result we very rarely have an of these issues at any of our hotels. Surprisingly,...

Melbourne, Australia
Reviewed February 15, 2017

I stayed for several nights at Coconut Palms and I found ti had everything I needed - tidy rooms, great pool and the staff are warm and friendly. Manager Eliot Agius is "part of the furniture in Vila" - knows everyone - and there's nothing too much trouble for him. He helped me out of a massive pickle with a...

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2Thank Anders M
CoconutPalmsResort, General Manager at Coconut Palms Resort, responded to this review

Hi Anders Thanks for your review on TripAdvisor. We are very glad you enjoyed your stay with us and we had everything you needed and found our rooms tidy and enjoyed our great pool. We were glad to be able to help you out of your pickle with your lost card, although I can not take all the credit, my...

Reviewed January 1, 2017 via mobile

I arrived at Coconut Palm on 25th December 2016 to spend a holiday with my family. It's been more than a week staying there. The place is great. Staff at reception are exceptional and very professional. The owner and manager is such a professional gentleman. The cleaning and general staff are great. The place is homely and in a very...

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3Thank Kaya N
Brisbane, Australia
Reviewed December 31, 2016

Good sized accomodation and room cleaned each day. Excellent breakfast included.Downstairs open and pleasant with spots to chill out. Pool table. Nice pool area. Close to everything and the steps into town were a great bit of exercise and not excessive. Pretty good for the price.

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1Thank sueb0lt
Solomon Islands
Reviewed December 30, 2016

Staffs are helpful but visa card surcharge is extremely too high. food is just fine. 10 mins walk to town. 15 mins by bus to the airport. surrounding environment is quiet. the pool should be improved, too dirty.

Review collected in partnership with this hotel
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Thank stafyc
Reviewed December 19, 2016 via mobile

I've seen some bad reviews for this hotel, basically from the lack of research taken by guests... this is NOT a five star hotel. I have been staying at Coconut Palms annually for several years and am always impressed, especially by the staff. The hotel is quite basic however provides the necessities that are needed to enjoy your stay! Staying...

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2Thank Keana R
Geneva, Switzerland
Reviewed December 7, 2016

I stayed at Coconut Palms for 2 weeks when I was visiting Vanuatu for work purposes. The apartments are great, with all the facilities needed, and a great outside seating area - perfect to watch sunsets with a beer! All the staff were very accommodating and went out of their way to make sure guests were satisfied! The General Manager...

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1Thank sianlong
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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $56 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#14 Top resorts Hotel in Port Vila
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Questions & Answers

Here's what travelers have asked, with answers from Coconut Palms Resort staff and other travelers.
5 questions
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Questions? Get answers from Coconut Palms Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room overlooking the pool area.”
sueb0lt, Dec 31, 2016 | Read review
“Go for air-conditioning.”
MrPurser, Nov 16, 2016 | Read review
“don't come here!”
326lizym, Oct 24, 2016 | Read review
“Make sure you ask for a room with a bathroom.”
533sueC, Oct 12, 2016 | Read review
“Would recommend Superior Orchid Room”
, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$66* /night
View Deal
Hotels.com$67
Booking.com$67
Travelocity$67
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*Disclaimer
Prices are for 1 room, 2 adults
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