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Coconut Palms Resort

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Coconut Palms Resort
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284 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Brisbane, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i stopped here in july.room311 was great. big bench in bathroom. breakfast was good value.good coffee.juice.staff were terrific. very helpfull.pool area is good for doing laps, or just hanging. evening meals were great value! large tv with remote. the saturday night fire show.do not miss it! bring some glow sticks and give to children outside fence.make sure you tip the... More 

Helpful?
Thank OWEN J
Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2016

This place was very good and affordable the rooms were mostly cleaned and organised. The tv didn't work and we asked worker to help us to try to make the tv work but couldn't it was strange because the room next to us tv work well. It is a bit of a pain with the wifi because you couldn't us... More 

Helpful?
Thank Adriana O
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Adriana Thank you for your Tripadvisor review. We are glad you enjoyed you stay with us. The team was happy to hear of your feedback. In regards to the, i am very sorry that your television didn't initially work during your stay, i am happy that one of our team members was able to assist you with getting this... More 

London, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 3, 2016

I'm visiting every country in the world and chose Coconut Palms for my three night stay in Vanuatu. By far the best thing about the resort was the staff. Nothing was too much trouble, and two of the guys even accompanied myself and another guest to a nearby kava bar, where we had a great time with the locals. The... More 

Helpful?
1 Thank milomilomilomilo
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Milo Thank you for the time you have taken to review our property on tripadvisor. It is great to receive such feedback. The team is always pleased to hear that we have made a difference to peoples stays while there are here in Vanuatu. We hope that you return to Vanuatu again, as the whole crew look forward to... More 

Cambodia
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 29, 2016

I did not consider my room good value. All the walls were painted white the only decorations were a small seascape on one wall a mirror and a native Spear above the bed. The only Windows were in the bathroom but there was a balcony. There was also tea and coffee making and a microwave. Only soap was provided and... More 

Helpful?
Thank kiwikev45
Byron Bay, Australia
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 22, 2016

I stayed here for work for a week and even the annoying things are cured by the charm of the staff - you can't help but smile. They try so hard. Although the place is in need of a good revamp and there are things you have to constantly chase (like the net and repairs to basic equipment), they're attended... More 

Helpful?
Thank purple-circle-girls
Melbourne, Australia
Level Contributor
147 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 24, 2016

We stayed nearby but had a great lunch here one day at the pool side cafe. As I'm coeliac and need to eat gluten free I was thrilled to find that everything on the menu was either naturally gluten free or could be made that way.

Helpful?
Thank Travelbugsbitten
CoconutPalmsResort, Manager at Coconut Palms Resort, responded to this review

Dear Valued Guest Thank you for the time you have take to review our property on Tripadvisor. The team were happy to hear that you enjoyed their hospitality and all of us look forward to your return to Vanuatu and to Coconut Palms Resort. When you are planning your next visit with us, make sure you check out our great... More 

Coolangatta, Queensland, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2016

The Coconut Palms was a last minute booking due to flight changes. The hotel staff were very friendly and helpful and the room had a great view. We didn't have a en-suite and the shared bathroom facilities could do with a upgrade but for the price,which included breakfast it was value for money.

Helpful?
1 Thank Michelle P
Melbourne, Australia
Level Contributor
237 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

Stayed here for several days. It isn't a resort, its a budget hotel. The place is dated and in need of a good refresh. Its not the best or most convenient location as its up the hill and the local jail is only a few minutes walk. Its overpriced for what you get. The rooms are basic but comfortable, although... More 

Helpful?
Thank Adam K
Auckland, New Zealand
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 2, 2016

The Coconut Palms was picked by me as we needed to spend one night in Vila before flying to Tanna Island, so anything central and fairly cheap was wanted as we weren't planning on spending much time there. I think it purports to be 3 stars, maybe a tad generous but definitely well above your average backpacker place. The fussy... More 

Review collected in partnership with this hotel

Helpful?
Thank Robandnorm
Hassleholm, Sweden
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016

I have visit Coconut Palm Resort many times and always great. Very good service and friendly staff. Excellent restaurant and good food. Every Saturday they have a nice fireshow in the hotel, miss not that. I can recommend this Hotel to everybody.

Review collected in partnership with this hotel

Helpful?
1 Thank Mats W
Questions? Get answers from hotel staff and past guests. Ask a question

130 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $71 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#4 Best Value Hotel in Port Vila
#13 Top resorts Hotel in Port Vila
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