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The Melanesian Port Vila

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Rue de Picardi, Port Vila, Efate Vanuatu
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Traveler (231)
Room & Suite (63)
Dining (43)

About

#30 of 51 hotels in Port Vila
Location
Cleanliness
Service
Value
Only 10 min walk from the heart of Port Vila town. Reasonable rates with quiet and comfortable atmosphere. A welcoming smile, friendly hospitality and good service are part of the culture at The Melanesian. Offering a number of guest room styles which satisfy everyone's needs. Our culture entertainment night with "All You Can Eat BBQ" at our Oasis Pool side is a must see! (No shows and buffets available during Poolside restaurant area renovation from 10th March, 2020 until further update.)
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Full view
Property amenities
Free parking
Free internet
Pool
Poolside bar
Casino and Gambling
Evening entertainment
Kids pool
Highchairs available
Parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Tennis court offsite
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Facial treatments
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Filipino, Japanese
387Reviews3Q+A90Room tips
Traveler rating
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Popular mentions
JudefromAus wrote a review Apr 2020
New South Wales, Australia27 contributions3 helpful votes
We stayed here on the first and last nights of our holiday in Vanuatu as it was closer to the airport. On both nights we had to leave early for flights the next morning so we weren't there for the allocated times for breakfast. Although breakfast is included they flatly refused to give us anything, not even a piece of fruit to have in our room for the next morning.
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Date of stay: February 2020
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Manuel H wrote a review Feb 2020
Solomon Islands4 contributions2 helpful votes
Since the complimentary breakfast is little more than a snack for a bird, I ordered the Melanesian breakfast (eggs, sausage, mushrooms and bread). A very bad decision that gave me with two days of stomach cramps due to swallowing a bite of the half cooked, rotten smelling sausage. Although the hotel itself is ok, due to that terrible breakfast they deserve a terrible rating.
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Hiroshark, Manager at The Melanesian Port Vila
Responded Feb 24, 2020
Hi Manuel, Thank you for your feedback. Sorry to hear about your bad experience with us. This isn't a feedback we are used to hearing. We take all comments serious and try to improve on it. I will discuss with the Kitchen Department and review this. Once again i apologies for this and hopefully give us another try when your around the area. Kind regards,
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Linda W wrote a review Feb 2020
perth, Australia70 contributions18 helpful votes
Came to Vanuatu for my cousins birthday which also became a surprise wedding. On the way back to Australia, my cousins/friends stayed here at the Melanesian. At first I thought it was a really nice place. I arrived here wanting to have a nice bath and relax in bed watching tv. Great..they have several channels to choose from. Wrong. There is only 3 channels and they are in French. The young man that came to fix my tv said NO they don't have those channels, only the French channels. I told him I don't speak French and there should be other channels, he smiled sweetly and said "No, only French channels" Enjoy your stay, and left. So anyone wanting to relax and watch tv.. learn French first.
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Date of stay: February 2020Trip type: Traveled solo
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Response from Hiroshark, Manager at The Melanesian Port Vila
Responded Feb 24, 2020
Hi Linda, Thank you for your feedback. My apologies for what you have to come across with the TV Channels. All positive and negative comments are welcome so we know where to work on. All of our room has English and French channels. I checked with reception and there was problems with the channels and i am sorry for this. Once again i apologies for this and we will do our best so it doesn't happen again. Thank you for staying with us and hope to see you next time. Kind regards,
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Passenger523798 wrote a review Jan 2020
11 contributions2 helpful votes
+1
I wish to thank the manager Rotha and the entire staff at THE MELANESIAN HOTEL, who served our tour team of 20 with complete generosity. Our experience with your facility for 12 days Rotha was as if we were at home among family, (being the staff who took care of us). In with all of our demands, there was nothing that was too hard for you & your professional team. There was always a solution, an answer, and a resolve to any problem we were concerned with. Rooms were spacious, location was central, nothing was too far, everything you needed was on site, and it was the staff that made it a complete success. A HUGE thank you from all of the tour team. With Christian love
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: Central location, quiet, great staff, very good facility Hotel!
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Response from Hiroshark, Manager at The Melanesian Port Vila
Responded Jan 28, 2020
Hi, Thank you for your kind & lovely comment. It is very uplifting to read such beautiful feedback. We greatly appreciate your thoughtful words. We will pass it on to the management and other Hotel staff to read. Thank you for staying with us and we hope to see you next time. Kindest Regards,
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RantingJules wrote a review Dec 2019
Melbourne, Australia59 contributions32 helpful votes
When our flight was "indefinitely delayed" we were put up at The Melanesian Port Vila by the airline for one night, including meal vouchers. Ambience wise, you feel like you're in any budget hotel in any 'first world' country on the planet. The rooms are clean and comfortable, though they lack character apart from the wood accents throughout. The air conditioning was bliss, though. Even though the hotel is in a busy area, it's surprisingly quiet. Be warned, though - there are stairs to get everywhere including the restaurant so it's probably not a suitable place for those with mobility issues. Speaking of the restaurant, I'm sorry to say this is the one big negative of the place. The food is terrible. The quality is very inconsistent even with the same menu item. My husband's lunch was fantastic (mine was awful - stay away from the chicken burger), so I decided to order the same thing for my dinner. Unfortunately, mine ended up being very over-cooked and tasted awful. And you won't get anything even resembling local fare there - it's just really bad quality western food. In summary: the best way I can describe this hotel is that it's suitable for two kinds of travellers: People who need a quick and comfortable stopover, or people on a budget who would prefer the comforts of western hotels at the end of the day. If you're looking for a place with local character and good food, do yourself a favour and splurge on one of the many fabulous resorts available in Port Vila. And regardless of your travel style, don't bother with the restaurant.
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Date of stay: December 2019
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Response from Hiroshark, Manager at The Melanesian Port Vila
Responded Jan 5, 2020
Dear Jules , Thank you so much for taking your time to write this review , We appreciate all negatives and positives response to make us improve I am happy to hear that you appreciated the cleanliness of the room and location of the hotel . Thank you again for your suggestion as well, However , I am very sorry to hear that the food was terrible , this is surely not what we would like to hold ourselves to when it comes to the quality of our service. I am going to reach out to the department responsible and see what we can do to improve it . Please let us know if you're planning to come at the Melanesian hotel in the future , will make our best to improve this service. Thank you again and kind regards
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PRICE RANGE
$72 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the melanesian port vila hotel port vila, melanesian port vila, melanesian hotel port vila
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
77
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Frequently Asked Questions about The Melanesian Port Vila
Which popular attractions are close to The Melanesian Port Vila?
Nearby attractions include Port Vila Markets (0.5 miles), Iririki Island (0.6 miles), and The Vanuatu Cultural Centre (0.2 miles).
What are some of the property amenities at The Melanesian Port Vila?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at The Melanesian Port Vila?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Melanesian Port Vila?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at The Melanesian Port Vila?
Yes, free parking is available to guests.
What are some restaurants close to The Melanesian Port Vila?
Conveniently located restaurants include The Blue Marlin Club, Stonegrill Restaurant, and Le Cafe du Village.
Are there opportunities to exercise at The Melanesian Port Vila?
Yes, guests have access to a pool during their stay.
Does The Melanesian Port Vila have an airport shuttle?
Yes, The Melanesian Port Vila offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Melanesian Port Vila?
Yes, dry cleaning and laundry service are offered to guests.
Does The Melanesian Port Vila offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Melanesian Port Vila?
The staff speaks multiple languages, including English, French, Japanese, and Filipino.