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Chantilly's on the Bay

TripAdvisor$170*
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Certificate of Excellence
05/08/2017 05/09/2017
1 room 2 adults 0 children
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$170*
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182 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Greater Sydney, Australia
Reviewed June 13, 2015

Friendly place back to what it was in 2011 after some disruption from Cyclone Pam. Good food helpful staff and good accommodation with sea facing balconies. Good internet access close the town and other amenities. Love my trip to the place. Efatte is a paradise

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Helpful?
2Thank Alan S
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Alan S Thank you for your review , being on track has been the main focus for the team and your past experience of staying with us and feedback is valuable to me in letting the team know their efforts have been nothing short of amazing. Take care and I hope to see you again Regards Andrew

Reviewed June 6, 2015

Stayed here for the second time during our Vanuatu holiday unfortunately the experience was worst the second time around - everything about the room we had was 'tired' from the bed linen to the towels. You needed to be a contortionist to use the bathroom: open the door, step into the shower, close the door, step out the shower to...

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Helpful?
1Thank Bill T
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

HI Bill T Thanks for your feedback, your comments have been considered and actions taken to ensure next visit is amazing. Kind Regards Andrew

Reviewed June 3, 2015 via mobile

Stayed here as part of our tour package. Good location an easy 5 minutes walk into Vila. The rooms are OK if not a bit 'tired'. Wouldn't choose to stay here if I was in town for a week - quite a bit of road noise.

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Helpful?
Thank Bill T
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Bill T Thank you for giving me your feedback. Apologies we did not meet your standard thou be rest assured post cyclone delays to our upgrades have gone, with the newest and comfiest beds in town, big screen televisions, new paint work throughout and soft furnishing upgrade on track. I hope to have the jetty rebuilt over the next...

Reviewed May 23, 2015

Enjoyed my stay here. Only one meal I was disappointed in and that was the pork belly, but restaurant gave credit, so was happy. All service and other meals were great. Stunning views and walk to town. Will be back. Staff were great.

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Helpful?
Thank Karen O
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Karen O Thanks for the review. I am pleased you enjoyed your time with us and will be coming back. Appreciate your feedback on the pork belly, I will definitely follow up as this is one of our top dishes and a personal favourite with a nice pinot. See you soon Andrew

Cooktown
Reviewed May 15, 2015

Having stayed in Port Vila for three weeks, moved accommodation 6 times and visited friends in other accommodations I must say Chantilly's ticks the boxes for me. The common denominator with accommodation in Port Vila is the price, lack of maintenance and the lack of urgency attitude with service. (Can take 20-30mins to checkout) The cyclone cannot be blamed for...

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Helpful?
3Thank Nadine S
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Nadine S Thank you for your review. There will be some very big smile's at today's meeting when I pass on your review. Thank you for staying with us and becoming part of the Chantilly's family. Kind Regards Andrew

Sydney, Australia
Reviewed May 13, 2015

Lovely place even if showing signs of age - rooms large air conditioning and fans worked. Food good if limited and unchanging. Nice Friday happy hr. Efficient helpful and friendly staff (especially the housecleaning). Convenient to the town for a walk and good eating alternatives around. Probably would try the massage across the road rather than the in house on...

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Helpful?
1Thank Alan U
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Alan U Thanks for taking the time to review us after the cyclone. As you know we fared pretty well despite the battering. Things are almost back to normal in paradise with fresh produce available to run our full menu options, building materials to fix the cosmetic damages and our amazing team delivering great service. Sunset Fridays overlooking the...

Mullumbimby, Australia
Reviewed April 23, 2015

We stayed here for just 1 night as a family of 4. When we arrived they did not have our WOTIF booking, luckily there was a room available anyway. The room had a good view over the harbour but was not very clean & quite basic & dated, considering it cost us almost $300 per night. There was a bedroom...

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Helpful?
2Thank AWTYblogger
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Danielle D Thank you for reviewing Chantilly's. Looks like we have resolved the online alert issues with your booking thanks to good follow up and resolution from our internet provider TVL. Apologies on your room our housekeeping team usually are well on top maintaining our high standards and are only too happy to remedy any guest issue immediately regarding...

Melbourne, Australia
Reviewed April 11, 2015

Over the Easter weekend my friends and I stayed here. The hotel and city is open for business. The location of the hotel is centrally located and the services great. I know some people are concerned amenities and services are not ready post cyclone. Don't be concerned, and enjoy the wonders that is Vanuatu.

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Helpful?
1Thank David G
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Thanks David It has been an amazing recovery. Guests yesterday said they had one of the best tours around the island, the people were so friendly and happy and the beaches amazing. Thanks for taking the time to send through your feedback. Kind Regards Andrew

Campbelltown, Australia
Reviewed March 11, 2015

We spent one night at chantillys this trip. We asked to be moved from the first room because the aircon just wasnt doing the job. In the second room the aircon wasnt much better but decided to put up with it since it was only one night. We discovered the room hadnt been properly cleaned. The bin was still full...

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Helpful?
Thank jodybelinda
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear jodybelinda Thanks for your feedback. The air con settings had been changed in the room possibly by a previous guest and was tested and back up and running the next morning. Apologies for the room change and small problems you had, the team have addressed those with the unexpected room change. The housekeeping team take great pride in their...

Adelaide
Reviewed March 10, 2015

I still haven't checked out, and with the approaching cyclone later this week not sure when I will! However, I wanted to provide a review on my experience to date in case I forget later. The hotel is a short walk from the town proper, but it is a level, safe walk during the day, with plenty of shade along...

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Helpful?
1Thank UmiEdgar
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear UmiEdgar Thank you for your review and kind words to the team and myself. It certainly was an incredible time in the lead up to the cyclone and I am pleased the team met your expectations during your stay. We look forward to having you back again now your part of the 'Chantilly's family'. Kind Regards Andrew

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05/08/2017 05/09/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located overlooking the bay. All the rooms have spectacular views across the harbour. Only a 5 minute walk to town and a 15 minute drive to the international airport. Also available: tour desk, beauty spa, outside pool, guest laundry, Tilly's restaurant, room service, air conditioning and kitchenettes. ... more   less 

Additional Information about Chantilly's on the Bay

Address: Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $110 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chantilly's on the Bay 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Chantilly`s On The Bay Hotel Port Vila
Chantilly's On The Bay Vanuatu/Port Vila
Hotel Style:
#1 Business Hotel in Port Vila
#12 Spa Hotel in Port Vila
#13 Luxury Hotel in Port Vila
#17 On the Beach Hotel in Port Vila
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Questions & Answers

Here's what travelers have asked, with answers from Chantilly's on the Bay staff and other travelers.
4 questions
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Questions? Get answers from Chantilly's on the Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get room on first floor, no lifts”
rosco532015, 1 week ago | Read review
“2nd floor rooms at the corner of the building is the one we stayed at. I could not think of a better option.”
maurorisch, Mar 6, 2017 | Read review
“The rooms with a view of the "harbour" would be the best.”
Barney53727, Feb 7, 2017 | Read review
“We were told rooms south facing were the best”
paulmmcszx, Jan 9, 2017 | Read review
“Choose a room in upper floor”
TheglobetrotterNC, Dec 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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