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Chantilly's on the Bay

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178 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Eden, Australia
Reviewed 6 days ago NEW

First off, let me tell you that the staff at this place are genuinely wonderful and very hard working. It is no reflection on them that Chantilly's - once a good place to stay in Port Vila is running down in a big way, There seems to be a general lack of care about its management. The restaurant once full...

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Helpful?
Thank SharonJB
Melbourne, Victoria, Australia
Reviewed 3 weeks ago

We stayed at Chantilly's for 5 nights. We had a 1 bedroom apartment on the 2nd floor with a magnificent water view. The space in the room was very generous, with full kitchen and a balcony. Air conditioning was great, as this time of the year temperatures go from 26 to 33ºC, but the humidity levels got above 85%. The...

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Thank maurorisch
Port Macquarie, Australia
Reviewed February 7, 2017

A very nice facility that serves nice food, you can have a swim in the deck pool, or just sit there and enjoy the view. Four people in the group, four different styles of breakfast - eggs Benedict, a "giant" breakfast, a mix of sides instead of the actual breakfast dishes on offer, and three component omelet. No prisoners left,...

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2Thank Barney53727
Jinhua, China
Reviewed January 9, 2017

Excellent hospitality! Welcomed like royalty. Amazing view while drinking my Pina Colada on our balcony. I loved every second and would definitely come back again. Food was tip top with the freshest seafood I've ever tasted. This place was unreal. My favorite time was snorkelling in the lagoons. Thanks guys for a great trip.

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1Thank paulmmcszx
Reviewed December 23, 2016

Alone or with family, this place is magical. Direct on the beach, with beautiful views, and at walking distance from everything in town, the Chantilly Hotel is in its price range the best place to be in Port Vila. The rooms are confortable and the staff is on top.

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1Thank TheglobetrotterNC
Gold Coast, Australia
Reviewed December 12, 2016 via mobile

The photos and advertising of this property are totally inaccurate. Iron didn't work, towels worn thin and ripped as were the sheets. All of the linen smelled of smoke. Air conditioner iced up and stopped working. Pool was small and dirty. Definitely not value for money.

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Thank joy h
Auckland Region, New Zealand
Reviewed October 9, 2016 via mobile

Friendly, attentive staff with a great atmosphere - candlelit dinner overlooking the lagoon and can hear the water washing ashore. Had the chicken,brie and cranberry burger which was the best burger i've ever had. Dessert was creme brûlée which was also very good! The food was very affordable costing us only 2500VT including a beer each.

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2Thank Altomatum
Perth, Australia
Reviewed October 7, 2016

We had been recommended to try the breakfast at Chantilly's and our experience did not disappoint, it was excellent. The service was very very good, polite and efficient. Each of the meals was very well presented and a delight to dine on. We will dine there again.

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1Thank CocoTampa123
vanuatu
Reviewed September 11, 2016 via mobile

Looking for a decent coffee, good service and an old-school big breakfast? Chantillys is the place. Like many places in Port Vila, it took a hit from cyclone Pam last year. The beautiful jetty has not been rebuilt and was a place for a sunset cocktail or a candle-lit dinner. Bright, open and designed to get sea views and breezes-it...

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1Thank jworthington
GeneralManager279, Manager at Chantilly's on the Bay, responded to this review

Dear jworthington, Thank you for your review. Your nice comment and loyalty is well appreciated. We are so glad that you had a great dining experience and that we are your choice and favorite for breakfast. Looking forward to welcome you soon again. Kind regards, Management

Blenheim, New Zealand
Reviewed September 9, 2016

We stayed at Chantillys on the last night of our trip, due mainly to proximity of airport and early departure. No problems with overall condition of room, staff friendly. However we awoke to a strange sound in our room to find a rat eating a banana that had been provided with our breakfast (needless to say breakfast not eaten). My...

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1Thank jblam
GeneralManager279, Manager at Chantilly's on the Bay, responded to this review

Dear jblam, We are so sorry that in spite of our effort and apology letter that we've sent to you we still run short of your expectation. As mentioned in our apology letter we strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time we are sorry when...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located overlooking the bay. All the rooms have spectacular views across the harbour. Only a 5 minute walk to town and a 15 minute drive to the international airport. Also available: tour desk, beauty spa, outside pool, guest laundry, Tilly's restaurant, room service, air conditioning and kitchenettes. ... more   less 

Additional Information about Chantilly's on the Bay

Address: Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range: $113 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chantilly's on the Bay 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Chantilly`s On The Bay Hotel Port Vila
Chantilly's On The Bay Vanuatu/Port Vila
Hotel Style:
#1 Business Hotel in Port Vila
#12 Spa Hotel in Port Vila
#14 Luxury Hotel in Port Vila
#18 On the Beach Hotel in Port Vila
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Questions & Answers

Here's what travelers have asked, with answers from Chantilly's on the Bay staff and other travelers.
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Questions? Get answers from Chantilly's on the Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor rooms at the corner of the building is the one we stayed at. I could not think of a better option.”
 of 5 bubbles maurorisch, 3 weeks ago | Read review
“The rooms with a view of the "harbour" would be the best.”
 of 5 bubbles Barney53727, Feb 7, 2017 | Read review
“We were told rooms south facing were the best”
 of 5 bubbles paulmmcszx, Jan 9, 2017 | Read review
“Choose a room in upper floor”
 of 5 bubbles TheglobetrotterNC, Dec 23, 2016 | Read review
“The studio rooms are ok for one but the larger rooms better for families.”
 of 5 bubbles alansI6883TU, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question