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Chantilly's on the Bay

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Traveler (151)
Room & Suite (50)
Dining (26)
Overview
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
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199 results
Traveler rating
89
70
25
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5
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LanguageEnglish
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89
70
25
10
5
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All reviews nice beach bar fatumaru bay ocean view studio one bedroom apartment no lift road noise huge balcony top floor and free wi fi rooms are spacious and clean short stroll restaurants and bars town centre cruise ship room number kitchen facilities a great place to stay
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1 - 5 of 199 reviews
Reviewed 3 weeks ago

I stay at Chantilly's regularly, and always recommend to friends & family visiting Port-Vila. The staff are some of the best in town, and go over and above to make your visit memorable. No request is too big or small. Rooms are clean and well...More

Thank Sophia F
Response from SalesCS, Responsable commercial at Chantilly's on the BayResponded 2 weeks ago

Hi Sophia, Thank you so much for taking the time to leave such a good review about Chantilly's on the Bay and Banyan Beach Bar. We are you enjoyed your time with us and we hope to welcome you again soon! The management.

Reviewed 3 weeks ago via mobile

I booked through hotels.com, expected the rating of 4 star to be correct as stated even in trip advisor. It's not even 2 star.Our booking was for 2 studio rooms with queen bed and they gave us 2 one bedroom with double bed. Towels stink,...More

Thank tuulaamv
Response from GeneralManager6337, Manager at Chantilly's on the BayResponded 3 weeks ago

Dear Reviewer, Thank you for your feedback Chantilly's on the bay is a 3 star hotel and not 4/5 star, the 4 star on trip adviser does not represent the Star rating of the hotel. We do not advertise that we have buffet breakfast, continental...More

Reviewed September 28, 2018

Terrible service not once did we get asked if we wanted anything ,drinks or food etc Staff always wore filthy clothes worn out shoes Rooms were average we had an up grade,,,,!our balcony looked out over the rear of the kitchen rest area for the...More

Thank jpdarnell
Response from SalesCS, Responsable commercial at Chantilly's on the BayResponded October 9, 2018

Hello, jpdarnell, Thank you for sharing with us your feedback, we are quite surprised because it is the first time we receive such comment in regards to our staff. It is a shame our hotel did not respond to your level of expectations and be...More

Reviewed September 27, 2018 via mobile

Another Family holiday in Vanuatu and this time we stayed at Chantilly’s on the bay, for a total of 7 days. Service and staff, extremely good. Accomodation, great location, however old and not too clean inside, with a lot of mould in bathroom. Kitchen was...More

Thank andreajoyce
Response from SalesCS, Responsable commercial at Chantilly's on the BayResponded October 8, 2018

Dear andreajoyce, Thank you for this comment on your experience at Chantilly's On The Bay. We note that your experience went well overall. Our hotel is not new but we are doing everything we can to modernize it and offer an enriching experience for our...More

Reviewed September 19, 2018

I had a large apartment, kitchen, lounge, separate bedroom with Queen sized bed and an enormous balcony.7.5 minute walk along the waterfront to the Nambawan Cafe and Big Blue Diving, 15 minute walk to a Supermarket. I liked it a lot there.More

Thank Larry S
Response from SalesCS, Responsable commercial at Chantilly's on the BayResponded October 8, 2018

Dear Larry S, We are delighted to see that your stay at Chantilly's on the bay went well. We note that you appreciated the location of the hotel, ideal to enjoy Port Vila and the many activities that the capital offers. We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Concierge
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Spa
Details
Price range
$96 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Vila
#10 Spa Hotel in Port Vila
#17 Luxury Hotel in Port Vila
#21 On the Beach Hotel in Port Vila
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$96 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Vila
#10 Spa Hotel in Port Vila
#17 Luxury Hotel in Port Vila
#21 On the Beach Hotel in Port Vila
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Photos
Traveler (151)
Room & Suite (50)
Dining (26)
Pool & Beach (18)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
QueTal00100
December 8, 2017|
AnswerShow all 3 answers
Response from Philip R | Reviewed this property |
Yes! They give you a password when you book in.
0
Votes
Mechelle_1991
July 9, 2016|
AnswerShow all 2 answers
Response from GeneralManager6337 | Property representative |
Hi Mechelle_1991 Chantilly's is a kid friendly hotel and just a few minutes walk from town on pcturesque Fatumaru Bay. Regards.
0
Votes
Room Tips
"Don’t have room 1 over looks roofs and the back of the kitchen"
jpdarnell
Sep 28, 2018
Read review
"Get an apartment"
X7736FPlarrys
Sep 19, 2018
Read review
"Choose a room with a covered balcony ( if there is one)"
newby50
Sep 3, 2018
Read review
"The rooms in the middle are quieter"
Ferdinandw629
Jun 18, 2018
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