We were a group of 10, heading over for a holiday and wedding. People super friendly, rooms were really good, air con was bonus on the hot days. our room could have done with a little TLC, but nothing to stop us from going again. Wedding planner Soloute( not sure if i spelt right) was awesome, so helpful on wedding day , and great with keeping us up to date with plans, she saved the day. also at the main entrance was Frank for Tanna, he was super friendly and helpful, hope to hear from him one day , we gave him our email to keep in touch. Its because of these 2 people and the friendly staff we would go back to stay.
We came as a group of 10 for a wedding. The room we had (609) was nice, spacious and clean. The beds were reasonably comfortable compared to places I have stayed in the past. The staff were very accomodating and friendly. The breakfast was really good and the cocktails were pretty good too. The pools are great, we spent hours in there each day.
My husband and had a lovely week here. Despite the looming virus outbreak we were able to leave the world behind. The food was wonderful whichever restaurant or bar you ate in. The cocktails delicious and all service was delivered with the usual Vanuatu charm and smiles. I enjoyed a massage too. The rooms were comfortable and well air conditioned. We're planning our next trip when this madness calms down.😎😎🌴🌴🌴
The resort itself is fantastic, the view from our room was amazing and the pools were nice. The facilities are good, (tennis courts), & the omelette lady was great, however, the service throughout our stay was poor. They have a list of activities to do every day, one day we asked about water volley ball that was on the list, yet they said they didn't have any balls so they wouldn't set this up. The next day there was local birthday and all of a sudden they had three balls. It seemed like they couldn’t be bothered. Another issue we had was with the food, although the breakfast was ok, the rest of the food was nothing short of shocking, from dry chicken to frozen pizzas, to waiting over an hour for chips and being massively overpriced. The one restaurant on site that was 'ok' cots us around NZ150 for two meals and a couple of drinks. We also found out on the last night they were overcharging us when we asked for our bill. The menu lists the price yet they were charging extra on top of this, when we questioned this they said 'because we were staying out of season, they were charging us more'! (without telling us) It just seemed like they were taking us for a ride the whole time. During happy hour (which they don't advertise) you were lucky to get one drink served, even if you were sitting at the bar (pool bar). It's a shame as the resort is nice but the standard of food along with the don't care attitude of the staff means I wouldn't recommend staying here. …
Recently returned from a holiday with my sisters. Our stay at the Warwick was fabulous, the staff and management were friendly and courteous. They made our stay the best ever. There were plenty of free activities to do which we participated in; i.e. weaving, coconut husking, learnt a bit of Bislama, sand drawing, kayaking etc. Our room was overlooking the beautiful lagoon and serviced daily to a high standard. Spent a lot of time relaxing by and in the pools, weather was perfect. The nightly entertainment was excellent especially listening to the beautiful voice of Shina. Thank you to all at the Warwick for a wonderful unforgettable holiday.