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Holiday Inn Resort Vanuatu

Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
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1 room 1 adult
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Holiday Inn Resort Vanuatu
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549 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015 via mobile

Late review am just learning about trip advisor :p My husband and i had our honeymoon here in Feb 2015. We couldn't have asked for a better holiday. The staff were AMAZING. Every single one. Could not find a fault. Just beautiful hospitable people. It felt like being at home. The facilities were excellent. Try out the day spa. The... More 

Helpful?
Thank Storm L
Toowoomba, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 13, 2015

I apologise for not writing a review sooner, however we were at the Holiday Inn as a "cyclone shelter" in March. Breakers resort evacuated us to this location as it was a safer option for us all. I can't thank Tom and his team enough for all that they did for us during this time. Not only did they feed... More 

Helpful?
3 Thank aeelder
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon aeelder Thank you for the review and spending time at the hospital in the days following the Cyclone. I am still amazed about how many people like yourself jumped and did want needed to be done considering most people where meant to be here on holidays! As we move past the 6 month mark since the cyclone and... More 

Raleigh, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed August 17, 2015

I actually had stayed on this property last year, but have not written about it until now since I am deciding to go back again this winter. Everything about the resort is great, including the over-water bungalow, the staff, the water activities, and the buffet.

Helpful?
Thank repeatravel
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon repeatravel Thank you for 'great' review. We are well underway with the reinstatement of the resort and will reopen in May 2016 just in time for your next visit. Look forward to welcoming you all back to Vanuatu. All the best Thomas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Auckland, New Zealand
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 16, 2015 via mobile

Stayed here on a couples getaway. Having dined at restaurants at a few other resorts in Vanuatu, I definitely rank Holiday Inn the best in overall appearances. Pros: Direct transfer from airport available. Grand lobby. Casino onsite (small). AMAZING BUFFET BREAKFAST - best omelettes I've had for a long time with stunning views to match. Spacious rooms. Lots of activities... More 

Helpful?
1 Thank chubbychimpz
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon chubbychimpz Thank you for taking the time to write a review. Great to hear you enjoyed your time on the resort and as you mentioned you can easily get out and about town for various activities. We have a taxi rank on the resort which you can certainly organise to drop and pick you with set pricing. Look... More 

Milton, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2015 via mobile

This hotel is the best hotel I have been to in my life. The staff are super friendly and are always willing to help with everything! The pool area has a little play area for the kids which is absolutely fantastic. Also the 'shacks' around the pool providing ice cream, drinks ect is just fabulous. I cannot thank the staff... More 

Helpful?
2 Thank phoeberyannn
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon phoeberyannn Thank you for the review. Great to hear that you enjoyed your time with us and hopefully we will welcome you back to Vanuatu in the very near future. All the best Thomas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Port Moresby, Papua New Guinea
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 17, 2015

Stayed for 7 nights in an over water villa. The kids loved the pool and water activities. The staff were friendly and exceptionally helpful. The over water villas are a short walk from the main facilities, which we enjoyed. However, you could call for a buggy at anytime if you didn't want to walk. The room had a PlayStation for... More 

Helpful?
Thank Vez02
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon Vez02 Thank you for the review. Sounds like you had a great time with us and in Vanuatu. Hopefully we will see you back with us in 2016. All the best Thomas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Port Vila, Vanuatu
Level Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 4, 2015

We have stayed at the holiday inn in port Vila many times, and always enjoyed its friendly, hospitable staff, good food, great amenities and facilities, especially those for kids, and beautiful outlook. My most recent memory of the holiday inn is from during cyclone Pam, during which my kids and I bunkered with many others as category 5 Pam whipped... More 

Helpful?
2 Thank malolava
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon malolava Thank for taking the time to write a review. Sorry to hear that your visit was interrupted by PAM and really do appreciate your comments regarding how the team managed the event. We are underway with reinstatement works and this stage are due reopen by May 2016 ready for you to come back enjoy that warm Melanesian... More 

Melbourne, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 27, 2015

Stayed here for 11 nights in Feb with a toddler for my 40th. We had not expectations and as a result wehad a good time. Staff are very friendly. Even the most minute inconveniences was taken care of promptly eg, we had insects coming through the air conditioning in the evening and we were upgraded to a suite the next... More 

Helpful?
1 Thank Corporategal92
IHGCare, Guest Relations Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Corporategal92, Thank you for providing us with a very considerate review and thank you for staying with us. It is great to hear you had a pleasant stay and a good time in our hotel. I especially appreciate the positive comments about our helpful and friendly staff and am happy you were satisfied with the sleeping quality. However, even... More 

Sydney, Australia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

What a place! Fantastic people, fantastic hotel. Breakfast buffet had everything a tropical resort should have, including fresh coconuts and a view of the lagoon. Had so much fun dancing the night away in the lobby bar with the staff.

Helpful?
1 Thank Chenoa E
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Chenoa Thank you for such a fantastic review. Hopefully we can welcome you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Maitland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

Dont go anywhere else. The holiday inn is the number one place to go in Vanuatu. We had a ball. Staff were awesome. Our three year old loved our stay and asks to go back every day. We will be returning in a year for another perfect holiday!

Helpful?
1 Thank nicchris77
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning nicchris77 Thank you for 'the best' review. Sounds like the team left a last impression on you all. Look forward to welcoming you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

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