This resort is truly the best place to stay when visiting Palau, especially if you’re diving. Whatever dive company you choose, they will pick you up and drop you off at the dock at the resort. The meals (mostly buffets) are pricey for Palau but the staff goes out of their way to make everything very special. There are two main restaurants at the resort, a more casual restaurant offering buffet breakfast and dinner and a fine dining dinner restaurant. We loved our stay at PPR and can’t wait to be back.

We had a nice stay, and it is probably the best you get in Palau. But for our family room we paid 600+€ / night, which gets you much better hotels pretty much anywhere else. But if you consider where you are and that you can enjoy quite a good level of luxury in a very remote place very close to the nature it is still a good deal. The service experience for us was very mixed, from super attentive to almost rude. Hotel is run by Japanese which is also reflected by the guest, as Europeans we almost felt a bit discriminated. When we arrived with our three kids in a rental car, we were asked to move the car instead of helping us with the luggage and the kids. Only after clarifying that we are guest, we were allowed to unload. After having quite some issues with the safety of our room (balcony railing was broken, bad with a crawling baby), we were barely able to bring this to the attention of the responsible. Informing via phone did not work, we then mentioned it twice at the reception, did not work either, so we ended up not having it repaired through the entire stay. But then again, location is nice, food is quite good, pool is sufficient, the hot tub is a nice plus and the private beach is very beautiful with a reef right in front of it. So all in all, if you want to burn a few bucks and try to find some luxury in Palau I recommend it, but lower your expectations before arriving.

My husband and I along with our adult daughter recently returned from a trip to Palau. My husband and I stayed in The Pristine Villas and Bungalows and our daughter stayed at the Palau Pacific Resort. The Pristine Villas is basically their version of concierge level villa very close to the main resort area, yet quiet and secluded. In our opinion, the Villa did not offer enough space or privacy for our 26 year old daughter, so we got her her own room. Our villa was stunning and rivals that of the finest Caribbean Resorts. We have stayed at Little Dix Bay, Jumby Bay, Parrot Cay and other high end resorts and the Pristine Villas will not disappoint. We had our own pool and could literally snorkel right from our villa. The entire resort was completely stunning with impeccable service. We went to Palau to dive and our dive company picked us up at the hotel dock with ease. What made our trip so special were the people of Palau and all of the lovely workers at the resort. The restaurants, bars, pools, were all excellent with wonderfully warm and thoughtful service. When we were not diving, we were doing world-class snorkeling right in front of the hotel. We opted to dive 2 full days off property and stayed at the property two days to enjoy the resort and the amenities. I honestly cannot say one negative thing about either of the properties. Was it expensive? Yes! However, how many times do you get to visit a place this beautiful? If you can swing it and you enjoy quiet privacy, opt for a Villa in the private area. Our daughter was very happy with her room in the main part of the hotel. I don't understand people complaining about the food. We loved it and to be honest, you are in Palau for the diving, snorkeling and natural beauty. We had fish and/or sushi every night and it was fantastic not to mention killer cocktails at the beach bar. I hope to return someday and the diving was literally the best experience of our lives! Thank you Palau Pacific Resort for a magical holiday.