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Traveler (443)
360
Panoramas (9)
Room & Suite (183)

About

#12 of 20 hotels in Grand Terre
Location
Cleanliness
Service
Value
Le Nouvata is composed of 3 wings around a courtyard with tropical gardens, restaurant, bars, shops, a big swimming pool and one small kids pool. Perfect for meetings and events, Nouvata also has New Caledonia's largest conference and event centre.
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Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family

Location

Full view
701Reviews
11Q+A
100Room tips
Traveler rating
  • 62
  • 307
  • 201
  • 84
  • 47
Time of year
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Popular mentions
+1
I stayed for two nights in a premium room with a view of the pool and garden. The room was spacious and clean. The bathroom was large. I was surprised that no soap was provided to wash hands (the front desk said I’d have to buy off site). My trip was brief, to attend a
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The room was a sufficient size with a sea view which was nice. The room was cleaned daily to a good standard. It is looking a little tired and I think this place once had it's hey day. The largest disappointment was not the room or cleanliness but the lack of customer service
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Response from nouvata2019, Direction Nouvata at Nouvata
Responded 3 weeks ago
We respect greatly your time in communicating your thoughts as it reflects the level of care and concern you have for our services. It is only through your feedback both good and bad that we can ensure that the standards of Le Nouvata hotel are improved and maintained. None of the situations you describe should have occurred, regardless of how busy the hotel was. The experiences you detail regarding for the front desk is really a great shame and we can certainly understand how you may feel disappointed. We can assure you that all of your comments have been thoroughly dealt with at an operational level and we would like to offer our most sincere apologies. We sincerely hope to have another opportunity to welcome you in Nouméa.
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I thought hard about whether to rate this two or three stars. I decided on three because the room was clean; it was furnished with a microwave and refrigerator; the bed was comfortable; the location was near the beach; the pools are OK; and the price was reasonable for where it
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Response from nouvata2019, Direction Nouvata at Nouvata
Responded 3 weeks ago
Thank you for taking the time to write your comment about your recent stay with us. This helps us to improve further our product and services and reach the high level of service we aim to achieve. We are sorry to learn that our hotel did not match your expectations and wish to let you know that major improvements are planned regarding rooms and restaurant. We also take very seriously your comment about the general service in our hotel and have already implemented actions to improve it. We truly hope that you will give us the opportunity to welcome you again in the future.
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I was in a premium room with a large bathroom and living area, and walk in wardrobe where the coffee supplies and mini fridge were also located. A microwave would have been a great addition. The view from the 5th floor was ok, I had a great view of the garden and pool, and could
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Response from nouvata2019, Direction Nouvata at Nouvata
Responded 3 weeks ago
This is a very sincere feedback that you give and we would like to thank you for that. Comments from our guests are very important to us and we take them very seriously to improve our product and services. We are glad that you enjoyed your experience at Le Nouvata Hotel and the surroundings. We are happy to kwow that our staff helped you efficiently. Regarding the barrier of language, please be assured that actions were implemented. We truly hope that you will give us an opportunity to welcoming you back. Best regards
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+1
Booked for 3 nights because of 8.5 rating & listing as premium room. Checking out in the morning & could not recommend No English TV. Only French stations See photos of room Sub standard Advertised free Wi Fi. Only minimal access then you have to purchase. Meal returned due
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Response from nouvata2019, Direction Nouvata at Nouvata
Responded 3 weeks ago
Thank you for sharing your impressions with us. We do apologize to hear about your unpleasant experience at Le Nouvata Hotel. We take very seriously your comment and have already implemented actions to improve it. We truly hope that you will give us the opportunity to welcome you again in the future. Best Regards,
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PRICE RANGE
$69 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le parc hotel noumea
FORMERLY KNOWN AS
Le Parc
LOCATION
New CaledoniaGrand TerreNoumea
NUMBER OF ROOMS
309
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