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Grand Papua Hotel

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Grand Papua Hotel
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181 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Auckland, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed four nights early November. Have stayed here before and staff always helpful. Always enjoy the tropical fruits for breakfast and if it is not on display I ask eg rock melon and usually it is in the fridge and one of the obliging staff always happy to cut it up and bring it to my table. The rooms are... More 

Helpful?
Thank Duphney
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Staying at this hotel during the FIFA event meant the hotel was busy. That didn't distract from the experience. The suites are better than normal rooms and if you're going to choose this hotel, choose a suite rather than an ordinary room. The food in the restaurant, in comparison to other Moresby hotels, is fine. If you want something really... More 

Helpful?
Thank Ric W
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Ric W Thank you for your recent stay during the FIFA World Cup Under 20 Women's Tournament and the Grand Papua hotel is proud to be accredited as a host hotel, and I am pleased to hear you enjoyed the experience. Ric W I have shared your feedback with my team and be assured we will always continue to... More 

Dhaka City, Bangladesh
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Port Moresby is a challenging environment and I always felt safe in The Grand Papua, that's most important. Beyond that though it is a comfortable hotel. The rooms are decent without being luxurious, I was content with the bed especially. The best thing about this hotel is the restaurant, friendly efficient staff and a very nice restaurant manager. The food... More 

Helpful?
Thank moray_nicol
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Moray_nicol I am glad to hear you always feel safe when staying with us at the Grand Papua hotel, we understand how important it is for our guests and visitors and will continue to seek improvements in ensuring our guests enjoy and feel very safe. I am pleased to hear you enjoyed our Brasserie friendly and efficient staff and... More 

St. Albans, United Kingdom
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 23, 2016 via mobile

Excellent place to stay in Port Moresby. Very comfortable rooms well furnished and equipped. Good gym facilities. Attractive bar area and restaurant provided good breakfast and evening meal options. Well guarded and very safe. Particularly helpful staff.

Helpful?
Thank Nellibert
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Nellibert, Thank you for your compliments, Nellibert I am very proud to receive compliments of our friendly and helpful staff, these feedback certainly motivates our local employees so thank you. I am also pleased to hear you thoroughly enjoyed our facilities and services in a well guarded and safe hotel in the middle of CBD Port Moresby. My team... More 

Manchester, United Kingdom
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 18, 2016

Excellent service and nicely presented rooms. I felt safe in the hotel which is an important factor in Port Moresby. A good night's sleep and an excellent location for the Port Moresby CBD. The bar staff were excellent and kept an eye on an very drunk guest. The food is ok, but could be improved in quality and scope, particularly... More 

Helpful?
Thank AlexTMarshall
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear AlexTMarshall Thank you for your feedback. I am pleased to hear you enjoyed our hotel facilities, caring service staff and the safety of the hotel in the middle of CBD Port Moresby. AlexTMarshall I have addressed your concerns with our Executive Chef and Maintenance Manager. I am pleased to advise you we have made improvements to these shortfalls and... More 

Melbourne
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 15, 2016 via mobile

A quick stop at the Grand Papua for myself and seven business colleagues whilst on business in POM, a fantastic experience, transfers, checkin, room and dining all exceptional. Friendly receptionist, bell desk, drivers and waiters, all looking like they enjoyed their jobs and pleased to have us a guests in their hotel. A very safe hotel with fantastic views of... More 

Helpful?
Thank Autraveller68
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Autraveller68 It was a pleasure to be of service to you and business colleagues recently - yes it was a brief stopover and I am pleased to hear you and your colleagues enjoyed your very short stay. Grand Papua hotel will continue its on going commitment to staff training and improving our understanding of exceeding our corporate and business... More 

Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2016 via mobile

Had a great 3 night business stay at the Grand Papua Hotel. Everything was organised as requested from airport transport, non smoking room, comfortable bed, working wifi and even an early check in so I could work before my meetings. Thanks

Helpful?
Thank Andrew M
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Andrew M Thank you for your feedback and stay with us recently I am please to hear you enjoyed our services and rooms including our complimentary wifi and airport transfer. Andrew M I have relayed your feedback to the team, we thank you and we will continue improving our training and standards to ensure our guests enjoy every service... More 

Sydney, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 27, 2016

The hotel is on a top of a hill with gates and fences surrounding it, felt very safe when I was staying there for work. The lounge level had amazing view of Port Moresby. The restaurant in the hotel served great food too. We had organised an event in the hotel as well, the service and the event went according... More 

Helpful?
Thank Chris T
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Chris T Thank you for your feedback and compliments. I am glad to hear you felt safe and enjoyed our services and facilities including our conference and events facilities. t is good to hear you also enjoyed our Executive lounge with spectacular views and great food in the Brasserie. Chris T I have relayed your feedback to the team... More 

Penang Island, Malaysia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 20, 2016 via mobile

This hotel was certainly grand by PNG standards - but by international standards it was somewhat lacking. The rooms where comfortable and clean and the room service was good. However the breakfast was a little faded and overpriced - the breads where ordinary, the cheeses where ordinary, the meet was watery (which happens when it freezes in the fridge) some... More 

Helpful?
Thank Foodsnobbs
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Foodsnobbs Thank you for your feedback, I am pleased you enjoyed our facilities and services and have certainly addressed your feedback with our respective management and implemented changes especially in our Food and Beverage department. Foodsnobbs a key focus in addressing your concerns is training both back of house and front of house, be assured we will continue to... More 

Melbourne, Australia
2 reviews
Reviewed July 20, 2016 via mobile

Things may not work perfectly in PNG, but this is a very good business hotel in the City area by any standards anywhere. Rooms are excellent, with comfortable beds, good pressure shower and some spectacular views. Service is very good. Nice little bar and Executive Lounge.

Helpful?
Thank CDB469
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear CDB469 Thank you for your feedback, I am very pleased to hear you enjoyed your stay with us. Grand Papua hotel understands what our corporate and business traveler needs to stay and meet in a business CBD destination as Port Moresby? I am glad you also enjoyed our Executive Lounge, offering our executive guests buffet breakfast, evening cocktails and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located in the city centre of Port Moresby, the Grand Papua Hotel is the newest deluxe hotel to open in PNG. Comprising 161 rooms and suites, the hotel caters to both the corporate and leisure traveller. ... more   less 

Additional Information about Grand Papua Hotel

Address: Mary Street, Port Moresby, Papua New Guinea
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range: $211 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Papua Hotel 4*
Number of rooms: 161
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Port Moresby
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Questions & Answers

Here's what travelers have asked, with answers from Grand Papua Hotel staff and other travelers.
1 question
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boston
over a year ago

See all questions (1)

Questions? Get answers from Grand Papua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go high and go for a suite.”
 of 5 bubbles 220ricw, 1 week ago | Read review
“Higher floors have access to business centre”
 of 5 bubbles AlexTMarshall, Oct 18, 2016 | Read review
“Airways would be my pick...”
 of 5 bubbles 334markn, Apr 24, 2016 | Read review
“This hotel is rare in that you get full sea views from all side.”
  • Executive King room
 of 5 bubbles G3778WLrobertd, Mar 9, 2016 | Read review
“Book early as the rates can rose dramatically if there is a conference or event in town”
 of 5 bubbles Sandellhay, Dec 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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