Customer Service from the Management to the auxiliary staff was excellent! They were prompt in communication via email and mobile to understand our needs for conference room setup. Once we arrived, all requirements were met. Where additional assistance was asked- the staff went out of their way to find ways to resolve our queries. Conference Room Team, facilities team, catering/restaurant, Management, in particular (Ms. Cecile), displayed exceptional customer service. I would recommend other business houses to choose Shady Rest.
Meals: The meals were good, everyone enjoyed Conference Venue: although it was small, it was adequate for the number of participants Rest Room : The rest room is quite small Water: Water was provided, need to provide ice/cool water rather than just water
The food was great esp the cakes and muffins. Friendly catering staff who went out of their way to cater for the one vegetarian in the group. Great venue for a small group conference. The only drawback was the entry to the toilets was from the back of the conference room so anyone going there could be seen going in and out of the toilets.
Hotel prime location, Room comfortable ,has necessary facilities like kitchenette, food is delicious esp. the curry buffet, Thank you to Cecile and team who assisted me, staffs are very friendly and helpful. I will recommend this hotel!
Great place for a small conference/meeting. Great services and food. Cecile was really helpful at all time. My team and I really enjoy our 4 days there. We will come back soon for our next meeting. Thanks for you hard work.
We had a wonderful 5 nights stay at the Shady Rest Hotel. The rooms were clean, very comfortable, the staff was amazing, and very welcoming. The food was amazing and customer service was excellent. Thank you.
I had to surprise someone from Papua New Guinea all the way from the Philippines. I had the pleasure of working with Cecile who readily and willingly answered all my questions and ensured a good customer experience. She was patient with me and polite. She even personally delivered the items I order to the one I had to surprise. Thank you Cecile and Shady Rest Hotel!
We had the pleasure of Cellar Restaraunt providing our brunch to celebrate PNG's 45th Independence Day on the day before actual independence day (16th Sept 2020. )We greatly enjoyed the food supplied by the Cellar Restaraunt at the Shady Rest Hotel. Nicely prepared. The Red Velvet cake was to die for - not too sweet but just perfectly right.
Love the pizza! If you are in Port Moresby, be sure to pass by. The pizza takes 10 minutes or less, it’s fresh and the staff are very friendly . A place that you have to visit! I ordered pizza from there a couple of times and they never disappoint
My first trip to Port Moresby, and just an overnight stay but I needn't have worried. Felt very secure at The Shady Rest (behind high gates, with security guards...) the room seemed fine, and all the staff were unfailingly polite and helpful. If you're worried about security and concerned about the high accommodation prices in Port Moresby, my advice would be to book in at Shady Rest for a nice, affordable stay. If I'm ever travelling this way again, I'd definitely go back to The Shady Rest (was sorry to miss the Indian restaurant ... next time)
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