We stayed here for 13 days and it is a night space let down by the management. The housekeeping services came into our room and smashed our bathroom scales. They tidied up the debris and then pretended that it was already broken. The hotel management tried to blame us and lied about having done it. The breakfast is incredible and the staff downstairs are amazing at this hotel is severely let down by the hotel management.
This boutique hotel is located in the "Zone T", within walking distance of restaurants, bars, cafes and shopping malls. The neighboorhood is safe. Friendly and helpful staff, willing to go the extra mile. Rooms are clean and comfortable.
Second time staying at this Hotel and again it did not disappoint, a lovely spacious room on the 8th floor, quiet with lovely big windows. Bed was comfortable and huge, breakfast is always good with a small menu of options but all good quality and fresh. The location if good with a easy walk to Zone T and Andino Mall, they have some nice independent shops and places to eat around too. All in all a great place to stay.
very well staffed, with friendly and accommodating people. Well kept and safe and in a good area of town near many nice restaurants and shopping. The complamentary services are a nice touch, allowing me to pack a few snacks before a trip or grab a snack before bed.
Lets start with my first day at Cityflats. I arrived and was greeted by Melissa who I met on my last trip to Bogota. She greeded me with a huge smile that I could see under her mask and checked me in and made sure I would be happy during my stay. Within a few minutes out comes General Manager Diana to greet me and welcome me back. Diana is a hands on manager which is a really nice touch when you are away from home. It was wonderful being welcomed by two people I had encountered in the past and with the pandemic one never knows. So I go to my room and there was a lovely note by GM Diana welcoming me back which brought a smile to my face. A few minutes later their was a knock on the door and it was Melissa handing me a box and wishing me a Happy Birthday on behalf of the hotel. Now I had tears in my eyes for the very kind jesture. Inside the box was a note from the staff wishing me a very Happy Birthday and a piece of cake which was amazing. Every morning I was greeted by the ladies in the breakfast area who made sure my day started off right. I even tried some soup one morning that I loved. The front desk staff was amazing to me as they answered every question that I had and lord knows I bothered them a lot but each and every time they took great care of me and my girlfriend. My room was awesome and well maintained by the cleaning staff who made sure everything was neat and clean. This hotel is in a very nice area near many restaurants and shopping district with many things to do. From the bottom of my heart Thank You to Diana and everyone there at Cityflats as you made me and my girlfriend feel so at home and welcomed. Gracias Familia Los Quiero Mucho Joe Cartagena…
Very nice small hotel, in a good location, nice neighborhood with many options to eat out very close by. The accommodations were great, clean and comfortable, good internet service and breakfast. The attention by the staff was amazing, very helpful, attentive, and personalized, specially Diana. We will definitely recommend this hotel and stay here next time we travel to Bogota
Nice room in a great location. The internet works well and the staff is very helpful. They do a great job of keeping the place clean and the free fruit and honor bar downstairs are a nice touch. Really glad I found this place.
I picked this hotel due to its location and modern feel. It did not disappoint! My room was super modern, clean, and had large windows with amazing views of hillside behind us. The hotel is a short walking distance to two large shopping malls and many delicious restaurants. I felt safe walking in the area, even at night. The hotel staff was absolutely amazing, especially Diana. She communicated with me from the minute I booked the room, and even after I left. She assisted me with arranging for airport pick ups, and a Covid test. She even made sure my suitcase made it to the hotel, after it was delayed in Bogota. The hotel breakfast was delicious. Diana and her staff truly went above and beyond with their hospitality and making sure my stay was nothing but amazing. When I return to Bogota, I will be choosing this hotel, no doubt!…
Wonderful accommodations, good amount of space in the rooms, very clean, very comfortable, everything we needed was there.. good breakfast, staff very accommodating. Extremely close to everything. Perfect family reunion stay! Will definitely be returning in our next trip.
I recently spent a week at Cityflats in Bogota with my wife and daughter, I could not be happier with this place, excellent location, clean and comfortable room. Diana the manager and her staf really do a great job at making you feel at home, I will definetly be back when I return to Bogota
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